Cancellation New Scientist: Easy Method

What is New Scientist

Overview

New Scientist is an international weekly science magazine that covers research, technology, health and environment topics.

It is available in digital formats and through app-store subscriptions for readers worldwide, including Singapore.

Content and formats

Offerings include news articles, in-depth features, and digital access via mobile apps and web.

Subscriptions can be purchased through the iOS App Store or via New Scientist’s own channels depending on region and promotion.

How to cancel New Scientist

Cancel via iOS App (App Store purchases)

• Open the App Store on your iPhone or iPad and tap your profile icon.
• Tap "Subscriptions", find New Scientist, and choose "Cancel Subscription".
• Follow Apple’s prompts to confirm; Apple manages billing and refunds for in-app purchases.

Cancel via New Scientist customer service or post

• If you purchased directly, contact New Scientist customer support or send written cancellation to their postal address.
• Provide your full name, subscription details, account email, and any order or invoice numbers.
• Refer to New Scientist’s terms for policies: New Scientist terms.

What happens when you cancel

Access and expiry

Your access typically continues until the end of the paid billing period even after cancelling a subscription.

Digital access expiry dates depend on whether billing was handled by Apple or New Scientist directly.

Auto-renewal and billing

Cancelling stops future automatic renewals but does not always trigger an immediate refund.

For App Store purchases, Apple controls renewals and should confirm cancellation in your Apple ID subscription list.

Will I get a refund?

Standard policy

Refunds depend on where you purchased the subscription: App Store purchases are handled by Apple; direct purchases follow New Scientist’s terms.

See New Scientist’s terms for specific refund rules: Terms.

Exceptions and local rights

• In some cases - faulty service, billing errors, or consumer law protections - refunds or remedies may be available.
• If you need guidance on Singapore consumer rights, consult this summary: Consumer rights in Singapore.

New Scientist plans and pricing

Pricing summary

Below are in-app rates observed on the Singapore Apple App Store for digital access via the iOS app.

Prices and promotions can change; use this as a snapshot rather than a guaranteed current rate.

Notes on entries

The S$148.98 annual listing may represent a promotional or legacy rate; the higher S$258.98 is also listed as an annual option.

All prices below come from available App Store listings and verified data sources.

Your consumer rights in Singapore

Key rights

Singapore consumers have rights against faulty or misrepresented services and may seek remedies such as refunds or repairs where applicable.

Time limits and specific remedies depend on the nature of the purchase and whether it was a digital service.

Seeking redress

• First raise the issue with the seller and keep written records of communications.
• If unresolved, review statutory remedies and consider mediation or small-claims routes described in local guidance: Singapore consumer recourse.

Customer experiences

Reviews summary

User experiences vary: many users report straightforward access while others report delays when interacting with billing or support.

Differences often arise depending on whether the subscription was purchased through Apple or directly from New Scientist.

Common issues reported

Typical problems include difficulty locating subscription in the correct account, timing cancellations after renewal, and confusion over refund responsibility.

Keeping purchase receipts and timestamps can help resolve disputes more quickly.

Documentation checklist

Required documents

• Proof of purchase (App Store receipt or order confirmation).
• Account email or subscriber name used for the subscription.
• Subscription or invoice number where available.

Optional documents

• Screenshots of your subscription page showing active/expired status.
• Correspondence with customer support and timestamps of renewal charges.

Common mistakes

Cancelling through the wrong channel

Many subscribers try to cancel via New Scientist when the purchase was made through Apple; refunds and renewals are then still controlled by Apple.

Always confirm the purchasing channel in your receipt before contacting support.

Missing timing and evidence

Delaying cancellation until after renewal or failing to save receipts often complicates refund requests.

Act before the next billing date and keep evidence of your cancellation request to strengthen any dispute claim.

Comparative recap

Method comparison

The table below compares common cancellation routes, typical control over refunds, and expected confirmation mechanisms.

How to choose

Pick the route that matches where you bought the subscription: App Store for in-app purchases, New Scientist support or post for direct purchases.

After cancelling

Confirm cancellation

Verify cancellation in your Apple ID subscriptions if you used the App Store, or request written confirmation from New Scientist support.

Keep confirmation emails and screenshots of subscription status for your records.

Further steps and help

• Check New Scientist’s terms: New Scientist terms.
• Use a cancellation service guide if you prefer assisted cancellation: Postclic: Cancel New Scientist.
• For consumer rights in Singapore, consult this guide: Consumer rights in Singapore.

Address

Mailing address for correspondence

New Scientist Ltd., Northcliffe House, 2 Derry Street, Kensington, London W8 5TT, United Kingdom.

When to use postal contact

Use the postal address for formal written cancellations or where the seller’s terms specify postal notice.

Include full subscription details, dates, and copies of receipts to support your request.