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Cancel FEVER
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Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Fever service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Fever: Easy Method
What is Fever
Overview
Fever is a ticketing and events platform that lists and sells tickets to local experiences, concerts, theatre and immersive events in Singapore and worldwide.
Users browse events in the app or website and purchase single-event tickets; Fever does not operate a recurring subscription plan for general event access in Singapore.
How Fever is used
Fever provides tickets, booking confirmations and event details through the app and emails after purchase.
Event terms (refunds, rescheduling) are governed by Fever’s Terms of Use and individual event policies.
How to cancel Fever
Cancel subscriptions on iOS
- Open iPhone Settings → tap your Apple ID → Subscriptions and cancel Fever there.
- Note: deleting the Fever app does not stop recurring billing; you must cancel via Apple subscriptions.
Cancel subscriptions on Android and web
- On Android, open Google Play Store → Subscriptions → select Fever → Cancel.
- For web/account deletions or other account help, contact Fever customer service as described in their Terms of Use.
What happens when you cancel
Access after cancellation
If you cancel a subscription via the App Store or Google Play Store, you typically keep access until the end of the paid period.
There is no immediate service interruption in most cases when cancellation is processed through the store.
Data and account effects
Canceling a subscription does not automatically delete your Fever account or booking history; account deletions usually require contacting support.
For ticket bookings, cancellation of a subscription is separate from any ticket/refund request for a booked event.
Will I get a refund?
General refund rule
Most Fever tickets are final sale and generally non-refundable after booking.
Fever’s refund policy is restrictive and applies mainly to specific event changes or cancellations.
Exceptions and time limits
- Refunds or vouchers may be offered for event cancellation, postponement, venue change, or major line-up change.
- Fever typically requires the customer to request refund/voucher by the Monday following the event change; after that refunds may still be possible only if Fever retained sufficient funds.
- Rescheduling (not refund) may be allowed up to 48 hours before some experiences, depending on the event terms.
Fever plans and pricing
Pricing model
The Fever app in Singapore is free to download and uses pay-per-event ticket pricing rather than a monthly subscription.
Ticket prices vary by event; examples below are single-event ticket prices in Singapore dollars (S$).
Example event pricing
| Plan | Price | Period | Features |
|---|---|---|---|
| No subscription - event ticket pricing | Free app download; pay per event ticket | Per event | Browse events, purchase tickets individually - no recurring plan |
| Dopamine Land (Multisensory experience) | S$21.00 | Per event | Immersive experience |
| Zouk Singapore - Gimme Gimme Disco | S$40.00 | Per event | ABBA‑inspired disco dance party |
| Candlelight: Coldplay & Imagine Dragons | S$59.50 | Per event | Live string tribute concert |
Your consumer rights in Singapore
Cooling-off and statutory rights
There is no legal 14-day cooling-off right in Singapore for event ticket purchases of this kind.
Fever’s restrictive no-refund terms are generally enforceable unless their terms state otherwise.
Practical advice
- Act promptly if an event changes or is cancelled - request refunds or vouchers by the Monday following the change to maximise remedies.
- If you believe a merchant breached their terms, gather evidence and consider contacting your payment provider for a chargeback as a next step.
Customer experiences
Positive reports
Some users report easy and quick date/time changes with no extra charge and clear app navigation for rescheduling.
Fever often replies promptly to negative reviews, demonstrating active customer communication in some cases.
Negative reports
Frequent complaints describe inflexible terms - inability to obtain refunds or reschedule in emergencies and offers of vouchers only.
Other issues reported include confusing app behaviour (wrong times/venues) and inconsistent support responsiveness.
Documentation checklist
What to gather before contacting Fever
- Booking confirmation email and booking reference/QR code.
- Proof of payment (card statement or payment receipt).
- Screenshots showing event details, changes, or errors in the app.
Additional helpful documents
- Any official communication from the event organiser about cancellations or changes.
- Your account email address and device/platform used to purchase (iOS/Android/web).
Common mistakes
Deleting the app instead of cancelling
Many users delete the Fever app thinking billing stops; on iOS/Android you must cancel via the store subscriptions page.
Failure to cancel correctly can lead to continued charges and difficulty obtaining refunds from the app stores.
Missing deadlines and wrong contact channel
Missing the Monday-after-event change deadline reduces the chance of a refund under Fever’s typical policy.
Contacting the wrong channel (e.g. public reviews instead of the support form or app store subscriptions) can delay resolution.
Comparative recap
Quick comparison
| Criteria | Fever (Singapore) | Typical ticket platform |
|---|---|---|
| Subscription model | Pay-per-event; app is free to download | Varies; some platforms offer memberships or pay-per-event |
| Refund policy | Generally final sale; refunds for cancellations/postponements/major changes (request by Monday) | Some platforms offer more flexible refunds or guarantees depending on seller |
| How to cancel | Cancel subscriptions via App Store / Google Play; web/account issues via Fever support | Some services allow in-app or account portal cancellation; varies by provider |
| Rescheduling | May be allowed up to 48 hours before some events (event-dependent) | Often depends on ticket terms; some platforms allow easy transfers or exchanges |
After cancelling
Next steps
Keep copies of cancellation confirmations, subscription screenshots and any correspondence with Fever or the app store.
If you sought a refund, follow up promptly and keep records of any responses and timelines.
Helpful links
- Fever Terms of Use - for account, refund and contact rules.
- Fever - Singapore page - local event listings and contact options.
Address
Fever Singapore office
20 Collyer Quay, #09-01, Singapore 049319
Use this address for formal notices or postal correspondence where required.