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Cancellation service #1 in Singapore
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I hereby notify you of my decision to terminate the contract relating to the Bmj service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Bmj: Easy Method
What is Bmj
Overview
BMJ is a leading peer-reviewed medical publisher that provides journals, clinical decision tools, learning modules and apps for healthcare professionals.
Its products include The BMJ journal, BMJ Best Practice, BMJ Learning and related mobile apps and conference events.
Products relevant to subscribers in Singapore
Offerings for individuals include app subscriptions, monthly and annual plans, and event tickets for conferences held in Singapore.
Subscription terms differ by purchase channel: direct (BMJ websites), Apple App Store, or Google Play.
How to cancel Bmj
Cancel a monthly subscription bought directly (web)
- Log in to your BMJ Learning account.
- Go to My Account → Manage my subscription → Cancel plan.
- Access normally remains until the end of the current billing period.
See the official cancellation steps on the BMJ help page for guided support.
Cancel app-store or platform purchases
- iOS (App Store): Cancel via your iTunes/App Store account settings; cancel at least 24 hours before period end to avoid renewal.
- Android (Google Play): Cancel from Google Play subscriptions; platform rules and timing apply and may differ from BMJ web rules.
- If you prefer, email support@bmj.com or write to Customer Services for assistance with account-linked cancellations.
What happens when you cancel
Access after cancellation
If you cancel a paid subscription bought directly, access typically continues until the end of the paid billing period.
For app-store cancellations, access rules depend on the platform and the timing of your cancellation.
Renewals and data
Many BMJ services auto-renew unless you cancel within the stated notice period (platform-specific for apps).
BMJ retains account and subscription data per its terms; request account help via BMJ customer support if needed.
Will I get a refund?
14-day cooling-off and content access
There is a 14-day cooling-off right for distance purchases, but it applies only if you have not accessed the purchased content.
If you access content (including trial content), you typically lose the right to a full refund under BMJ terms.
Other refund situations and events
- If BMJ cancels or materially changes services, you may end the contract and receive a refund for undelivered services.
- Event (conference) ticket refunds in Singapore: full refund >6 weeks before event; between 6 - 4 weeks a full refund minus a £250 admin fee; <4 weeks no refund.
- Refunds are returned to the original payment method and processed according to BMJ procedures.
Bmj plans and pricing
Pricing summary
The table below lists representative BMJ individual plans and approximate Singapore Dollar prices derived from the verified data.
Exact charges may vary based on exchange rates and the store used to subscribe.
| Plan | Price (SGD) | Period | Features |
|---|---|---|---|
| The BMJ app - monthly via Apple App Store | S$14.64 - S$18.17 per month | monthly | Digital access to weekly BMJ issues via app; first month free trial |
| BMJ Best Practice - monthly | S$43.25 per month | monthly | Clinical decision tool, calculators, patient leaflets, CPD tracking |
| BMJ Best Practice - annual (£78/year) | S$135 per year (approx S$11.25/month) | annual | Same as above, best-value annual plan |
| BMJ Best Practice - annual (£120/year) | S$208 per year (approx S$17.35/month) | annual | Higher-tier annual option |
| BMJ Best Practice - annual (£155/year) | S$268 per year (approx S$22.35/month) | annual | Premium annual option |
| BMJ Best Practice - annual (£209/year) | S$361 per year (approx S$30.10/month) | annual | Top-tier annual option |
| BMJ Evidence-Based Medicine - annual personal subscription | S$317 per year (approx S$26.40/month) | annual | Access to the Evidence-Based Medicine journal and archives |
Your consumer rights in Singapore
Cooling-off and statutory protections
The BMJ terms grant a 14-day cooling-off right for distance contracts under the terms they use, subject to content access conditions.
Singapore consumers may also have protections under local law such as the Consumer Protection (Fair Trading) Act.
Platform-specific rules
- Purchases via the App Store or Google Play are also subject to Apple’s and Google’s refund and cancellation rules.
- Platform rules can constrain refund eligibility and timing beyond BMJ’s own terms.
Customer experiences
Positive feedback
Users appreciate clear cooling-off rules and renewal reminders, particularly for app-based subscriptions.
Some find the web account cancellation flow straightforward when following the official help article.
Common complaints
Typical negative experiences include missed cancellation deadlines and unexpected auto-renewals that result in charges.
Confusion often arises from differing rules across web, App Store and Google Play purchases.
Documentation checklist
What to have ready before cancelling
- Account email or username used to subscribe.
- Order number, receipt or transaction date.
- Payment method details for refund verification (card or platform account).
Supporting documents for disputes
- Screenshots of subscription status or renewal notices.
- Copies of trial access activity if disputing a refund denial.
- Ticket or registration confirmation for event refunds.
Common mistakes
Missing cancellation windows
Example: Waiting until the day of renewal can result in an immediate charge; platforms often require earlier notice.
Tip: Cancel at least 24 hours before the period end for App Store subscriptions and follow BMJ’s stated notice periods for web services.
Accessing content during the cooling-off period
Example: Starting any course content or viewing paid material during the 14-day cooling-off voids the refund right.
Tip: Do not access paid content if you are unsure and may want to cancel and refund within 14 days.
Comparative recap
Quick method comparison
| Channel | Cancellation method | Refund likelihood | Period |
|---|---|---|---|
| Web (BMJ direct) | Account → Manage my subscription → Cancel; or email support@bmj.com | Possible if within 14 days and not accessed; prorated for undelivered services if BMJ cancels | monthly / annual |
| Apple App Store (iOS) | Cancel via iTunes/App Store account settings | Subject to Apple refund policies; cancel at least 24 hours before period end | monthly |
| Google Play (Android) | Cancel from Google Play subscriptions | Subject to Google Play policies; timing differences may apply | monthly |
| Event tickets (Singapore) | Follow event terms; contact BMJ event team | Full refund >6 weeks; 6 - 4 weeks full minus £250; <4 weeks no refund | annual |
After cancelling
Confirm cancellation and keep records
Save confirmation emails and screenshots of your cancelled subscription page for future reference.
Check that auto-renewal is disabled in your account or platform settings.
Where to get official help
BMJ Learning cancellation help: BMJ Learning cancellation guide.
BMJ subscription terms: BMJ subscription terms and conditions.
Android app page: The BMJ on Google Play.
Event delegate terms for Singapore: BMJ event delegate terms.
Address
BMJ customer service mailing address
Customer Service Team, BMJ Publishing Group Ltd, BMA House, Tavistock Square, London WC1H 9JR, United Kingdom.
Email contact
For account help or to request assistance with cancellation you can email support@bmj.com.
If you need platform-specific refunds contact Apple or Google through your account pages for purchase-related disputes.