Cancellation Highlights: Easy Method

What is Highlights

Overview

Highlights is a subscription-based children's magazine and digital service offering stories, activities, and puzzles for young readers. It aims to foster reading and learning for children aged roughly 2 - 12.

Content and delivery

Content is delivered via apps (iOS and Android) and the Highlights website as a paid subscription. Subscription management and billing depend on the platform used to subscribe.

How to cancel Highlights

Cancel on iOS (App Store)

• Open iPhone Settings → tap your Apple ID → Subscriptions → Highlights → Cancel Subscription.
• Cancel at least 24 hours before the end of the current billing period to prevent automatic renewal.
• Note: Any unused portion of a free trial is forfeited when a paid subscription is purchased.

Cancel on Android (Google Play)

• Open Google Play Store → Profile → Payments & subscriptions → Subscriptions → Highlights → Cancel subscription.
• Cancel at least 24 hours before the end of the current billing period to prevent automatic renewal.
• Note: Free trial unused portion is forfeited upon conversion to a paid subscription.

Cancel on the Web (Highlights website)

• Sign in on the Highlights website → Account/Subscription settings → select active subscription → Cancel or turn off auto-renew.
• Cancel before the current period ends to avoid renewal.
• Note: Access normally continues until the end of the paid period; there is no immediate termination when cancelling on the web.

What happens when you cancel

Access after cancellation

After you cancel, access typically continues until the end of the paid billing period. You can continue using content for the time you’ve already paid for.

Billing and auto-renewal

Cancellation stops future automatic renewals. You will not be billed after the current paid period ends, provided cancellation was completed on the correct platform.

Will I get a refund?

Standard refund policy

Paid subscription fees are generally non-refundable except where required by law. Change-of-mind refunds are not part of the standard policy.

Exceptions and legal rights

• Refunds may be available if required by applicable consumer protection laws, such as statutory cooling-off rights where they apply.
• Unused free trial time is forfeited when converting to a paid subscription.
• If you believe a refund is required by law, gather documentation and contact support with your evidence.

Highlights plans and pricing

Where to check pricing

Pricing and available plans can change. Always check the official Highlights pricing page for the latest plan options and billing cycles.

Official source

See the official pricing information on the Highlights site: Highlights - Pricing.

Your consumer rights in Singapore

General rights

Singapore consumers may have rights under local consumer protection laws in specific situations, for example where a product is defective or a transaction violates statutory requirements.

How to act in Singapore

If you believe you are entitled to a refund or remedy under Singapore law, collect receipts and correspondence and contact Highlights support. If needed, consult local consumer protection authorities for guidance.

Customer experiences

Positive feedback

Many users report that cancellation is straightforward when they use the correct platform (App Store, Google Play, or web interface).

Subscription terms, including renewal and refund policies, are generally communicated in the service terms and pricing pages.

Common complaints

Users sometimes experience renewal despite cancelling because they attempted cancellation on the wrong platform.

Customers also note there is no standard refund window for change-of-mind refunds, and free trial time is lost if switched to a paid plan.

Documentation checklist

What to prepare

• Account email or username used for the Highlights subscription.
• Order/receipt or transaction ID from the App Store, Google Play, or web purchase.
• Date of purchase or renewal and the platform used to subscribe.
• Screenshots of subscription settings, cancellation confirmation, or error messages.
• Any correspondence with support (emails, chat transcripts) related to your cancellation or refund request.

How to submit

• Provide the documentation when contacting Highlights support or disputing a charge with the platform (Apple/Google) if needed.
• Keep copies of all communications in case you need to reference them for legal or consumer-protection claims.

Common mistakes

Cancelling on the wrong platform

A frequent error is cancelling via the website when the subscription was purchased through the App Store or Google Play. The subscription must be cancelled on the platform where it was billed.

Timing and refund assumptions

Not cancelling at least 24 hours before the renewal can result in an unwanted charge. Also, assuming a refund will be issued for change of mind leads to frustration - refunds are not standard unless required by law.

Comparative recap

Quick summary

The table below compares cancellation steps, timing, and important notes across platforms. Use it to confirm where you purchased your subscription before cancelling.

Table

After cancelling

What to check next

Verify cancellation by checking your subscription status on the same platform where you subscribed. Keep confirmation screenshots or emails for your records.

Helpful links

• Highlights - Terms
• Highlights - Pricing
• Postclic - Cancellation guide for Highlights

Address

Contact address

1919 1st Street

Notes

This address is provided for reference only. For account or billing issues, use the official support channels linked above.