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Cancellation service #1 in Singapore
Bark is a parental monitoring and online-safety service that monitors texts, emails, and social activity for potential risks such as cyberbullying, self-harm, and predators.
It offers device and account monitoring, screen-time tools, and home network filtering depending on the plan chosen.
Features vary by plan and include content alerts, screen-time management, app and website blocking, and Wi‑Fi level filtering for home devices.
Plans are sold as subscription services through web, iOS (App Store) and Android (Google Play) channels.
After cancelling a paid subscription you generally retain access to paid features until the end of the current billing term.
No partial‑period refunds are provided under the standard policy.
When cancelling via the web, Bark deletes payment information immediately and purges other account data after 15 days unless you request earlier deletion.
Deleting the app alone does not remove subscriptions charged through App Store or Google Play.
Except where required by law, Bark’s stated policy is that it does not offer refunds once a subscription payment is processed.
If you believe the service was defective or misleading, statutory consumer remedies in your jurisdiction may apply.
The table below lists the plans and the pricing information sourced from verified data. Prices are shown in USD with approximate SGD conversions.
Exact local prices, taxes or App Store/Play Store charges may vary.
| Plan | Price | Period | Features |
|---|---|---|---|
| Bark Jr | US$5.00/month (approx. S$6.70/month) | Monthly | Manage screen time, block apps/websites, location tracking, unlimited devices & children |
| Bark Jr (Annual) | US$49/year (approx. S$65.70/year ≈ S$5.48/month) | Annual | Same as above, with ~18% savings |
| Bark Premium | US$14.00/month (approx. S$18.80/month) | Monthly | All Bark Jr features plus monitoring texts, email & 30+ social platforms, alerts for cyberbullying, self-harm, predators |
| Bark Premium (Annual) | US$99/year (approx. S$133.00/year ≈ S$11.08/month) | Annual | Same as above, with ~41% savings |
| Bark Home | US$6.00/month (approx. S$8.05/month) | Monthly | Wi‑Fi‑level filtering for home devices; one‑time purchase or lease options may apply |
Singapore consumers are protected under the Consumer Protection (Fair Trading) Act against misleading representations and unfair practices.
These statutory rights may provide remedies even where a provider states a 'no refund' policy.
Some users report successful matches with service providers and praise efficient matching or helpful communications in specific contexts.
Certain reviewers highlight effective monitoring features and responsive customer support experiences.
Other reviewers report problems such as low‑quality leads, unhelpful credits, and billing disputes after cancellation.
Complaints often focus on continuing charges, difficulties obtaining refunds, or dissatisfaction with lead quality.
Deleting the Bark app does not stop App Store or Google Play subscriptions; you must cancel through the relevant store or your Bark account.
Check your subscription list in the App Store or Google Play to confirm cancellation.
Users sometimes fail to keep receipts or screenshots and then cannot prove charges when disputing billing.
Always save receipts and take screenshots of subscription status and cancellation confirmations.
The table below summarizes cancellation and refund paths by platform to help you choose the correct route.
| Platform | How to cancel | Refund availability |
|---|---|---|
| iOS (App Store) | Cancel via App Store > Avatar > Subscriptions | Request refunds from Apple; Bark does not issue App Store refunds |
| Android (Google Play) | Cancel via Google Play > Subscriptions or third‑party billing portal | Subject to Google Play policies; Bark generally does not offer refunds |
| Web / Bark account | Cancel in Bark account settings > Account > Cancel my account | Bark states no refunds except as required by law; payment info deleted immediately |
Confirm cancellation by checking your subscription list in the App Store or Google Play, or by confirming the cancellation message in your Bark account.
Retain any confirmation emails or screenshots for at least 6 months in case of billing disputes.
For the App Store listing of Bark (Singapore): Bark on the App Store (SG).
For a third‑party comparison that mentions Bark: Aura vs Bark comparison.
Bark Technology Pte. Ltd.
100 TRAS STREET, #16‑01, 100 AM, Singapore 079027
Use account support channels inside the Bark app or web account for account‑specific requests and to obtain any required ticket numbers.
If your dispute is not resolved, consider contacting local consumer protection services such as CASE for further guidance.
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Written by Joshua Khoo
Digital-law graduate · 8 years experience
Graduate in digital law and passionate about secure written communication, I have been writing guides on certified mail and electronic registered delivery for 8 years.