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I hereby notify you of my decision to terminate the contract relating to the Yousician service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Yousician: Easy Method
What is Yousician
Overview
Yousician is an interactive music-learning app that offers lessons for guitar, piano, ukulele and other instruments. It uses real-time feedback and a progressive lesson path to teach technique and songs.
How it is delivered
Yousician is available as mobile apps and via the web with subscription tiers for different access levels. Lessons, song libraries and sound-recognition features are included depending on the plan.
How to cancel Yousician
If you subscribed via the App Store (iOS)
- Open Settings on your iPhone or iPad, tap your name, then Subscriptions and select the Yousician subscription to cancel.
- Alternatively cancel through the App Store on Mac or iTunes. Yousician cannot cancel App Store subscriptions for you.
If you subscribed via Google Play or via the web
- Google Play (Android): open the Google Play app or web, go to Subscriptions and cancel the Yousician subscription there; Yousician cannot cancel it for you.
- Web (direct via Yousician): log in to your Yousician account, go to Payment method or Membership and select Cancel subscription to stop renewals.
What happens when you cancel
Access after cancellation
After cancelling, you typically retain access to paid features until the end of the paid billing period. You will not be billed again after cancellation takes effect.
Account and data
Canceling a subscription does not automatically delete your Yousician account or personal data. Uninstalling the app or deleting the account does NOT cancel the subscription; you must cancel the subscription separately.
Will I get a refund?
Refunds for web (direct) subscriptions
- For subscriptions purchased directly on the web, Yousician may offer a full refund within a 14-day cooling-off period if you have not accessed the paid content.
- Eligibility depends on whether paid content was used; contact Yousician support if you believe you qualify.
App store refunds (Apple and Google Play)
- Apple App Store: refunds must be requested through Apple's Report a Problem or Apple Support; Yousician does not control App Store refunds.
- Google Play: you can request a refund directly from Google Play if within 48 hours of the charge; if between 48 hours and 14 days, contact Yousician Support to request assistance.
Yousician plans and pricing
Pricing source
Prices below are taken from the iOS App Store listing for "Piano by Yousician" in Singapore (early 2026). Other platforms may vary.
Plan table
| Plan | Price | Period | Features |
|---|---|---|---|
| Premium - Monthly | S$24.98 | Monthly | Single instrument unlimited access |
| Premium - Yearly | S$148.98 | Annual | Single instrument unlimited access |
| Premium Plus - Monthly | S$37.98 | Monthly | All instruments (full library) unlimited access |
| Premium Plus - Quarterly | S$75.98 | Quarterly | All instruments (full library) unlimited access |
| Premium Plus - Yearly | S$228.98 | Annual | All instruments (full library) unlimited access |
Your consumer rights in Singapore
Cooling-off and refunds
Consumer protections and cooling-off rules vary by jurisdiction. Some online services offer a 14-day cooling-off period for web purchases; Yousician’s direct-purchase policy provides refunds in that window if the paid content has not been used.
When purchases are via app stores
If you purchased through Apple or Google Play, refunds and dispute handling are governed by the app store’s policies rather than Yousician’s direct refund policy. Check the store’s refund process for next steps.
Customer experiences
Positive feedback
Users often praise Yousician’s user-friendly design, engaging learning path and effectiveness for beginners. Many reviewers mention helpful customer support experiences.
Common complaints
Negative reviews commonly cite unexpected auto-renewal, difficulties cancelling, confusion over charges and occasional sound-recognition or app glitches.
See user reviews for examples and patterns:
Documentation checklist
Before you cancel
- Locate the account email used to subscribe (Apple ID, Google account or Yousician web email).
- Note the subscription start date and next renewal date from the App Store / Google Play / Yousician account page.
- Confirm which platform billed you (App Store, Google Play, or Yousician web).
If requesting a refund
- Save proof of purchase (receipt or payment record).
- Record the date/time you first used paid content, if applicable.
- Prepare a short explanation and screenshots if you need to contact support or the app store for a refund.
Common mistakes
Assuming uninstall = cancel
Many users uninstall the app thinking subscription will stop. Uninstalling the app or deleting the account does NOT cancel the subscription and can lead to unexpected charges.
Using the wrong cancellation route
Attempting to cancel a subscription via Yousician support when it was billed by Apple or Google Play will not stop renewals. Cancel using the store that charged you to ensure it is stopped immediately.
Comparative recap
Quick comparison
| Subscription origin | How to cancel | Typical refund route |
|---|---|---|
| Apple App Store (iOS) | Cancel via Apple ID > Subscriptions in Settings or App Store on Mac | Request refund via Apple Report a Problem / Apple Support |
| Google Play (Android) | Cancel via Google Play app or play.google.com Subscriptions | Refund via Google Play (within 48 hours) or contact Yousician Support (48 hours - 14 days) |
| Web (direct via Yousician) | Log in to your Yousician account → Payment method / Membership → Cancel subscription | Full refund may be available within 14 days if paid content not accessed |
Key takeaway
Always identify the billing source first, then follow the store-specific cancellation and refund procedure to avoid continued charges.
After cancelling
What to check
- Confirm cancellation through the store or your Yousician account and keep a screenshot or confirmation email.
- Verify your next billing date to ensure no further charges are applied.
Useful links and resources
- Yousician user reviews: Trustpilot: Yousician
- User-submitted app reviews: JustUseApp reviews
- App Store listing (Singapore): Piano by Yousician - App Store
Address
Company address
Yousician Ltd., Siltasaarenkatu 16, 00530 Helsinki, Finland
Support contact
For account or refund requests, contact Yousician support directly from your account or the email address listed in your purchase receipt; note that App Store and Google Play purchases require the respective store's refund process.