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Cancel EWA
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Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Ewa service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Ewa: Easy Method
What is Ewa
Overview
Ewa is a digital learning platform that provides language and self-improvement content through an app and web access. It offers structured lessons, books, clips and interactive exercises designed to help users learn effectively.
How it is delivered
Ewa is available on mobile apps (iOS and Android) and via direct web subscriptions. Access, billing and support routes depend on where you purchased the subscription (App Store, Google Play or directly from Ewa).
How to cancel Ewa
Cancel via App Store (iOS)
- Open Settings on your iPhone or iPad.
- Tap your name at the top → Subscriptions → select EWA → Cancel Subscription.
- Note: deleting the app does not stop billing; you must cancel auto-renew in Subscriptions.
- Reference: Postclic iOS guide.
Cancel via Google Play (Android)
- Open the Google Play Store app → tap your profile → Payments & subscriptions → Subscriptions.
- Select EWA → Cancel subscription and follow prompts to confirm cancellation.
- Note: removing the app or account does not automatically cancel billing.
- Reference: Postclic Android guide.
Cancel web / direct purchases
- Contact EWA support via email or the in-app / web chat to request cancellation for direct purchases.
- Keep a copy of your cancellation request and any reply from support for your records.
- Deleting your account or the app does not cancel a direct subscription - support must process it.
- Reference: Postclic web purchase notes.
What happens when you cancel
Access after cancellation
When you cancel, you usually retain access until the end of the current paid billing period. After that date, your access to premium features ends unless you resubscribe.
Renewal and billing
Cancelling stops future auto-renewals. For purchases through Apple or Google Play, billing is controlled by those platforms, so cancellation must be done there to stop renewals.
Data and account
Cancelling a subscription does not necessarily delete your account or personal data. If you want data removed, request account deletion from EWA support separately.
Will I get a refund?
EWA refund policy
EWA’s developer-stated policy includes a 14-day money-back guarantee on subscriptions. This can apply to direct subscriptions when supported by EWA.
Platform-specific refunds
- App Store (iOS): refunds must be requested via Apple according to App Store rules.
- Google Play (Android): refunds are handled under Google Play policies and require contacting Google Play support.
- Web purchases: EWA support may process refunds - retain receipts and correspondence when requesting one.
Where to find more details
For the developer guarantee and user reports, see user feedback and policy references. Example: Trustpilot page.
Ewa plans and pricing
Where to check prices
Pricing and plan names change over time. Always check the official EWA app listing or the vendor page you used to subscribe for current pricing.
No speculative prices here
This guide does not state prices. Do not rely on third-party summaries for exact current fees - verify in the app store or during checkout.
Your consumer rights in Singapore
Overview of applicable law
Singapore’s Consumer Protection (Fair Trading) Act provides protections against unfair practices but does not universally require refunds for change of mind on digital purchases.
How EWA’s guarantee interacts with local rights
EWA’s 14-day money-back guarantee is a contractual benefit that goes beyond statutory minimums where offered. If you bought via App Store or Google Play you must follow those platform refund processes.
What to do if you have a dispute
If you cannot resolve a refund or cancellation with EWA or the platform, gather documentation and consider contacting relevant Singapore consumer advisory services for next steps.
Customer experiences
Positive feedback
Users praise EWA for engaging, interactive lessons, varied content (books, clips) and helpful course structure. Many report customer support being responsive and resolving problems quickly.
Negative feedback
Common complaints include difficulty cancelling subscriptions - especially web-based purchases - and reports of unexpected or repeated charges after cancellation.
Technical issues reported
Some users report sync problems between app and PC, issues with feature reliability (word training), and occasional performance problems such as lag or errors.
See user reviews for examples: Trustpilot.
Documentation checklist
Keep these items ready
- Receipt or proof of purchase (email or app store receipt).
- Account email or username used for the subscription.
- Date of purchase and last billing date.
- Screenshot of subscription listing in App Store / Google Play or account page.
- Copies of any correspondence with EWA support.
Why these matter
Having this documentation speeds up refunds, helps customer support locate your subscription, and provides evidence if you escalate a dispute.
Common mistakes
Deleting app instead of cancelling
Many users delete the app and assume billing stops. Deleting the app does not cancel subscriptions; you must cancel via the store or EWA support.
Not following platform refund rules
Some customers contact EWA for App Store or Google Play refunds expecting the developer to refund directly. Platform purchases are governed by the store’s refund process.
Missing documentation
Failing to keep receipts or screenshots can delay resolution. Always save purchase confirmations and any support replies until the matter is closed.
Comparative recap
Quick comparison
| Method | Period | Refund / process |
|---|---|---|
| App Store (iOS) | monthly / annual | Cancel in iPhone Settings; refunds via Apple per App Store rules. |
| Google Play (Android) | monthly / annual | Cancel in Google Play → Subscriptions; refunds via Google Play support. |
| Web / Direct purchase | monthly / annual | Contact EWA support to cancel; EWA may process refunds (14-day guarantee applies). |
Notes on the table
The table summarizes cancellation routes and refund responsibilities. For platform purchases, the store controls billing and refunds.
After cancelling
Track confirmation
Save any cancellation confirmation emails or screenshots. Verify that the subscription status has changed to “cancelled” or that no future renewal is scheduled.
Useful links
- Postclic iOS cancellation guide: Postclic (iOS)
- Postclic Android / web cancellation guide: Postclic (Android & web)
- EWA user reviews and policy notes: Trustpilot
- EWA on the App Store (Singapore): EWA - App Store (SG)
Address
Registered / head office
60 Paya Lebar Road, #07‑54 Paya Lebar Square, Singapore 409051
Contact notes
Use in-app or web support channels for subscription actions. For postal inquiries, use the registered address above but expect subscription cancellations and refunds to be processed digitally.