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Cancellation service #1 in Singapore
Blockerx is a subscription-based app and web service that filters and blocks selected online content to help users manage distractions and harmful sites.
The service offers in-app controls, device-level blocking (where supported) and paid tiers for fuller features.
Main features include site and app blocking, premium controls and an optional ad‑removal purchase.
Subscriptions are managed through the app or the platform where you purchased (App Store / Google Play).
Cancelling stops automatic renewal for the next billing cycle; you retain access through the end of the period you already paid for.
To avoid the next charge you must cancel before the next billing date.
Cancelling typically does not automatically delete your account or data; contact [email protected] if you want account removal or data questions.
If you expect a service change (e.g., discontinuation), contact support for details about pro‑rata refunds or data handling.
For most subscriptions (all non‑lifetime plans) the sale is final and refunds are not provided according to BlockerX terms.
Google Play purchases are likewise generally final, subject to Google Play’s own policies.
| Plan | Period | Price | Features |
|---|---|---|---|
| Premium - Monthly | Monthly | S$69.98 | Full access to Premium features |
| Premium - Annual | Annual | S$199.98 | Full access to Premium features |
| Premium - Lifetime Access | One‑time | S$199.98 | Lifetime access to Premium features |
| Block Ads | One‑time | S$4.48 | Removes ads |
Prices above are drawn from App Store Singapore listings and reflect S$ amounts listed for the app.
Official website prices may be shown in USD and can differ from App Store values.
Under Singapore’s Consumer Protection (Fair Trading) Act (CPFTA), consumers have rights against unfair contract terms and misleading practices.
Recurring payment terms and “no refunds” clauses may be subject to challenge if they are found to be unfair or misleading under Section 5A of the CPFTA.
Some users report that the app effectively blocks content, helps prevent relapses and is reliable for day-to-day blocking needs.
Positive ratings have been noted in aggregate review summaries (user experiences vary by platform and version).
Multiple user reports cite difficulty obtaining refunds, billing after cancellation and slow or no customer support response.
See sample user complaint collections at review sites for patterns: JustUseApp reviews and Trustpilot.
Many users assume emailing support cancels App Store/Google Play subscriptions; store subscriptions must be cancelled via the store.
Always check the platform where you originally purchased the subscription.
Waiting until after the renewal date often removes refund options; cancel before the next billing cycle to prevent charges.
Not saving receipts, transaction IDs or screenshots makes dispute resolution harder if you later request a refund or lodge a complaint.
| Item | Web / Android | App Store / Google Play |
|---|---|---|
| How to cancel | Email [email protected] or cancel inside Android app | Cancel via Apple App Store or Google Play subscriptions page |
| Refund policy | Generally no refunds; lifetime has 3‑day money‑back if you email receipt | Subject to store policies; generally final - check Apple/Google rules |
| Access after cancellation | Access continues until end of paid period | Access continues until end of paid period |
| Where to manage | Blockerx account settings or support email | Manage in your device’s App Store / Play Store subscription settings |
If you want to read user reports before contacting support, see community review pages such as:
When contacting support, include the documentation checklist items and the exact transaction receipt to speed up handling.
2261 Market Street #4453, San Francisco, CA 94114, USA
For cancellations and refund requests, email [email protected] and include your receipt and account details.
If you are in Singapore and believe you were misled or treated unfairly, consider collecting documentation and contacting CASE for mediation.
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Written by Joshua Khoo
Digital-law graduate · 8 years experience
Graduate in digital law and passionate about secure written communication, I have been writing guides on certified mail and electronic registered delivery for 8 years.