Cancellation Immediate Media: Easy Method

What is Immediate Media

Overview

Immediate Media is a UK-based publisher of magazines and digital content across lifestyle, food, TV and specialist interests. It operates subscriptions for print and digital products under various magazine brands.

Service scope

Immediate Media sells subscriptions through its own site and third-party app stores (Apple App Store, Google Play). Billing and cancellation processes can differ depending on where you subscribed.

How to cancel Immediate Media

If you subscribed via Apple App Store or Google Play

• Open the App Store / Google Play on your device and go to your subscriptions page.
• Find the Immediate Media subscription and select Cancel Subscription in the store settings.
• Do not rely on deleting the app or requesting account deletion on Immediate Media’s site - deleting the app or the account does not cancel App Store/Google Play subscriptions. See official note.

If you subscribed via Immediate Media’s website or direct sign-up

• Sign in to your Immediate Media account on the website or app and look for subscription or account settings.
• Follow the on-screen Cancel Subscription or contact the publisher’s support to request cancellation.
• Allow for any notice period required by your contract (commonly 7 - 28 days before renewal) to avoid being charged for the next term. Guidance on notice periods.

What happens when you cancel

Access after cancellation

Cancellation usually prevents future renewals but does not necessarily end access immediately.

Depending on the product and contract, you may keep access until the end of the paid period, or lose access immediately for some digital services.

Renewals and data

Auto-renewal may continue if cancellation was not completed correctly or if the notice period was missed.

Immediate Media may retain account data for administrative and legal reasons; request data deletion separately if required.

Will I get a refund?

Cooling-off and initial cancellations

Under the distance-selling rules referenced in available guidance, there is commonly a 14-day cooling-off right for online purchases that can allow a full refund if exercised within 14 days of contract confirmation. Reference.

Note: that guidance reflects the distance-contract position cited in the source and may be jurisdiction-specific.

After the cooling-off period and exceptions

• If you cancel after the cooling-off period, Immediate Media typically does not offer refunds for unused subscription time.
• Partial refunds may be possible in exceptional cases (for example, material breach such as failure to deliver). Such refunds are assessed case-by-case.
• If you believe a refund is due, supply clear evidence when you contact support and escalate if necessary.

Immediate Media plans and pricing

Where to find prices

Immediate Media’s plan names and pricing can vary by product, promotion and sales channel (website, App Store, Google Play).

Do not rely on third-party summaries for current Singapore Dollar (SGD) pricing; check the official sales channel where you subscribed for exact rates and taxes.

No public SGD pricing found

There is no verified, publicly available SGD pricing for Immediate Media subscriptions for 2025/2026 in the sources reviewed.

Check the official sign-up page or the App Store listing in Singapore for accurate local pricing and billing currency.

Your consumer rights in Singapore

General position

Consumer protection rules and cooling-off rights vary by country. Singapore’s consumer laws differ from the UK and may not provide the same automatic 14-day right for all online purchases.

Always confirm which laws apply to your purchase and read the subscription terms you agreed to at sign-up.

How to escalate locally

• Keep proof of purchase, cancellation attempts and any correspondence.
• If you cannot resolve the issue with the seller, you may seek help from your bank (chargeback) or contact the Consumers Association of Singapore (CASE) or other local advisory bodies for guidance.

Customer experiences

Positive experiences

Some subscribers report smooth cancellations when they follow the correct channel and provide timely notice.

Using tracked mail or saving confirmation emails often helps resolve disputes.

Negative experiences

Complaints commonly include difficulty finding clear cancellation instructions, confusing departmental routing, delays in customer service responses, and unexpected renewal charges.

Auto-renewal misunderstandings are frequently mentioned as a cause of unexpected billing. Summary of customer reports.

Documentation checklist

Essential items to collect

• Subscription start date and account username/email used to subscribe.
• Payment receipts, bank statement entries, and invoice numbers.
• Screenshots of subscription status in the App Store / Google Play or Immediate Media account pages.

Cancellation proof and escalation

• Confirmation emails or support ticket reference numbers after you request cancellation.
• Delivery or return proof if physical goods are involved.
• All correspondence saved as PDF or screenshots for complaints or chargeback requests.

Common mistakes

Deleting the app instead of cancelling

Users often delete the app and assume the subscription has ended. Deleting the app does not cancel App Store/Google Play subscriptions.

Always cancel via the app store subscription settings or via the publisher’s cancellation process and save confirmation.

Missing notice periods or proof

Failing to cancel within the required notice window (commonly 7 - 28 days before renewal) can result in another charge.

Not retaining proof of cancellation or communication makes disputes harder to win; document every step.

Comparative recap

Quick comparison

After cancelling

What to check immediately

Confirm you receive a cancellation confirmation or support ticket number, and keep a copy for records.

Monitor your bank or card for any unexpected charges in the next billing cycle.

Helpful links and next steps

• For issues where deleting the app did not cancel an App Store/Google Play subscription: Immediate Media support portal.
• General guidance and reports about cancellation and refunds: Cancellation guide and user reports.

Address

Registered office

Immediate Media Company Limited

Vineyard House, 44 Brook Green, Hammersmith, London W6 7BT, United Kingdom

Notes on Singapore presence

There is no active Immediate Media entity in Singapore; enquiries from Singapore customers should be handled via the publisher’s online support or the sales channel used at sign-up.