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Goandfind

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Singapore

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Termination letter drafted by a specialized lawyer
Sender
Goandfind Cancel Subscription | Postclic
Goandfind
info@goandfind.net
Cancellation of Goandfind contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Goandfind service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Goandfind
info@goandfind.net
REF/2025GRHS4

Important warning regarding service limitations

Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand Goandfind. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Goandfind: Easy Method

What is Goandfind

Service overview

Goandfind is a subscription service that connects users with a community of finders to help locate lost items or devices.

The service operates via a website and mobile apps and uses recurring billing for active subscriptions.

How it is typically used

Users can start with a short trial or one-off access and then may be moved to a recurring plan if not cancelled in time.

Interactions include posting items, receiving responses from finders, and managing the subscription through the website or app stores.

How to cancel Goandfind

Via official website (direct unsubscribe)

Goandfind provides an "Unsubscribe" link on their official website where you can enter your email to stop renewal and charges.

  • Visit the official site and find the "Unsubscribe" or similar link.
  • Enter the email address used for the subscription and follow the on-screen confirmation to stop renewals.
  • Keep any confirmation message or screenshot as proof of cancellation.

On iPhone (App Store subscription)

Cancel App Store subscriptions directly through your iPhone settings; this prevents future renewals managed by Apple.

  • Open Settings on your iPhone.
  • Tap your Apple ID > Subscriptions, select the Goandfind subscription, then tap "Cancel Subscription".
  • Save any cancellation confirmation or screenshot from Apple for records.

On Android (Google Play subscription)

Cancel Play Store subscriptions through the Google Play app to stop future charges billed via Google.

  • Open Google Play Store and tap your avatar.
  • Go to Payments & Subscriptions > Subscriptions, select Goandfind, and follow prompts to cancel.
  • Keep the cancellation confirmation email or screenshot from Google Play as evidence.

What happens when you cancel

Access and renewal

Cancelling prevents future automatic renewals but usually does not automatically refund past charges.

Access to paid features commonly continues until the end of the already-paid billing period.

Data and account

Your account and posted items may remain accessible depending on Goandfind's data retention policies.

Request account deletion or data removal directly if you want Goandfind to remove your personal information.

Will I get a refund?

Official policy and common outcomes

User reports indicate Goandfind often refuses refunds, citing that a 14‑day refund window has expired or contract terms apply.

Refunds appear to be uncommon based on reported customer experiences, especially after a trial-to-subscription transition.

Exceptions and disputing charges

  • If you believe you were misled or charged without consent, you may dispute the charge with your payment provider (bank, card issuer, Apple, or Google).
  • If there are signs of misleading disclosure or unfair trading practices, you can lodge a complaint with Singapore consumer bodies such as CASE or pursue a chargeback through your bank.
  • Keep all receipts, screenshots, and communication to support any refund or dispute claim.

Goandfind plans and pricing

Where to check current pricing

Always check Goandfind's official website for the latest pricing and plan details before subscribing.

Do not rely on third-party summaries for up-to-date fees; official listings are authoritative.

Reported pricing notes

Some public reports note a small paid trial followed by a recurring monthly fee in EUR, but pricing can change and should be verified on the official site.

Do not assume currency conversion or local pricing; confirm costs and billing frequency before accepting any trial offer.

Your consumer rights in Singapore

Cooling-off and legal context

Singapore's Consumer Protection (Fair Trading) Act protects against misleading practices, but digital subscriptions do not automatically have a universal cooling-off period.

Contract terms such as a 14‑day refund limit may be enforceable, but they cannot lawfully hide or misrepresent key terms.

How to escalate if you have a problem

  • Contact your payment provider to report unauthorized or disputed charges and request a chargeback if applicable.
  • Lodge a complaint with the Consumers Association of Singapore (CASE) if you suspect unfair trading or misleading conduct.
  • Retain documentation - receipts, screenshots of terms, and cancellation confirmations - to support your complaint.

Customer experiences

Summary of negative reports

Multiple reviewers report unexpected automatic charges (after a small trial), difficulty cancelling, and refusal to refund.

Trustpilot and other review platforms contain numerous complaints warning of unwanted subscriptions and poor support.

Balanced perspective

Not every subscriber will have the same outcome; some users cancel successfully via their app store or the website without dispute.

Outcomes often depend on timing, evidence of consent, and where the subscription was purchased (website vs app store).

Documentation checklist

Essential items to collect

  • Subscription receipt or order confirmation (email from Goandfind, Apple, or Google Play).
  • Screenshots of the trial offer, pricing disclosure, and terms at the time you subscribed.
  • Cancellation confirmation screenshot or email showing date and method used.

Supporting evidence for disputes

  • Bank or card statements showing the charge(s) in question.
  • Copies of any communication with Goandfind support (emails, in-app messages).
  • App store order ID or Google Play purchase token where applicable.

Common mistakes

Assuming an uninstall cancels the subscription

Uninstalling the app does not cancel a subscription. Platform subscriptions (Apple/Google) must be cancelled through the store settings.

Failing to cancel in the store before the trial ends is a frequent cause of unexpected charges.

Waiting too long to act or not keeping proof

Delaying cancellation after a trial ends often results in automatic renewal and billed amounts that providers may refuse to refund.

Not saving receipts, screenshots, or cancellation confirmations weakens your ability to dispute charges later.

Comparative recap

Quick comparison

Summary table

Method Period Refund likelihood Ease of cancellation
Official website (Unsubscribe link) Trial then monthly Low (user reports of denials) Easy - immediate stop reported
App Store (iOS) monthly Low (refunds commonly refused) Easy - cancel via Apple ID > Subscriptions
Google Play (Android) monthly Low (refunds commonly refused) Easy - cancel via Google Play > Subscriptions

After cancelling

What to do next

Save the cancellation confirmation and monitor your bank or card statements for future charges.

If you are charged after cancellation, contact the payment provider immediately to request reversal or a chargeback.

Useful links

Address

Company address

Listed contact address (from available records): 500 Yale Ave N, Seattle, Washington, 98109, US.

Use this address for reference when documenting correspondence or formal letters, but confirm current company contact details through official channels.

Local consumer help

In Singapore, contact your bank or card issuer first to dispute unauthorized charges.

You can also lodge a complaint with the Consumers Association of Singapore (CASE) if you believe you were misled or unfairly treated.

Similar cancellation services

FAQ

To cancel your Goandfind subscription via the official website, visit the site and find the 'Unsubscribe' link. Enter the email address used for your subscription and follow the on-screen prompts to confirm cancellation. Keep a screenshot or confirmation message as proof.

To cancel your Goandfind subscription on your iPhone, open Settings, tap your Apple ID, then go to Subscriptions. Select Goandfind and tap 'Cancel Subscription'. Remember to save any confirmation from Apple for your records.

When you cancel your Goandfind subscription, you will typically retain access to your account and posted items until the end of the current billing period. For data removal, you may need to request it directly from Goandfind.

Goandfind's refund policy is generally strict, with reports indicating that refunds are often denied after a trial period. If you believe you were charged incorrectly, you can dispute the charge with your payment provider.

While there are no specific timeframes mentioned for cancellation, it is advisable to cancel before the end of your billing cycle to avoid further charges. Check your contract or billing details for any specific notice periods.