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Cancellation service #1 in Singapore
Dreammobi is presented as a mobile app developer and service provider that has been associated with subscription charges reported by users.
There is limited public information about Dreammobi’s consumer-facing pricing or an official refund policy; much available guidance comes from user reports and third-party write-ups.
User reports and help articles that describe cancellation or refund experiences are a primary source of practical guidance.
Two frequently cited sources with user-reported information are a Postclic help article and a Naver Q&A thread. See links in the After cancelling section below.
After cancellation, most subscriptions remain active until the end of the current billing period; you typically retain access until that date.
Recurring charges should stop after the current period ends, but deleting the app will not cancel future renewals.
Cancelling a subscription does not always delete your account or personal data; check app Settings or Account sections for delete/account-termination options.
If you need account deletion, contact Dreammobi support through the app chat or any contact channel listed in the app prior to cancelling.
No formal, public refund policy for Dreammobi has been found in available sources. That makes refunds case-by-case and not guaranteed.
Because there is no published policy, expect that refund outcomes may vary by how and when you request one.
No official or verifiable pricing information for Dreammobi in Singapore (2025/2026) was found in the sources reviewed.
Do not rely on third-party reports for exact prices; check Dreammobi’s official in-app pages or any official website for current pricing if available.
Singapore’s Consumer Protection (Fair Trading) Act may apply if charges occur without clear prior consent or if cancellation guidance was not provided.
The law can offer remedies where trade practices are unfair, but outcomes depend on the facts and documented evidence.
Some users reported that locating a trial or subscription email and clicking a refund/cancel link within roughly 24 hours led to full refunds in individual cases.
These successful outcomes appear to be exceptions and often relied on fast action and direct contact through the site chat. Postclic report.
Multiple users reported unexpected Dreammobi charges without a visible subscription in App Store or Google Play, and difficulty locating or cancelling the subscription.
Common complaints include recurring charges that continued after the app was deleted and unclear billing origin. See a user Q&A thread for examples. Naver Q&A.
Many users assume deleting the app cancels payments. App removal does not stop recurring billing from the App Store, Google Play, or other payment providers.
Always cancel via your Apple ID, Google Play subscriptions, or the app’s in-app subscription controls.
Delays reduce the chance of a voluntary refund and complicate dispute handling with banks or payment providers.
If a charge looks unauthorized or unexpected, act quickly: gather evidence and contact the payment provider immediately.
| Feature | Dreammobi (what to expect) | Recommended action |
|---|---|---|
| How to cancel | App Store/Google Play subscriptions or in-app Billing > Account settings | Cancel via Apple ID or Google Play subscriptions, or use in-app Settings > Billing/Subscription |
| Refund policy | No formal public policy; occasional full refunds reported when requested quickly | Request refund via site chat within 24 hours if possible; keep records |
| Pricing | No verified public pricing information for Singapore | Verify price in-app before subscribing and keep screenshots |
| Evidence needed | Transaction records, emails, screenshots, chat logs | Collect and store these before contacting support or bank |
Confirm the cancellation in your subscription settings and retain confirmation emails or screenshots as proof.
If charges continue after cancellation, contact your bank or wallet provider to dispute the transaction and provide documentation.
Dreammobi PTE LTD - reported address: 7500A BEACH ROAD, #04‑307, THE PLAZA, Singapore 199591.
If you need to escalate, keep documentation and contact your payment provider first; use the address above only if formal correspondence is required.
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Written by Wei Jie Tan
Regulatory watch · 3 years experience
Legal analyst tracking eIDAS, GDPR and electronic delivery regulations for 3 years to make sure every Postclic template is compliant and admissible in court.