Cancellation The Art Newspaper: Easy Method

What is The Art Newspaper

Overview

The Art Newspaper is a specialist publication covering global art news, market trends, exhibitions and cultural policy. It offers web subscriptions, app-based access, and digital editions via third-party platforms.

Formats available

Subscriptions are sold directly on The Art Newspaper website and through mobile app stores (notably the iOS App Store). Digital magazine editions are also available via third-party vendors such as Magzter.

How to cancel The Art Newspaper

Cancel web (Complete Subscription)

• Locate your confirmation email after purchase and note the purchase date.
• Email [email protected] requesting cancellation and include your account details and order reference.
• Allow time for acknowledgement; cancellations take effect as described in the web terms.

Cancel via mobile app stores

• iOS (App Store): cancel through your Apple ID subscription settings - the app itself cannot process cancellations or refunds.
• Android (Google Play): The Art Newspaper does not publish public Google Play cancellation details; cancel via your Google Play subscriptions screen (refunds handled by Google where applicable).

What happens when you cancel

Access after cancellation

If you cancel a web Complete Subscription after the 14-day cooling-off period, your access normally continues until the end of the current paid period.

Account and renewal effects

Auto-renewing subscriptions cease to renew after cancellation. Your account data remains subject to The Art Newspaper’s terms and privacy policy.

Will I get a refund?

Web (Complete Subscription) refunds

You have a 14-day right to cancel a web Complete Subscription from the confirmation email date and receive a full refund (subject to deductions for any print issues already delivered).

Exceptions and service faults

• No refunds are available after 14 days unless there is a service fault (for example, prolonged unavailability).
• If a service outage meets the provider’s fault criteria (e.g., continuous 72-hour outage or repeated downtime as set out in the terms), you may be entitled to a refund for the unused period.

The Art Newspaper plans and pricing

Pricing summary

The table below lists the pricing items available in the verified data sources. Prices and availability may change; check the vendor or The Art Newspaper site before purchasing.

Notes on currency and vendors

Magzter prices are shown in USD and payment processors will convert to SGD where relevant. In-app iOS prices may show multiple SGD amounts depending on tier.

Your consumer rights in Singapore

General guidance

Consumers in Singapore should consider both the merchant’s stated terms and the payment platform’s policies when assessing cancellation and refund rights.

Practical steps if you have a dispute

• Start with The Art Newspaper customer care ([email protected]) for web purchases.
• For App Store purchases, contact Apple via your Apple ID purchase history; for Google Play, use Google Play support and the subscriptions screen.
• If you cannot resolve the issue, consider advice from local consumer protection agencies or your payment provider (bank/card issuer) about chargebacks or dispute resolution.

Customer experiences

Positive feedback

Some users describe The Art Newspaper as well written, informative and user‑friendly, praising its comprehensive art coverage.

Reported issues

There are limited publicly visible negative reviews. Some third‑party review summaries note slow responses to complaints in isolated cases, but official company responses are not widely documented.

Documentation checklist

Essential documents to gather

• Order confirmation email and subscription reference.
• Payment receipt or credit card statement showing the charge.
• Account username or email used to subscribe.

Optional supporting evidence

• Screenshots of subscription settings in Apple ID or Google Play.
• Copies of correspondence with customer service.

Common mistakes

Trying to cancel inside the app (iOS)

Users sometimes expect the iOS app to cancel subscriptions; App Store subscriptions must be managed through Apple’s subscription settings, not via the app.

Missing the 14-day window or evidence

Waiting beyond the 14-day web cooling-off period or lacking a confirmation email can complicate refund requests. Keep purchase emails and receipts until the cancellation is confirmed.

Comparative recap

At-a-glance comparison

The table below summarises cancellation and refund responsibilities for each purchase channel based on available verified information.

Notes on Google Play

Google Play details are not published by The Art Newspaper and are therefore presented as likely practice rather than confirmed policy.

After cancelling

Check access and confirmations

Confirm you received an email or other confirmation from The Art Newspaper indicating the cancellation and any end date for access.

Where to get help and more information

• Subscription terms and conditions: The Art Newspaper subscription terms
• iOS App Store listing (for App Store purchase guidance): The Art Newspaper on the App Store

Address

Main office

The Art Newspaper, Abacus 107-111 Fleet Street, London, EC4A 2AB.

Contact route for subscriptions

For web Complete Subscription cancellations and queries, email [email protected] as specified in the subscription terms.