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Cancellation service #1 in Singapore
Glassdoor is a job and career website that publishes company reviews, salary information, interview tips and job listings contributed by employees and job seekers.
The service helps users research employers and prepare for job searches; basic access for job seekers is generally free.
Glassdoor offers employer reviews, salary insights and interview questions to help candidates make informed choices about employers.
Employers may use paid employer branding or recruiting services; those business plans typically require contacting Glassdoor for details.
Step-by-step cancellation summaries are available from a third-party guide summarising the process.
See the guide: How to cancel Glassdoor (joinchargeback).
Cancelling a subscription stops future renewals. Your access to any paid features typically remains until the end of the current billing period.
If you cancel a subscription through an app store, the store manages the end date and renewals.
Cancelling a paid subscription does not automatically delete your Glassdoor account or posted content.
To remove personal data or delete an account you may need to use Glassdoor’s privacy request options or Help Center forms (no Singapore physical address is provided).
Glassdoor’s services are generally free; for any premium features the refund policy is not clearly defined and may not exist.
Many guides note that premium subscriptions can be cancelled at any time but do not promise refunds.
No public Singapore-specific SGD pricing for Glassdoor consumer access was found in available sources.
App listings show the Glassdoor app as free to download; business or premium plans typically require a quote or direct contact with Glassdoor.
Always check official Glassdoor pages or contact Glassdoor sales/support to confirm current plans and pricing.
Third-party summaries cannot substitute for official pricing information from Glassdoor.
Singapore’s Lemon Law and the Consumer Protection (Fair Trading) Act provide rights for defective goods, including repair, replacement or refund in certain cases within 6 months.
These laws apply mainly to goods; services and digital subscriptions are covered by general consumer protections but refunds are not automatically guaranteed for change of mind.
Glassdoor may be covered by general consumer protections where applicable, but no specific refund guarantee is stated by Glassdoor in the sources provided.
For disputes, keep records and consider contacting consumer advisory services if you believe your statutory rights have been breached.
Source summarising Singapore consumer protections: Singapore customer service summary.
Some users rate Glassdoor positively for an easy-to-use interface and valuable salary and employer information.
A summary source mentioned an overall positive rating and high recommendation percentage for the app experience.
Other users report issues with intrusive prompts, requests for personal data, and concerns about moderation practices such as removal of negative reviews.
Trustpilot contains multiple complaints about user experience and perceived unfair moderation. See: Glassdoor on Trustpilot.
One common error is attempting to cancel in the Glassdoor website when the subscription was purchased via Apple or Google Play.
If you purchased through an app store, cancellations must be processed through that store to stop renewals.
Failing to keep receipts or transaction IDs can make refund or dispute requests more difficult.
Also, delaying cancellation until after a renewal may forfeit eligibility for any refund depending on the store or provider policy.
The table below summarises the main cancellation routes and pricing visibility per platform.
| Platform | How to cancel | Period |
|---|---|---|
| Web (glassdoor.com) | Log in → Profile icon → Account Settings → Subscription tab → Cancel Subscription | No public pricing |
| Apple App Store | iOS Settings → tap name → Subscriptions → find Glassdoor subscription → Cancel | No public pricing |
| Google Play | Google Play Store → Profile icon → Payments & subscriptions → Subscriptions → Select Glassdoor → Cancel | No public pricing |
After cancellation you should receive confirmation and your access will typically continue until the end of the paid period.
If you do not receive confirmation, check your account subscription page or the app store subscription list.
Glassdoor does not publish a public physical address for Singapore in the sources provided.
There is no Singapore postal address available for account cancellation or refunds in the verified sources.
Support for account changes, data requests or deletions is handled via Glassdoor’s online support/Help Center or privacy request forms.
Because Help Center links were not included in the verified sources, contact Glassdoor through the account interface or the app store used for your subscription.
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Written by Charmaine Toh
Regulatory watch · 7 years experience
Legal analyst tracking eIDAS, GDPR and electronic delivery regulations for 7 years to make sure every Postclic template is compliant and admissible in court.