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Cancel CHECKPEOPLE
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Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Checkpeople service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Checkpeople: Easy Method
What is Checkpeople
Overview
CheckPeople is an online background-check and people-search service that provides public-record reports, phone lookups and identity verification on a subscription basis.
The service is US-based and commonly sells access through short trials that may convert to recurring subscriptions.
Services provided
Typical offerings include unlimited report access during subscription periods, single one-off reports, and phone or identity lookups.
Plans, billing and exact feature access vary by the plan purchased; pricing is shown later in this guide.
How to cancel Checkpeople
Cancel by phone or email (website sign-up)
- Call CheckPeople at 1-800-267-1222 and request cancellation. Provide your account email and order ID.
- Or email support@checkpeople.com with your account details and request cancellation at least 3 days before your next billing date to avoid renewal.
- Ask for a confirmation reference number or confirmation email and keep that proof.
- PostClic summarises this process and notes there is no online cancel button or website form for cancellation: PostClic: How to cancel CheckPeople.
Cancel via App Store or Google Play
- Only cancel through Apple or Google if the receipt explicitly lists Apple or Google as the merchant.
- If your receipt shows CheckPeople (not Apple/Google), use phone/email cancellation above rather than store subscription settings.
- Check receipts carefully before attempting an app-store cancellation to ensure you cancel the correct subscription channel.
What happens when you cancel
Access and renewal
Once cancellation is confirmed, access typically continues until the end of the paid billing period; the subscription will not renew after that period.
To avoid an unwanted renewal, submit cancellation requests at least three days before the next billing date as advised by CheckPeople guidance.
Account data and records
Accounts may retain stored data unless you explicitly request deletion; cancellation does not always delete account contents automatically.
If you want data removed, request account deletion in writing and keep proof of that request.
Will I get a refund?
Official refund policy
Refunds are not guaranteed and are handled on a case-by-case basis; CheckPeople does not advertise a standard 14-day automatic refund policy.
Do not assume an automatic refund after cancellation; expect discretionary decisions.
Exceptions and dispute outcomes
- Some customers have obtained refunds after disputing unauthorized charges or filing complaints; approved refunds were reported to take about 3 - 5 business days to process.
- For examples of complaints and outcomes, see the BBB complaints listing and user reports: BBB: CheckPeople complaints.
Checkpeople plans and pricing
Price table
| Plan | Price (SGD) | Period | Features |
|---|---|---|---|
| 5‑Day Trial | S$1.35 | One‑time | Unlimited reports during trial period |
| One‑Month Unlimited (Top10 / MSPowerUser) | S$37.30 | monthly | Unlimited background reports |
| Two‑Month Unlimited (Savvy / Intermediate) | S$31.01 | monthly (billed for 2 months) | Unlimited background reports |
| Power Plan | S$23.16 | monthly | Limited features (background and phone lookup) |
| One‑Off Report | S$6.68 | One‑time | Single limited report |
| One‑Month (Reviewopedia) | S$33.68 | monthly | Unlimited reports |
| Three‑Month Subscription | S$20.18 | monthly (billed for 3 months) | Unlimited reports |
| Six‑Month Subscription | S$14.78 | monthly (billed for 6 months) | Unlimited reports |
| 5‑Day Trial → Monthly USD 44.85 (Review42) | S$60.60 | monthly after trial | Unlimited reports |
Pricing notes
Prices above are converted approximately from USD to SGD (1 USD ≈ 1.35 SGD) as aggregated by reviews and summaries.
Fees, trial offers and renewal rates may vary; proceed cautiously because multiple reviews report deceptive billing experiences.
Your consumer rights in Singapore
Key protections
Singapore consumer law provides protections against unfair contract terms and misleading sales conduct for digital purchases.
These protections can support requests for refunds or cancellations where terms were not properly disclosed or sales were misleading.
What you should do in Singapore
- Document all communications, dates and evidence of charges or promises made.
- If you see unauthorized charges, promptly contact your bank or card issuer to dispute (chargeback).
- If cancellation/refund attempts fail, escalate to the Consumers Association of Singapore (CASE) or other local consumer bodies for assistance.
Customer experiences
Positive feedback
Some users report that CheckPeople delivers detailed and useful background reports compared with alternatives.
A small number of customers have reported successful refunds or resolved unauthorized charges after disputes.
Negative feedback
Many reviews cite recurring unauthorized billing, misleading trial offers that convert into high monthly charges, and additional fees for report PDFs.
Users frequently report difficulty cancelling, long hold times or rude service, and cases where cancellations were not fully honored; see user reviews for examples: SiteJabber reviews and a review summary: PreciseSecurity: CheckPeople review.
Documentation checklist
What to record before cancelling
- Account email address and order ID or transaction ID from your receipt.
- Copy or screenshot of the billing page, trial offer terms and the amount charged.
- Date and time of sign-up and next scheduled billing date (if visible).
What to keep after cancelling
- Confirmation email or reference number confirming cancellation.
- Copies of all emails, call notes (date/time), and screenshots of bank or card statements showing charges.
- Records of any dispute or complaint filings (bank, CASE, BBB, etc.).
Common mistakes
Assuming an automatic online cancel button exists
Many users expect an online cancel button; CheckPeople commonly requires phone or email cancellation instead.
Attempting to cancel only via the website without contacting support can leave subscriptions active.
Missing proof and timing the cancellation
Not saving cancellation confirmation or not cancelling early enough (less than 3 days before renewal) are frequent errors.
Also, cancelling the app in your phone’s app-store without checking the merchant listed on your receipt can leave the actual subscription active.
Comparative recap
At-a-glance comparison
| Feature | CheckPeople (typical) |
|---|---|
| Cancellation method | Phone (1-800-267-1222) or email (support@checkpeople.com); no standard online cancel form |
| Refund likelihood | Case-by-case; not guaranteed. Some successful disputes reported |
| Typical monthly price (SGD) | Approximately S$14.78 - S$60.60 depending on plan and trial conversions |
| Ease of cancellation | Reported as difficult by many users; may require persistence and proof |
Where to learn more
Independent reviews and complaint listings can help you understand risks before subscribing.
For examples and aggregated experiences see a range of user reports and reviews: SiteJabber, PostClic cancellation guide, and a review summary at MSPowerUser.
After cancelling
Verify cancellation and bank statements
Confirm you received written cancellation confirmation and check your bank/card statements for any further charges.
If new charges appear after confirmation, contact your bank immediately to dispute the transaction and file a chargeback if necessary.
Escalation and complaint routes
- If the provider refuses a refund for an undisclosed or misleading charge, escalate to CASE (Consumers Association of Singapore) for local assistance.
- For additional documentation of complaints and how others resolved issues, consult the BBB complaints listing: BBB: CheckPeople complaints.
Address
Mailing address
CheckPeople, LLC
111 N. Orange Ave., Suite 800, Orlando, FL 32801, United States
Contact channels
Phone: 1-800-267-1222
Email: support@checkpeople.com