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Find My Kids

Cancel FIND MY KIDS

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Singapore

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Termination letter drafted by a specialized lawyer
Sender
Find My Kids Cancel Subscription | Postclic
Find My Kids
1 Arch Makariou III Avenue, 1st Floor, Office 101
2324 Nicosia Cyprus
info@findmykids.org
Cancellation of Find My Kids contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Find My Kids service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Find My Kids
1 Arch Makariou III Avenue, 1st Floor, Office 101
2324 Nicosia , Cyprus
info@findmykids.org
REF/2025GRHS4

Important warning regarding service limitations

Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand Find My Kids. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Find My Kids: Easy Method

What is Find My Kids

Overview

Find My Kids is a parental-control app that lets parents locate children’s devices, view routes, and use features such as sound listening and notifications.

The app is available on mobile app stores and via the developer’s website for direct purchases.

Main uses

Typical uses include locating a lost phone, monitoring a child’s location history, and receiving arrival/departure alerts for set places.

Features and pricing vary by plan and platform (App Store, Google Play, or direct web purchase).

How to cancel Find My Kids

Cancel via Google Play (Android)

  • Open the Google Play Store app on your Android device.
  • Tap your profile icon → Payments & subscriptions → Subscriptions.
  • Find “Find My Kids” → tap it → tap Cancel subscription.
  • You keep access until the end of the paid period after cancellation.

Cancel via App Store (iOS)

  • Open the App Store app on your iPhone or iPad.
  • Tap your profile icon → Subscriptions → select Find My Kids.
  • Tap Cancel Subscription to stop App Store auto‑renewal.
  • Note: cancelling inside the app or on the website does not stop App Store renewals.

Cancel via website / direct purchase

  • If you bought through web.findmykids.org, contact Find My Kids support or the Cancellation Department to request cancellation.
  • Store‑managed subscriptions (App Store/Google Play) must still be cancelled via the respective store.
  • Keep any confirmation emails or support reference numbers you receive.

What happens when you cancel

Access after cancellation

If you cancel a subscription bought through an app store, access typically remains until the end of the paid billing period.

For direct web purchases, access and timing depend on the developer’s support response and any agreement you reach with them.

Auto-renewal and billing

App Store and Google Play subscriptions auto‑renew unless cancelled through the store settings.

Direct purchases are governed by the developer’s billing procedures and may require contacting support to stop renewals.

Will I get a refund?

Refunds for website purchases

Find My Kids’ website states a “Money‑Back Guarantee” yet also says “all purchases are final.”

Refunds for web purchases may be issued, typically within about 30 days, only for significant technical issues or no visible results after 14 days of following guidance.

Refunds for App Store / Google Play purchases

  • App‑store purchases follow Apple or Google Play refund policies.
  • Apple generally does not refund unused time; Google Play handles refunds case‑by‑case.
  • To request a store refund you must use the store’s refund request process, not the developer’s site.

Find My Kids plans and pricing

How pricing is listed

The table below lists pricing items recorded for Singapore from the App Store listing and related sources.

Not all plan durations or feature details are specified in the public listing.

Plan Price Period Features
Monthly access S$5.48 Monthly Full functionality via monthly subscription
Care Plus plan S$99.98 Unknown Not specified in App Store listing
Care S$5.48 Unknown Likely short‑term access similar to 'Monthly access'
Care S$45.98 Unknown Not specified
Care Plus S$9.98 Unknown Not specified
Care 50% OFF S$32.98 Unknown Discounted bundle or offer
Care Plus Special Offer S$6.98 Unknown Promotional price
Sound Around S$0.98 Unknown Sound listening feature
Sound Around S$6.98 Unknown Possibly extended access to Sound Around
Unlimited Sound Around S$29.98 Unknown Unlimited sound listening access

Your consumer rights in Singapore

Cooling-off period and digital subscriptions

There is no clear statutory 14‑day cooling‑off period in Singapore for digital app subscriptions like Find My Kids.

Digital subscription purchases are typically governed by the app stores’ own refund and cancellation policies.

When website policy applies

If you buy directly from the Find My Kids website, the developer’s refund policy and support process apply.

For web purchases, refunds are limited and typically considered only for technical failures or service non‑delivery after following recommendations.

Customer experiences

Positive reports

Some users report successful outcomes such as locating lost devices and accurate long‑term tracking for many years.

Positive reviews include examples of locating a device during outdoor activities and reliable route histories.

Negative reports

Common complaints include unexpected or recurring renewal charges and difficulty obtaining refunds after cancellation.

Other issues raised are tracking inaccuracies, delayed or incorrect locations, and unresponsive customer support.

Documentation checklist

What to gather before contacting support

  • Order receipt or purchase confirmation email (store or web).
  • Account email used with Find My Kids and subscription name.
  • Subscription ID or transaction ID from the store if available.

Supporting evidence

  • Screenshots of subscription listings in App Store/Google Play or web account page.
  • Payment statements showing the charge(s) you wish to dispute.
  • Any cancellation confirmations, chat transcripts, or support ticket numbers.

Common mistakes

Canceling in the wrong place

Users often cancel inside the app or website but forget to cancel the App Store or Google Play subscription.

This can lead to continued auto‑renewals and unexpected charges despite attempting cancellation.

Not saving proof of cancellation

Failing to keep confirmation emails or screenshots makes disputes harder if charges continue.

Some users have had to contact banks or card issuers when they could not prove they cancelled.

Comparative recap

Quick comparison overview

The table below summarizes cancellation, refund likelihood, and access after cancelling for each purchase route.

Use it to decide which path matches your situation and what to expect.

Purchase route How to cancel Refund likelihood Access after cancel
Google Play (Android) Cancel via Google Play Store → Subscriptions Google handles refunds case‑by‑case Access until end of paid period
App Store (iOS) Cancel via App Store → Subscriptions Apple generally does not refund unused time Access until end of paid period
Direct web purchase Contact Find My Kids support / Cancellation Department Limited; possible for technical failures or no results after 14 days Depends on agreement with support

After cancelling

Next steps to confirm cancellation

Save any cancellation confirmation you receive from the store or Find My Kids support.

Check your next card/bank statement to confirm renewed charges have stopped.

Helpful links and contacts

Address

Developer contact address

LETEM LTD - 1 Arch Makariou III Avenue, 1st Floor, Office 101, 2324, Nicosia, Cyprus.

Use official support channels or the website for specific support requests and cancellation confirmation.

FAQ

To cancel your Find My Kids subscription via Google Play, open the Google Play Store app, tap your profile icon, go to Payments & subscriptions, select Subscriptions, find 'Find My Kids', and tap Cancel subscription. Remember to keep proof of cancellation.

Yes, if you cancel your subscription through the app store, you will retain access until the end of the paid billing period. For direct web purchases, access may depend on your agreement with support.

Refunds for Find My Kids subscriptions depend on the purchase method. App Store generally does not refund unused time, while Google Play handles refunds case-by-case. For direct web purchases, refunds may be issued for significant technical issues within 30 days.

If you purchased your subscription directly from the Find My Kids website, you need to contact their support or Cancellation Department to request cancellation. Be sure to keep any confirmation emails as proof.

If you do not cancel your Find My Kids subscription before the renewal date, it will auto-renew, and you will be charged for the next billing period. Ensure to cancel through the appropriate store settings to avoid this.