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Cancellation service #1 in Singapore
Lune Media is presented as a subscription-based news magazine focused on in-depth analysis and commentary. It describes itself as a quality journalism provider offering paid access to articles and newsletters.
The company operates subscriptions through its web platform and references Stripe for billing and subscription management in its Terms & Conditions.
Official legal and billing terms are set out on Lune’s terms page and govern cancellations and refunds.
When you cancel via Stripe on the web, cancellation generally takes effect at the end of your current billing period.
You should retain access until that period expires unless otherwise stated in the confirmation you receive.
Cancelling a subscription does not necessarily delete your account or personal data; review the Terms & Conditions for data retention details.
Request account deletion explicitly if you want personal data removed, and keep copies of any correspondence with support.
Lune’s Terms & Conditions state that refunds are not generally offered for subscriptions.
The default position in the Terms is “no refunds” unless an exception applies.
Do not rely on third-party listings for current prices. Check Lune’s official pages or the app store entry for the most accurate information.
For legal terms and billing mechanics check the official Terms & Conditions linked below rather than unverified sources.
There is no verified public SGD pricing for Lune Media in the provided sources for 2025/2026, so prices must not be guessed here.
For an app listing reference see the official App Store page linked in the After cancelling section.
Lune’s Terms & Conditions specify governing law in Delaware and California, which can limit the applicability of Singapore consumer protections.
Because the contract refers to U.S. jurisdiction, local Singapore statutory terms may not automatically apply to the service.
The Terms contain no explicit 14-day cooling-off or statutory withdrawal period; therefore typical Singapore “cooling-off” expectations may not be available.
If you believe local consumer law applies, seek specific advice from a consumer rights body or legal advisor in Singapore.
No verified user reviews or ratings were found for Lune Media in Singapore across major review platforms in the provided sources.
Absence of reviews can mean insufficient public feedback rather than positive performance.
Searches show a limited online presence and no clear Singapore review pages, which raises transparency concerns for some users.
Company listings are sparse; consult official terms and retain records when subscribing to manage any future disputes.
Some users assume an app subscription is managed by the app store. Lune’s terms mention Stripe, so confirm whether your subscription was billed via the web.
Expecting an automatic refund or a 14-day cooling-off period can lead to disappointment; Lune’s policy is generally no refunds unless a special exception is granted.
Always save receipts and check terms before relying on an assumed right to return or refund.
The table below summarises cancellation and refund positions for the platforms referenced in the verified sources.
For definitive instructions, follow the links to the official Terms & Conditions or the app store listing provided in the After cancelling section.
Stripe (web) is explicitly supported for cancellations per Lune’s Terms. App store management is not described in Lune’s documentation.
| Platform | Cancellation method | Refund policy | Period |
|---|---|---|---|
| Web (Stripe) | Cancel via Stripe/manage subscription on the web. Cancellation effective end of billing period. | Generally no refunds; exceptions by support review. | Unknown (monthly / annual) |
| App Store / Google Play | No cancellation method described in Lune’s Terms; if subscribed via store, check store subscription pages. | No specific guidance in Terms; refunds depend on the platform and Lune’s discretion. | Unknown (monthly / annual) |
Save the cancellation confirmation, billing end date, and any support correspondence for future reference.
If you do not receive confirmation, contact support immediately and keep timestamped records of your attempts.
12 Kallang Ave #03-07 Aperia Mall Singapore 339511
For local listing details and presence checks see the Scam.SG company page linked above.
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Written by Brian Cheong
Postclic editor · 7 years experience
Editor at Postclic for 7 years, I turn complex registered electronic mail procedures into clear, actionable English.