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Cancellation service #1 in Singapore
Cancellation Adweek: Easy Method
What is Adweek
Overview
Adweek is a media and news magazine focused on advertising, marketing and media industry news. It offers paid subscriptions for exclusive content, industry analysis and magazine access.
Who uses it
Subscribers are typically marketing and advertising professionals, agencies and media buyers seeking industry trends and insights. Both web and in-app subscription options are available.
How to cancel Adweek
Cancel a web subscription (Adweek.com)
- Log in to your Adweek account and select "Cancel subscription" under your profile settings.
- Or email [email protected] to request cancellation.
- Or call customer service at 1‑844‑674‑8161 (U.S.) or 1‑845‑267‑3007 (Outside U.S.).
- See Adweek's FAQ for details: Adweek FAQ.
Cancel an in-app purchase (App Store / Google Play)
- In-app subscriptions are managed entirely by the App Store or Google Play - cancel from your app store account settings.
- Adweek cannot cancel App Store or Google Play subscriptions for you; see the App Store listing for regional pricing: Adweek on App Store (SG).
- Follow the platform’s cancellation steps in your device settings to stop renewals immediately for future billing cycles.
What happens when you cancel
Access after cancellation
Cancellation of a web subscription takes effect at the start of the following billing cycle. You retain access through the end of the current paid period.
For in-app subscriptions, access and timing follow the App Store or Google Play billing rules.
Data and account status
Your account remains active (read-only or limited) until the subscription period ends unless you request account deletion separately.
Saved preferences, profile data or reading history may remain per Adweek’s terms and privacy policy; consult their site for details.
Will I get a refund?
Adweek refund policy for web subscriptions
Under Adweek’s Subscriber Agreement and Terms of Use, fees paid are non-refundable, including advance payments.
Cancellation does not entitle you to any refund of fees already paid. See Adweek’s cancellation and refund policy: Cancellation & Refund Policy.
Trials and in-app purchases
- Short-term trial subscriptions: no refund is available; the trial remains active until it ends and you will not be auto re-enrolled.
- In-app purchases are governed by the App Store/Google Play refund rules; contact the store for in-app refund requests.
Adweek plans and pricing
Pricing summary
The following prices reflect iOS in-app purchase pricing available in the Singapore App Store.
Notes on scope
No official Singapore pricing for web or print subscriptions was found; USD pricing is shown on Adweek’s website for web purchases.
| Plan | Price (SGD) | Period | Features |
|---|---|---|---|
| Adweek Magazine Subscription | S$13.48 | Monthly | Access to Adweek Magazine via iOS in-app purchase |
| Adweek Magazine Subscription | S$194.98 | Annual | Access to Adweek Magazine via iOS in-app purchase |
Your consumer rights in Singapore
Statutory cooling-off and refunds
Adweek’s publicly stated policy does not offer a 14‑day cooling-off period or automatic right to a refund; fees are described as non-refundable.
This is the platform’s contractual position; check the applicable consumer protection rules in Singapore for specific remedies.
Options if billing continues after cancellation
- Contact Adweek support (email or phone) and keep records of all correspondence.
- If billing persists, you may contact your bank or card issuer to dispute charges as a chargeback, after attempting resolution with the merchant.
- Consider seeking advice from local consumer protection agencies if needed.
Customer experiences
Positive signals
Site-evaluation services report that adweek.com appears legitimate, with a valid SSL certificate and established domain history.
See a third-party check: Scamadviser: adweek.com.
Negative reports
Some user reviews and forum posts report difficulty cancelling and continued billing, sometimes prompting card disputes.
One Trustpilot review rates Adweek 1/5 expressing safety concerns: Trustpilot: adweek.com.
Documentation checklist
What to prepare before contacting support
- Account email address used for the subscription.
- Order number, receipt or transaction date (from confirmation email or bank statement).
- Screenshots of subscription status, billing entries and cancellation attempts.
How to record interactions
- Keep copies of emails sent and responses received from Adweek.
- Note dates, times and names when you call customer service; keep phone records if available.
Common mistakes
Trying to cancel the wrong way
Many users try to cancel an in-app purchase via the merchant site. In-app subscriptions must be cancelled in the App Store or Google Play.
If you purchased via the App Store, cancelling on Adweek.com will not stop future charges - cancel in your device settings instead.
Not keeping proof
Not saving cancellation confirmations or correspondence can make disputes harder to resolve.
Always save screenshots, confirmation emails and call notes to support any later dispute or chargeback.
Comparative recap
Quick comparison
Below is a side-by-side comparison of key items to help decide how to proceed depending on how you subscribed.
How they differ
| Feature | Web subscription (Adweek.com) | In-app subscription (App Store / Google Play) |
|---|---|---|
| How to cancel | Cancel via account profile, email [email protected], or call support. | Cancel via the App Store or Google Play account settings; Adweek cannot cancel for you. |
| When cancellation takes effect | Takes effect at start of next billing cycle; access continues through current paid period. | Follows the app store billing rules; typically access continues to period end. |
| Refunds | Adweek states fees are non-refundable under its Subscriber Agreement and Terms of Use. | Refunds are subject to the App Store / Google Play refund policies and decisions by the store. |
After cancelling
Confirm cancellation
- Obtain written confirmation (email or screenshot) that your cancellation request was received.
- Verify the subscription status in your account or your app store to ensure it shows cancelled.
Helpful links
- Adweek FAQ: https://www.adweek.com/faq/
- Cancellation & Refund Policy: https://www.adweek.com/cancellation-and-refund-policy/
- Terms of Use: https://www.adweek.com/terms-use/
- Adweek subscription information: https://www.adweek.com/subscription/
- App Store listing (Singapore): https://apps.apple.com/sg/app/adweek/id570229326
Address
Physical address for subscriptions
Adweek does not provide a public physical mailing address for subscription cancellations; routine cancellations are handled online or by email/phone.
Use the online account controls, email [email protected], or call support at 1‑844‑674‑8161 (U.S.) or 1‑845‑267‑3007 (Outside U.S.).
How to send formal notices
If you require a formal written notice and no address is provided, send email to the subscriptions address and request confirmation of receipt and processing.
Keep records of delivery and any replies to support any follow-up or dispute.
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Written by Brian Cheong
Postclic editor · 7 years experience
Editor at Postclic for 7 years, I turn complex registered electronic mail procedures into clear, actionable English.