Cancellation The Economist: Easy Method

What is The Economist

Overview

The Economist is a weekly international news magazine that focuses on global economic, political and social analysis.

It offers digital access, print delivery and combined bundles through a range of direct and third‑party channels.

Core offerings

Content includes weekly issues, special reports, and subscriber-only digital features such as archives and apps.

Subscriptions are sold directly by The Economist Group and via app stores and local/reseller partners.

How to cancel The Economist

Cancel a direct subscription (Economist Group)

• Sign in to your Economist account on economist.com or the Economist app.
• Go to your subscription or account settings and choose the cancel or turn off auto‑renew option.
• Confirm the cancellation and keep any confirmation email or screenshot as proof.

Cancel subscriptions bought via Apple/Google or third parties

• App Store: cancel through your Apple subscription settings; The Economist Group cannot process these cancellations.
• Google Play: cancel via your Google Play subscriptions; The Economist Group does not handle refunds or cancellations for Google purchases.
• If you bought through a local reseller or deal site, follow that vendor’s cancellation procedure and keep proof of your request.

What happens when you cancel

Access after cancellation

When you cancel before renewal, you typically retain access until the paid period ends (for example, until the end of the current subscription term).

No additional access is usually provided beyond that period unless otherwise stated in a promotion or local offer.

Renewals, data and records

Turning off auto‑renew prevents future charges but does not retroactively change past billing.

Keep screenshots or confirmation emails; these are useful if a renewal charge occurs after you cancelled.

Will I get a refund?

Official refund policy

Subscriptions purchased directly through The Economist Group are non‑cancellable and non‑refundable after 14 April 2025 for new purchases.

Previously purchased subscriptions (before 7 November 2024) could be cancelled at any time but were not refundable for past periods.

Exceptions and app store purchases

• Statutory cancellation rights in some jurisdictions (for example UK/EU 14‑day right) may allow a proportionate refund less any used services.
• App Store and Google Play purchases must be handled through Apple/Google; The Economist Group does not process those refunds directly.
• In Singapore there is no general 14‑day cooling‑off right for purely digital subscriptions, so refunds are not generally required by law.

The Economist plans and pricing

Price table (verified local examples)

Your consumer rights in Singapore

Key legal context

Singapore does not broadly mandate a 14‑day cooling‑off right for pure digital subscriptions unless a seller voluntarily offers one.

The Economist’s no‑refund policy after 14 April 2025 is generally lawful in Singapore unless a specific promotional term or misrepresentation applies.

Practical steps if you have a dispute

• Cancel before renewal to avoid charges; keep confirmation evidence.
• If you suspect misleading terms or nondelivery, escalate through official channels and keep records.
• Consider contacting consumer protection bodies (for example CASE) if you believe unfair practices occurred.

Customer experiences

Positive feedback

Many subscribers praise the quality of journalism and consider annual subscriptions good value for the content and global coverage.

Some reviews highlight consistent editorial depth and useful digital features.

Negative feedback

Common complaints include difficulty cancelling, renewals despite cancellation attempts and slow or unhelpful customer service responses.

Users also report unexpected or double charges and disputes over refunds, especially after a 14‑day window.

Documentation checklist

What to gather before contacting support

• Account email and username used to subscribe.
• Order or subscription number and purchase date.
• Proof of payment (bank/credit card statement or receipt).
• Any cancellation confirmation emails, screenshots or chat transcripts.

Additional useful items

• Screenshots of subscription settings showing auto‑renew status.
• Copies of promotional terms if you signed up via a deal or reseller.

Common mistakes

Assuming app-store purchases can be cancelled by The Economist

Many users try to contact The Economist about App Store or Google Play subscriptions; Apple/Google control those billing records.

Always cancel through your device store subscription settings to stop future charges for app‑store purchases.

Missing renewal dates and losing evidence

Failing to turn off auto‑renew before the renewal date is a frequent cause of unexpected charges.

Users who do not save cancellation confirmations have difficulty disputing post‑cancellation renewals.

Comparative recap

Quick channel comparison

After cancelling

Confirmations and monitoring

Retain the cancellation confirmation and monitor your card or bank statement for any unexpected charges.

If you see a charge after cancellation, contact support and attach your cancellation proof.

Useful official link

Refer to The Economist Group Terms of Use for formal terms and contact details: Terms of Use.

Address

Singapore branch address

The Economist Group (Asia/Pacific) Limited - Singapore Branch

8 Cross Street, #23‑01, Manulife Tower, Singapore 048424

Subscription centre note

The Subscription Centre handling cancellations is located separately at the Wallich Building; for formal terms see the official Terms of Use link above.