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Cancel EFFECTO
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Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Effecto service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Effecto: Easy Method
What is Effecto
Overview
Effecto is a digital app that offers tools for tracking symptoms, moods and habits to help users monitor wellbeing and behaviour patterns.
It is offered as a subscription service with auto‑renewing plans and features focused on tracking and reflection.
Main features
Key functions include symptom and mood tracking, simple export tools, and recurring subscription access to premium features.
Plans auto‑renew unless cancelled through the store or purchase channel used when subscribing.
How to cancel Effecto
Cancel on iOS (App Store)
- Open Settings on your iPhone or iPad.
- Tap your name at the top, then choose Subscriptions.
- Select Effecto, tap Cancel, and confirm. Subscription remains active until the end of the paid term.
Cancel on Android (Google Play)
- Open the Google Play Store app and tap your profile icon.
- Choose Payments & subscriptions → Subscriptions.
- Select Effecto and tap Cancel subscription, then confirm the cancellation.
Cancel via web (direct via Lemon Squeezy)
- Use the cancellation link included in your Lemon Squeezy purchase confirmation email or log in to the Lemon Squeezy customer portal to cancel.
- Alternatively, email help@effecto.app with your subscription email, order/receipt details, and any account identifiers to request cancellation.
- Web cancellations take effect at the end of the current paid term unless otherwise specified in your confirmation.
What happens when you cancel
Access after cancellation
Cancellation stops auto‑renewal but does not always remove immediate access.
Most cancellations keep the subscription active until the end of the already‑paid billing period.
Renewal and billing
No further renewals occur after a successful cancellation through the original purchase channel (App Store, Google Play, Lemon Squeezy).
Keeps your existing access until the paid term expires; verify your subscription status in the store that processed the payment.
Data and exports
Effecto typically allows you to export your data, but check your account or purchase confirmation for export options.
If you need exports before the end of your paid term, request them early and keep copies of any exported files and receipts.
Will I get a refund?
General refund policy
Effecto’s published policy is restrictive: refunds are not generally granted unless the product is shown to be faulty.
To request a refund for a faulty product you must provide detailed information and visual proof, and do so within 14 days of purchase where applicable.
App Store and Google Play purchases
- If you purchased via the App Store or Google Play, refunds must be requested from Apple or Google support respectively.
- Effecto does not process refunds for purchases made through Apple or Google platforms.
Web purchases (Lemon Squeezy)
- First paid period: a full refund may be granted if requested within 14 days of purchase.
- After 14 days but before renewal: a refund may be granted subject to a processing fee of up to $6.
- For renewal charges: refunds may be granted only if requested within 3 days of renewal and if no downloads/exports occurred; a processing fee of up to $6 may apply.
Effecto plans and pricing
Available plans
Below are the published plan names and the information available from Effecto’s materials.
SGD prices are not publicly listed; final charges may vary by currency conversion, taxes and platform fees.
| Plan | Price | (Period) | Features |
|---|---|---|---|
| Quarterly Subscription (3 months) | S$??.?? | 3 months | Symptom & mood tracking, auto-renewing |
| Annual Subscription (1 year) | S$??.?? | Yearly | Symptom & mood tracking, auto-renewing |
Your consumer rights in Singapore
Statutory protections
Effecto’s policies do not override mandatory consumer rights provided by law in Singapore, such as protections under the Consumer Protection (Fair Trading) Act.
These laws may provide remedies if goods or services are defective or misrepresented.
Practical steps for Singapore users
- If you face refusal of a reasonable refund, contact your payment provider (bank, card issuer, PayPal) to dispute the charge.
- Keep evidence: receipts, screenshots, correspondence, and any exported data when pursuing disputes or complaints.
Limitations and channels
Effecto’s published refund rules are restrictive; consumers in Singapore may need to use payment disputes or statutory complaint processes if direct resolution fails.
Check with your card issuer, Apple, Google, or Lemon Squeezy for available dispute mechanisms and timelines.
Customer experiences
Positive feedback
Some users said Effecto helped with mood and habit tracking, increasing self‑awareness and making patterns easier to spot.
Reviewers noted benefits such as clearer reflection on energy shifts tied to sleep and more consistent tracking habits.
Negative feedback
Complaints include unexpected charges after cancellation, difficulty obtaining refunds, and recurring billing despite cancellation attempts.
Some users reported charges via PayPal and found customer support slow or unhelpful when seeking refunds.
Takeaway
Overall experiences are mixed; many value the tracking features but some report friction around billing and refunds.
Documenting cancellations and keeping receipts can reduce the risk of unresolved billing disputes.
Documentation checklist
Essential items to keep
- Purchase confirmation email or receipt (includes Lemon Squeezy order link if applicable).
- Name and email used for the subscription and any account identifiers.
- Dates of purchase, renewal, and cancellation attempts (screenshots where possible).
Evidence for refund or dispute
- Screenshots of subscription status in the App Store/Google Play or Lemon Squeezy portal.
- Any correspondence with Effecto support (email texts, timestamps).
- Visual proof of faults if claiming a defective product (screenshots, recordings).
Common mistakes
Not cancelling in the original store
Users sometimes attempt to cancel by emailing support but forget to cancel the subscription in the store that charged them.
Always cancel through the same channel used to purchase: App Store, Google Play, or Lemon Squeezy.
Missing proof and deadlines
Failing to keep receipts, screenshots, or timestamps makes refunds and disputes harder to resolve.
Also watch for time limits: Lemon Squeezy rules mention 14‑day and 3‑day windows for certain refunds.
Assuming cancellation equals refund
Cancelling auto‑renewal does not automatically trigger a refund; refunds are handled separately and depend on platform and policy.
If you need money back, follow the specific refund steps for the platform you used to subscribe.
Comparative recap
Quick comparison
The table below summarises cancellation and refund handling by purchase channel to help you choose the correct route.
| Aspect | App Store (iOS) | Google Play (Android) | Web (Lemon Squeezy) |
|---|---|---|---|
| How to cancel | Settings → Your name → Subscriptions → Effecto → Cancel | Play Store → Profile → Payments & subscriptions → Subscriptions → Effecto → Cancel | Cancel via Lemon Squeezy link in purchase email or customer portal; or email help@effecto.app |
| Who processes refunds | Apple handles refunds; contact Apple Support. | Google handles refunds; contact Google Play Support. | Effecto/Lemon Squeezy may consider refunds under specific conditions and timeframes. |
| Refund windows / notes | Subject to Apple’s refund policies. | Subject to Google’s refund policies. | First period: possible full refund within 14 days; other cases may incur up to $6 processing fee; renewals limited to 3‑day requests if no downloads. |
After cancelling
What to do next
Confirm cancellation in the store you used and keep the confirmation email or screenshot for your records.
If you believe you were billed in error after cancelling, contact the payment provider and provide your documentation.
Helpful links and contacts
Contact Effecto support by emailing help@effecto.app with subscription and order details.
For App Store billing or refund queries, see Apple's App Store resources: Apple App Store pricing info.
Address
Support email
For subscription help, email: help@effecto.app.
Include your subscription email, order/receipt information and any account identifiers when contacting support.
Physical address
No official public physical address for Effecto was available in the provided materials.
If you require a postal address for legal or formal complaints, request it from Effecto support or check the purchase confirmation for merchant details.