Cancellation Time: Easy Method

What is Time

Overview

Time is a news magazine offering in-depth reporting and analysis on current events, politics, science, and culture. The Asia edition is available digitally on mobile devices in Singapore.

Offerings

Digital subscriptions provide weekly issues and access on iPhone and iPad through the App Store. Billing and subscription management are handled via Apple's in-app purchase system.

How to cancel Time

On iPhone or iPad (App Store)

• Open Settings on your device, tap your name, then tap Subscriptions.
• Find the TIME Magazine Asia subscription and tap Cancel Subscription or Turn Off Auto-Renewal.
• Confirm cancellation when prompted; you will see the subscription end date.

If you cannot access your device

• Use a Mac or PC: open the App Store or iTunes, sign in with your Apple ID, and manage Subscriptions from your account page.
• If you have questions about billing or refunds, contact Apple Support (they handle in-app purchases for TIME).

What happens when you cancel

Access after cancellation

When you cancel, you typically retain access to TIME content until the end of the current paid period. The subscription will not renew after that date.

Billing and account status

Auto-renewal is turned off for the subscription. Charges already processed through your iTunes account are not reversed automatically when you cancel.

Will I get a refund?

Refund policy

TIME's App Store subscriptions are billed through Apple, so refund decisions are managed by Apple. TIME does not directly control App Store refunds for in-app purchases.

How to request a refund

• Locate the purchase receipt in your Apple ID purchase history.
• Request a refund through Apple's support channels or the App Store account interface.
• Provide purchase date, Apple receipt, and reason when requested to support your case.

Time plans and pricing

Available plans

The following plans are listed on the TIME Magazine Asia App Store page for Singapore. Prices are billed via Apple’s in-app purchase system.

Plan details

Your consumer rights in Singapore

General rights

Consumers in Singapore are protected by laws and agencies that cover unfair trading practices and consumer disputes. Rights vary by product and distribution channel.

Where to get help

If you have unresolved billing or refund issues, you can seek guidance from local consumer advisory organisations or legal advice providers. For App Store transactions, Apple is the primary billing contact.

Customer experiences

Common feedback

Many users find cancelling straightforward when done through the Apple Subscriptions settings. Users also note that access typically continues until the end of the paid period.

Typical issues

Frequent problems include difficulty locating the correct Apple ID, confusion over multiple subscriptions, and delays when requesting refunds from Apple.

Documentation checklist

Required documents

• Apple purchase receipt or order number (from your email or purchase history).
• Your Apple ID email used to buy the subscription.
• Subscription name (TIME Magazine Asia) and purchase date.

Optional documents

• Screenshots of subscription listing in Settings or the App Store.
• Any correspondence with Apple or TIME support for dispute history.

Common mistakes

Timing errors

Waiting until after the renewal date to cancel can result in an unexpected charge for the next billing period.

Always check the subscription end date in your Apple account before assuming cancellation has stopped future charges.

Account mix-ups

Using multiple Apple IDs or family sharing can cause confusion about which account was billed. Verify the Apple ID that shows the purchase receipt.

Do not delete the app before confirming the subscription is cancelled in your Apple account; app removal does not cancel subscriptions.

Comparative recap

At-a-glance comparison

Which to choose

Choose monthly if you want flexibility or to try the service for a short time. Choose annual if you plan to read regularly and prefer fewer renewals.

Remember that both plans are billed through Apple and must be managed from your Apple account.

After cancelling

Confirm cancellation

• Check Settings > Subscriptions on your device to confirm the subscription shows an end date and auto-renewal is off.
• Keep your Apple purchase receipt until you are satisfied that billing and access have ended as expected.

Helpful links and next steps

• TIME Magazine Asia on the App Store - app listing and subscription information.
• If you need a refund or further billing help, contact Apple Support and provide your receipt and Apple ID details.

Address

Registered office

TIME MAGAZINE SINGAPORE PTE. LTD.

2 Shenton Way, #18‑01, SGX Centre I, Singapore 068804

Contact notes

For subscription billing related to the App Store, Apple handles payments and refunds. For editorial or corporate enquiries, use the company address above.