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Cancellation service #1 in Singapore
Cancellation The Dallas Morning News: Easy Method
What is The Dallas Morning News
Overview
The Dallas Morning News is a US-based news organisation offering local, national and international coverage in print and digital formats.
It provides daily reporting, opinion, sports and lifestyle content through subscriptions, a dedicated app, and newspaper delivery.
Subscription types
Subscriptions include digital access via the app and traditional print home delivery in some areas.
Pricing and purchase channels vary depending on whether you subscribe via the App Store, Google Play, or directly on the publisher's site.
How to cancel The Dallas Morning News
Canceling iOS (App Store) subscriptions
- Open Settings on your Apple device and tap your name at the top.
- Choose "Subscriptions", locate "Dallas Morning News" and tap "Cancel Subscription".
- The publisher cannot cancel App Store subscriptions for you; Apple handles billing and cancellations.
Canceling Google Play and web subscriptions
- For Google Play, open the Google Play app → Profile → Payments & subscriptions → Subscriptions → find "Dallas Morning News" → Cancel.
- If you subscribed on the Dallas Morning News website, you must call Customer Service to cancel; email cancellations are generally not accepted except where legally required.
- Call the listed Customer Service number to request cancellation and confirm the effective date of the stop to future billing.
What happens when you cancel
Access after cancellation
Cancelling stops future billing but does not cut access immediately.
Your access continues until the end of the current billing period you have already paid for.
Account and data
Your account remains active and may retain preferences and login details unless you request deletion.
Contact customer service if you need account closure or data removal; note different channels may be required.
Will I get a refund?
Publisher refund policy
Payments are generally non-refundable; the publisher's Terms state there are no refunds or credits for partially used billing periods.
Refunds or credits may be issued only at the publisher's sole discretion and are not guaranteed.
Exceptions and steps to request
- If you believe an error occurred (double billing, continued charges after cancellation), contact customer service to dispute and request a refund.
- Keep records of charges, cancellation confirmations, and any communications to support your request.
The Dallas Morning News plans and pricing
Available Singapore App Store plans
Prices shown are the Singapore Dollar amounts listed in the iOS App Store for Singapore.
No official SGD pricing was found on the publisher website for Singapore purchasers.
| Plan | Price | Period | Features |
|---|---|---|---|
| 1 Month Subscription (via iOS App Store) | S$19.48 | monthly | Digital access via The Dallas Morning News app |
| 6 Month Subscription (via iOS App Store) | S$95.98 | annual | Digital access via The Dallas Morning News app |
Your consumer rights in Singapore
General protections
Singapore consumers have statutory protections for unfair practices and certain contract issues under local law.
Digital content and subscription services can be subject to different rules than in-person sales; cooling-off rights may not automatically apply.
Practical steps in Singapore
- Keep receipts and screenshots of subscription confirmations and cancellation attempts.
- If you have trouble, contact local consumer advisory bodies for guidance and consider formal complaints if necessary.
Customer experiences
Positive feedback
Some readers praise the print quality, dependable carriers and app readability, noting a good reading experience and helpful staff in resolving issues.
App reviews mention readable layouts and easy navigation for real-estate and news content.
Negative feedback
Common complaints include late/missing deliveries, billing errors, difficulty cancelling and slow or no refunds.
App reviews and consumer sites report interface bugs, support issues for App Store subscriptions, and frustration with cancellation processes.
Documentation checklist
What to collect before calling or disputing
- Subscription confirmation (email or app receipt) with date and plan details.
- Payment receipts or bank statements showing charges from The Dallas Morning News.
- Any cancellation confirmations, screenshots of subscription status, and timestamps of support calls.
Additional helpful items
- Record the name and time of any customer service representative you speak with.
- Save any error messages, delivery photos, or app screenshots that illustrate the issue.
Common mistakes
Assuming the publisher can cancel App Store billing
Many subscribers expect the publisher to cancel App Store or Google Play billing for them.
In reality, purchases through Apple or Google are managed by those stores and must be cancelled in the respective account settings.
Missing proof of cancellation or dates
Failing to record cancellation confirmations or relying on implied cancellation often leads to continued charges.
Always keep evidence: a screenshot showing the subscription set to expire or a reference number from customer service.
Comparative recap
Quick comparison of cancellation channels
| Aspect | iOS App Store | Google Play | Web / Direct | Period |
|---|---|---|---|---|
| Who manages billing | Apple (you cancel in Settings) | Google Play (you cancel in Play app) | Publisher (call Customer Service) | - |
| How to cancel | Settings → Subscriptions → Cancel | Play Store → Subscriptions → Cancel | Call Customer Service (phone) | - |
| Refunds | Subject to Apple's policies; publisher refunds discretionary | Subject to Google's policies; publisher refunds discretionary | Publisher policy: generally no pro-rata refunds | - |
After cancelling
Verify cancellation and retain records
Confirm you received a cancellation confirmation and keep screenshots or emails for your records.
Monitor your card or account for any continued charges and note dates of service termination.
Useful links and where to check
For step-by-step cancellation notes see the Postclic guide: Postclic - Cancel The Dallas Morning News.
To review the app listing in Singapore (for App Store subscription details) see: The Dallas Morning News on the App Store (SG).
For user reviews and reported issues, you can consult consumer review pages such as: JustUseApp reviews and BBB customer reviews.
Address
Customer Service phone
Call Customer Service to cancel web subscriptions: 1-800-925-1500 (U.S. toll-free).
Alternate phone: 214-745-8383. Business hours: Mon - Fri 7 a.m. - 5 p.m., Sat - Sun 7 a.m. - 11 a.m.
Support email and exceptions
Email cancellations are usually not accepted; exceptions may apply for residents of California, Vermont, Virginia and Oregon.
The publisher's customer care email (for reference) is [email protected]; use it only where allowed by law or if instructed by support.
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Written by Hui Xin Lim
Former postal advisor · 5 years experience
Former postal-services advisor and e-signature specialist, I have been writing for Postclic for 5 years to demystify legally binding mail for everyday users.