Cancellation Checkpeople: Easy Method

What is Checkpeople

Overview

CheckPeople is an online background-check and people-search service that provides public-record reports, phone lookups and identity verification on a subscription basis.

The service is US-based and commonly sells access through short trials that may convert to recurring subscriptions.

Services provided

Typical offerings include unlimited report access during subscription periods, single one-off reports, and phone or identity lookups.

Plans, billing and exact feature access vary by the plan purchased; pricing is shown later in this guide.

How to cancel Checkpeople

Cancel by phone or email (website sign-up)

• Call CheckPeople at 1-800-267-1222 and request cancellation. Provide your account email and order ID.
• Or email [email protected] with your account details and request cancellation at least 3 days before your next billing date to avoid renewal.
• Ask for a confirmation reference number or confirmation email and keep that proof.
• PostClic summarises this process and notes there is no online cancel button or website form for cancellation: PostClic: How to cancel CheckPeople.

Cancel via App Store or Google Play

• Only cancel through Apple or Google if the receipt explicitly lists Apple or Google as the merchant.
• If your receipt shows CheckPeople (not Apple/Google), use phone/email cancellation above rather than store subscription settings.
• Check receipts carefully before attempting an app-store cancellation to ensure you cancel the correct subscription channel.

What happens when you cancel

Access and renewal

Once cancellation is confirmed, access typically continues until the end of the paid billing period; the subscription will not renew after that period.

To avoid an unwanted renewal, submit cancellation requests at least three days before the next billing date as advised by CheckPeople guidance.

Account data and records

Accounts may retain stored data unless you explicitly request deletion; cancellation does not always delete account contents automatically.

If you want data removed, request account deletion in writing and keep proof of that request.

Will I get a refund?

Official refund policy

Refunds are not guaranteed and are handled on a case-by-case basis; CheckPeople does not advertise a standard 14-day automatic refund policy.

Do not assume an automatic refund after cancellation; expect discretionary decisions.

Exceptions and dispute outcomes

• Some customers have obtained refunds after disputing unauthorized charges or filing complaints; approved refunds were reported to take about 3 - 5 business days to process.
• For examples of complaints and outcomes, see the BBB complaints listing and user reports: BBB: CheckPeople complaints.

Checkpeople plans and pricing

Price table

Pricing notes

Prices above are converted approximately from USD to SGD (1 USD ≈ 1.35 SGD) as aggregated by reviews and summaries.

Fees, trial offers and renewal rates may vary; proceed cautiously because multiple reviews report deceptive billing experiences.

Your consumer rights in Singapore

Key protections

Singapore consumer law provides protections against unfair contract terms and misleading sales conduct for digital purchases.

These protections can support requests for refunds or cancellations where terms were not properly disclosed or sales were misleading.

What you should do in Singapore

• Document all communications, dates and evidence of charges or promises made.
• If you see unauthorized charges, promptly contact your bank or card issuer to dispute (chargeback).
• If cancellation/refund attempts fail, escalate to the Consumers Association of Singapore (CASE) or other local consumer bodies for assistance.

Customer experiences

Positive feedback

Some users report that CheckPeople delivers detailed and useful background reports compared with alternatives.

A small number of customers have reported successful refunds or resolved unauthorized charges after disputes.

Negative feedback

Many reviews cite recurring unauthorized billing, misleading trial offers that convert into high monthly charges, and additional fees for report PDFs.

Users frequently report difficulty cancelling, long hold times or rude service, and cases where cancellations were not fully honored; see user reviews for examples: SiteJabber reviews and a review summary: PreciseSecurity: CheckPeople review.

Documentation checklist

What to record before cancelling

• Account email address and order ID or transaction ID from your receipt.
• Copy or screenshot of the billing page, trial offer terms and the amount charged.
• Date and time of sign-up and next scheduled billing date (if visible).

What to keep after cancelling

• Confirmation email or reference number confirming cancellation.
• Copies of all emails, call notes (date/time), and screenshots of bank or card statements showing charges.
• Records of any dispute or complaint filings (bank, CASE, BBB, etc.).

Common mistakes

Assuming an automatic online cancel button exists

Many users expect an online cancel button; CheckPeople commonly requires phone or email cancellation instead.

Attempting to cancel only via the website without contacting support can leave subscriptions active.

Missing proof and timing the cancellation

Not saving cancellation confirmation or not cancelling early enough (less than 3 days before renewal) are frequent errors.

Also, cancelling the app in your phone’s app-store without checking the merchant listed on your receipt can leave the actual subscription active.

Comparative recap

At-a-glance comparison

Where to learn more

Independent reviews and complaint listings can help you understand risks before subscribing.

For examples and aggregated experiences see a range of user reports and reviews: SiteJabber, PostClic cancellation guide, and a review summary at MSPowerUser.

After cancelling

Verify cancellation and bank statements

Confirm you received written cancellation confirmation and check your bank/card statements for any further charges.

If new charges appear after confirmation, contact your bank immediately to dispute the transaction and file a chargeback if necessary.

Escalation and complaint routes

• If the provider refuses a refund for an undisclosed or misleading charge, escalate to CASE (Consumers Association of Singapore) for local assistance.
• For additional documentation of complaints and how others resolved issues, consult the BBB complaints listing: BBB: CheckPeople complaints.

Address

Mailing address

CheckPeople, LLC

111 N. Orange Ave., Suite 800, Orlando, FL 32801, United States

Contact channels

Phone: 1-800-267-1222

Email: [email protected]