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Cancel DREAMMOBI
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Cancellation service #1 in Singapore
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I hereby notify you of my decision to terminate the contract relating to the Dreammobi service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Dreammobi: Easy Method
What is Dreammobi
Overview
Dreammobi is presented as a mobile app developer and service provider that has been associated with subscription charges reported by users.
There is limited public information about Dreammobi’s consumer-facing pricing or an official refund policy; much available guidance comes from user reports and third-party write-ups.
Where reports come from
User reports and help articles that describe cancellation or refund experiences are a primary source of practical guidance.
Two frequently cited sources with user-reported information are a Postclic help article and a Naver Q&A thread. See links in the After cancelling section below.
How to cancel Dreammobi
If you subscribed via App Store or Google Play
- Open your Apple ID or Google Play account settings on the device you used to subscribe.
- Go to Subscriptions (Apple ID > Subscriptions; Google Play > Payments & subscriptions > Subscriptions) and find Dreammobi.
- Select Cancel Subscription and confirm. Do not rely on deleting the app; removing the app does not stop recurring billing.
If you subscribed inside the app or used other payment methods
- Open the Dreammobi app and go to Settings or Account, then Billing or Subscription.
- Use the in-app "Cancel Subscription" option if available and follow on-screen steps.
- If the app does not show a subscription, contact the app’s customer chat or the payment method provider you used (e.g., third-party wallet or bank).
What happens when you cancel
Access and renewal
After cancellation, most subscriptions remain active until the end of the current billing period; you typically retain access until that date.
Recurring charges should stop after the current period ends, but deleting the app will not cancel future renewals.
Data and account status
Cancelling a subscription does not always delete your account or personal data; check app Settings or Account sections for delete/account-termination options.
If you need account deletion, contact Dreammobi support through the app chat or any contact channel listed in the app prior to cancelling.
Will I get a refund?
Official policy status
No formal, public refund policy for Dreammobi has been found in available sources. That makes refunds case-by-case and not guaranteed.
Because there is no published policy, expect that refund outcomes may vary by how and when you request one.
Reported exceptions and timing
- Some users report successful full refunds when they requested a refund via the site’s customer chat within about 24 hours of payment. Postclic report.
- If you believe a charge was unauthorized, contact your payment provider or bank promptly to dispute the transaction.
Dreammobi plans and pricing
Available pricing information
No official or verifiable pricing information for Dreammobi in Singapore (2025/2026) was found in the sources reviewed.
Do not rely on third-party reports for exact prices; check Dreammobi’s official in-app pages or any official website for current pricing if available.
Advice before subscribing
- Check the app’s subscription page inside the app store listing or the in-app billing screen for plan names, billing frequency, and trial terms.
- Keep screenshots of any displayed price, trial duration, and billing frequency at checkout.
Your consumer rights in Singapore
Relevant law
Singapore’s Consumer Protection (Fair Trading) Act may apply if charges occur without clear prior consent or if cancellation guidance was not provided.
The law can offer remedies where trade practices are unfair, but outcomes depend on the facts and documented evidence.
Practical steps to protect your rights
- Keep records of transactions, receipts, confirmation emails, and any in-app screenshots that show pricing or trial terms.
- If a charge is unauthorized or a refund is refused, raise a dispute with your bank or payment provider and, if needed, seek advice from consumer-protection channels.
Customer experiences
Positive reports
Some users reported that locating a trial or subscription email and clicking a refund/cancel link within roughly 24 hours led to full refunds in individual cases.
These successful outcomes appear to be exceptions and often relied on fast action and direct contact through the site chat. Postclic report.
Negative reports
Multiple users reported unexpected Dreammobi charges without a visible subscription in App Store or Google Play, and difficulty locating or cancelling the subscription.
Common complaints include recurring charges that continued after the app was deleted and unclear billing origin. See a user Q&A thread for examples. Naver Q&A.
Documentation checklist
Essential items to collect
- Payment receipts or transaction records showing the charge (bank, card, or wallet statement).
- Screenshots of subscription pages, in-app billing screens, and any trial terms or checkout confirmations.
Communication records
- Screenshots or transcripts of in-app customer chat, emails, or messages with support.
- Any correspondence with your bank, payment provider, or app store support about the charge.
Common mistakes
Deleting the app instead of cancelling
Many users assume deleting the app cancels payments. App removal does not stop recurring billing from the App Store, Google Play, or other payment providers.
Always cancel via your Apple ID, Google Play subscriptions, or the app’s in-app subscription controls.
Waiting too long to dispute
Delays reduce the chance of a voluntary refund and complicate dispute handling with banks or payment providers.
If a charge looks unauthorized or unexpected, act quickly: gather evidence and contact the payment provider immediately.
Comparative recap
Quick comparison
| Feature | Dreammobi (what to expect) | Recommended action |
|---|---|---|
| How to cancel | App Store/Google Play subscriptions or in-app Billing > Account settings | Cancel via Apple ID or Google Play subscriptions, or use in-app Settings > Billing/Subscription |
| Refund policy | No formal public policy; occasional full refunds reported when requested quickly | Request refund via site chat within 24 hours if possible; keep records |
| Pricing | No verified public pricing information for Singapore | Verify price in-app before subscribing and keep screenshots |
| Evidence needed | Transaction records, emails, screenshots, chat logs | Collect and store these before contacting support or bank |
After cancelling
Next steps
Confirm the cancellation in your subscription settings and retain confirmation emails or screenshots as proof.
If charges continue after cancellation, contact your bank or wallet provider to dispute the transaction and provide documentation.
Useful references
- Postclic cancellation/write-up (user guidance): Postclic: Pembatalan Dreammobi
- User Q&A thread with examples of issues: Naver Q&A
Address
Registered address
Dreammobi PTE LTD - reported address: 7500A BEACH ROAD, #04‑307, THE PLAZA, Singapore 199591.
If you need to escalate, keep documentation and contact your payment provider first; use the address above only if formal correspondence is required.