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Cancellation Peoplesearch.Com: Easy Method
What is Peoplesearch.Com
Service overview
PeopleSearch.com is a subscription service that provides access to public records, contact information and related reports for locating people.
The service operates on a membership model with web and app-based subscriptions and offers trial access and paid plans.
How it is delivered
Access is provided via the PeopleSearch website and mobile app stores (Apple App Store and Google Play).
Billing is handled through the website (credit card) or through Apple/Google if you subscribed via those app stores.
How to cancel Peoplesearch.Com
Cancel if you subscribed on the website
- Contact PeopleSearch customer service by phone to request cancellation and refund after a renewal; example numbers reported: (855) 420-0512 or (800) 248-1544.
- From Singapore, include the US country code +1 before the number when dialing internationally.
- Keep a record of the date, time and name of the agent you speak with.
Cancel if you subscribed via mobile app
- iOS (App Store): Cancel through Apple subscription settings. PeopleSearch cannot cancel App Store subscriptions for you.
- Android (Google Play): Cancel through Google Play subscriptions. PeopleSearch cannot cancel Google Play subscriptions for you.
- Follow Apple/Google help pages in their apps for step-by-step cancellation (open the Settings/App Store or Google Play Store > Subscriptions).
What happens when you cancel
Access after cancellation
Cancellation typically stops future renewals but does not always provide a refund automatically.
Access to the service for the remainder of a paid period depends on PeopleSearch terms and how the subscription was purchased.
Renewal and billing
Auto-renewal is commonly used; customers report unexpected renewals if cancellation was not completed correctly.
If you cancel through an app store, billing stops via that app store; if you cancel via the website, confirm with customer service.
Will I get a refund?
Refund policy summary
There is no clear, published universal refund policy; refunds appear to be discretionary and handled case-by-case.
Courtesy refunds have been reported, especially for recent auto-renewals or during trial periods.
If a refund is refused
- If customer service refuses a refund, customers are advised to dispute the charge with their credit card issuer or bank, typically within about 60 days.
- Keep records of cancellation attempts and communications to support any dispute or chargeback claim.
Peoplesearch.Com plans and pricing
Pricing data
The following prices are approximate conversions to SGD based on available Euro pricing and an approximate exchange rate.
No official SGD pricing was found on PeopleSearch.com or app store listings.
| Plan | Price (approx. SGD) | Period | Features |
|---|---|---|---|
| Premium | S$59.85 (approx.) | Monthly | Unlimited searches, 20 reports/month, cancel anytime, 24/7 support, background checks, daily data updates |
| 48-hour Trial | S$0.75 (approx.) | One-time | Full access for 48-hour evaluation |
Your consumer rights in Singapore
Record-keeping and disputes
Keep copies of emails, screenshots, receipts, and notes of phone calls when cancelling or requesting a refund.
If renewal charges occur after cancellation, contact your bank or card issuer to dispute the charge or request a chargeback.
Cooling-off and refunds
PeopleSearch’s policy does not reference a statutory 14-day cooling-off right; refunds are treated individually rather than guaranteed.
If you need further assistance, you may consult local consumer protection resources in Singapore for guidance on next steps.
Customer experiences
Positive feedback
Some users report helpful and patient customer service for specific use cases like career-search assistance, as noted in customer reviews.
Positive experiences are less common but have been recorded in review sites.
Negative feedback
Many reviewers describe rude support, unexpected charges, difficulty cancelling, and outdated or inaccurate data in reports.
Complaints include unresolved cancellation issues and continuing unauthorized charges reported on consumer complaint sites.
Documentation checklist
Essential items to collect
- Account username or email used to sign up and the last four digits of the card used for payment.
- Transaction receipt, payment date, and amount charged for the most recent renewal.
- Phone call records: dates, times, agent names and summaries of what was agreed.
Supporting evidence for disputes
- Screenshots of subscription pages, billing statements and any in-app subscription settings.
- Copies of emails or mailed cancellation notices and any confirmation numbers provided by support.
Common mistakes
Assuming app cancellation can be done by PeopleSearch
A common error is expecting PeopleSearch to cancel App Store or Google Play subscriptions for you.
Apple and Google require cancellation through their subscription settings; PeopleSearch cannot cancel those subscriptions on your behalf.
Not keeping proof of cancellation
Failing to record cancellation attempts or confirmation can make it difficult to dispute later charges.
Always save confirmation emails, take screenshots and note agent details during calls.
Comparative recap
Quick comparison
The table below summarizes cancellation routes, refund likelihood and recommended next steps by purchase channel.
Use this as a quick reference for deciding how to cancel and what to do if charges continue.
| Channel | How to cancel | Refund likelihood | If charges continue |
|---|---|---|---|
| Website (peoplesearch.com) | Call customer service (e.g., (855) 420-0512 or (800) 248-1544) and request cancellation/refund. | Possible but discretionary; case-by-case, especially for recent renewals or trials. | Contact your card issuer to dispute the charge if support refuses a refund. |
| Apple App Store (iOS) | Cancel via Apple subscription settings in your Apple ID account. | Refunds handled by Apple; PeopleSearch cannot cancel or refund. | Use Apple’s purchase history and report-a-problem process to request a refund. |
| Google Play (Android) | Cancel via Google Play > Subscriptions in the Play Store account. | Refunds handled by Google Play policies; PeopleSearch cannot cancel or refund. | Use Google Play’s refund request process or dispute with your payment provider. |
After cancelling
Check billing and accounts
Verify that no further renewals appear on your card or in your app store account after cancellation.
If you see unexpected charges, gather documentation before contacting your bank or card issuer.
Where to get help and file complaints
- For refund and chargeback guidance, consult a third-party guide: How to get a PeopleSearch.com refund.
- For step-by-step cancellation letters and templates, see: Postclic - cancel PeopleSearch.
- To review other customers’ experiences before or after cancelling, see: PeopleSearch reviews on Sitejabber.
Address
Mailing address for notices
PeopleSearch.com reportedly uses the following mailing address for cancellation notices and correspondence.
PeopleSearch.com 2033 Sixth Ave., Ste 1100 Seattle, Washington 98121 United States
Notes about contacting by mail
If you send a mailed cancellation or dispute, use tracked mail and keep proof of posting and delivery.
Mailed notices may take longer to process; follow up by phone and retain all supporting documentation.
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Written by Wei Jie Tan
Regulatory watch · 3 years experience
Legal analyst tracking eIDAS, GDPR and electronic delivery regulations for 3 years to make sure every Postclic template is compliant and admissible in court.