Cancellation Checkpeople: Easy Method

What is CheckPeople

Service overview

CheckPeople is an online people-search and background-check service that provides access to public records, contact information, and basic background data about individuals.

How it is typically sold

Subscriptions are sold on the CheckPeople website and use a negative-option billing model where trials convert to paid access unless cancelled.

How to cancel CheckPeople

Web sign-ups (recommended route)

• Contact CheckPeople by phone at 1-800-267-1122 and request cancellation; save the call reference.
• Alternatively email [email protected] with your account email, order ID (if available), and a clear cancellation request.
• Sources indicate web cancellations should be made at least 3 days before the next billing date to avoid renewal.

App Store / Google Play subscriptions

• Most reports state CheckPeople subscriptions are processed on the website, not via the App Store or Google Play.
• Do not rely on app-store cancellation unless your purchase receipt explicitly shows Apple or Google as the merchant.

For independent guides about canceling CheckPeople, see a user-compiled cancellation guide: joinchargeback.com.

What happens when you cancel

Access and renewal

When cancellation is processed before the next billing date, your subscription should not renew at the next cycle.

If cancellation is processed after renewal, access typically continues until the paid period ends; refunds are not guaranteed.

Data and account status

Account access to reports typically ends once the paid period expires or immediately if the provider chooses.

CheckPeople may retain account data for its records; request data deletion or opt-out separately if required.

Will I get a refund?

General policy

Refunds are issued only on a case-by-case basis and are not guaranteed according to user reports.

There is no standard 14-day automatic refund policy commonly advertised; prorated refunds are generally not provided.

Exceptions and practical steps

• If you cancel within a statutory cooling-off period (see South African rights below) you can press for a refund.
• Keep evidence (emails, screenshots, bank statements) and cite the date/time of the charge when requesting a refund.
• If the provider refuses, you can contact your payment provider to dispute recurring charges as a next step.

CheckPeople plans and pricing

Pricing summary

CheckPeople pricing appears to be quoted in USD and varies by billing period based on available reports.

Pricing in South African Rand is not provided by CheckPeople; expect USD billing on your card.

Your consumer rights in South Africa

Cooling-off rights

Under South Africa’s Consumer Protection Act (CPA), consumers have a 7-day cooling-off period for services bought at a distance.

You may cancel within 7 days of subscribing and request a full refund if the CPA applies to your purchase.

Refunds for unused services

South African law can require refunds for unused portions of a service unless the provider clearly disclosed otherwise.

If CheckPeople’s billing practices conflict with your statutory rights, raise this with the provider and retain evidence of your request.

Customer experiences

Positive feedback

Some users have left 5-star reviews praising customer service and site usability for basic searches.

See an example review summary: review42.com.

Negative feedback

Many reviews report misleading trial billing, unexpected recurring charges, and difficulty cancelling online.

Users commonly report continued charges after cancellation attempts; see user reports: Trustpilot.

Documentation checklist

What to gather before cancelling

• Your account email and username.
• Order ID, invoice number, or transaction date and amount from your card/bank statement.
• Screenshots of any trial offers, pricing pages, or billing terms shown during signup.
• Notes of phone calls (date, time, agent name) and copies of email correspondence.

Evidence to keep after cancelling

• Confirmation of cancellation from CheckPeople (email or call reference).
• Bank statements showing any disputed charges.
• Copies of your cancellation request and the provider’s response.

Common mistakes

Relying on the app store

Many users assume App Store or Google Play handled the subscription; CheckPeople subscriptions are often processed on the website instead.

Canceling in the app store may not stop web-processed recurring charges.

Waiting until renewal day

Waiting until the renewal date can lead to an unexpected charge; sources advise cancelling at least 3 days before the next billing period.

Not keeping records of cancellation requests makes disputes harder to win with your bank.

Comparative recap

How CheckPeople compares

The table below summarizes key differences between CheckPeople and a typical background-check service.

Use this to decide whether to proceed with cancellation or escalation.

After cancelling

Confirm cancellation

Request written confirmation of cancellation and keep it on file.

Monitor your bank or card for any further charges over the next 30 - 60 days.

Next steps if charged after cancelling

• Contact CheckPeople again with your evidence and request reversal.
• If unresolved, contact your bank or card issuer to dispute unauthorized recurring charges.
• See user-facing cancellation help and guides: joinchargeback.com and 19pine.ai.

Address

Mailing address

For written cancellation or opt-out requests you may use the provider's mailing address:

CheckPeople LLC, 111 N. Orange Ave., Suite 800, Orlando, FL 32801, United States.

How to send a written request

Include your account email, transaction details, and a clear statement requesting cancellation and any refund.

Send via registered mail or include tracking and keep a copy for your records.