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Cancel GOODNOVEL
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Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Goodnovel service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Goodnovel: Easy Method
What is Goodnovel
Service overview
Goodnovel is a digital reading platform offering original novels across genres, with a mix of free chapters and paid premium content. Readers can purchase coins or subscribe to access additional chapters.
Operator and jurisdiction
Goodnovel is operated by New Reading Technology Pte Ltd in Singapore and is governed by Singapore law and the service terms. Disputes may be subject to binding arbitration under SIAC rules.
How to cancel Goodnovel
Cancel via App Store (iOS)
- On iPhone, go to Settings → tap your name → Subscriptions → find Goodnovel → cancel.
- Note: Apple handles the cancellation and you typically retain access until the end of the billing cycle.
Cancel via Google Play (Android)
- Open Google Play Store → Profile → Payments & subscriptions → Subscriptions → select Goodnovel → cancel.
- Note: Google Play processes the cancellation and access usually continues until the billing cycle ends.
Cancel via Web (direct on Goodnovel)
- Log in at the official site → Account Settings → Subscription → cancel auto-renewal.
- Alternatively email contact@goodnovel.com to request cancellation or account deletion.
- Official help page: Goodnovel cancel instructions.
What happens when you cancel
Access and content
Cancelling typically stops automatic renewal but does not always remove already-purchased coins or chapters immediately.
Access to paid content often continues until the end of the current billing cycle when cancelled via app stores.
Account and data
Account data (reading progress, purchased coins) may remain unless you request account deletion. Contact support if you need data removed.
If you request account deletion, confirm the effect on purchased coins and reading history before proceeding.
Will I get a refund?
Goodnovel direct-purchase policy
Goodnovel’s terms state direct purchases from the site are generally non-refundable. No explicit 14-day cooling-off period is provided in the terms.
Check the official terms for the latest policy: Goodnovel Terms.
Platform-specific refund routes
Purchases made through Apple App Store or Google Play must follow Apple’s or Google Play’s refund procedures; Goodnovel does not process those refunds.
If you purchased via App Store or Google Play, request a refund through Apple or Google’s official channels.
Goodnovel plans and pricing
Where to check prices
Goodnovel’s pricing and subscription offers can change; always verify current prices on the official website or in the app store listing.
Do not rely on third-party summaries for price accuracy - use the site or in-app screens for exact rates and offers.
Variability and promotions
Promotions, trial offers, and subscription types may vary by region and platform. Confirm the duration and renewal terms before purchasing.
If unsure, take screenshots of the offer and terms at the time of purchase for reference.
Your consumer rights in Singapore
Applicable law and operator
Goodnovel is operated in Singapore and governed by Singapore law. Its registered office is in Singapore and disputes may be subject to SIAC arbitration per the terms.
Know that contractual terms in the user agreement may include mandatory arbitration clauses and governed-law provisions.
Practical consumer steps
- Keep receipts, screenshots, transaction IDs and any correspondence as evidence.
- For platform purchases, use Apple/Google dispute mechanisms; for direct purchases, contact Goodnovel support first.
Customer experiences
Positive reports
Some security assessments rate Goodnovel as a known/vetted site with low risk for phishing or malware.
Users do read and enjoy content on the platform; many titles are available in multiple genres.
Common complaints
Public reviews frequently mention concerns about high per-chapter costs, a subscription model that unlocks limited chapters rather than full novels, and missing purchased coins.
Other reported problems include difficulty obtaining refunds, unexpected recurring charges, account bans, and support response delays.
Documentation checklist
Essential purchase evidence
- Order or transaction ID from Goodnovel, Apple, or Google Play.
- Receipt or confirmation email showing date, amount, and purchase method.
Support and troubleshooting records
- Screenshots of subscription settings, billing entries, and in-app offers at time of purchase.
- Copies of all emails or messages exchanged with Goodnovel support, plus dates and times.
Common mistakes
Assuming cancellation is immediate
Many users expect instant termination but cancellations via app stores commonly keep access until the billing period ends.
Always check the subscription end date in your App Store or Google Play account after cancelling.
Not retaining evidence
Users sometimes fail to keep receipts or screenshots, making disputes harder to resolve.
Capture transaction IDs and offer screens at the time of purchase, and save any support correspondence.
Comparative recap
Quick platform comparison
| Platform | Cancellation method | Refund source | after cancel | Period |
|---|---|---|---|---|
| App Store (iOS) | Settings → Your name → Subscriptions → Goodnovel → cancel | Apple/App Store | Access typically until end of billing cycle | monthly / annual |
| Google Play (Android) | Play Store → Profile → Payments & subscriptions → Subscriptions → Goodnovel → cancel | Google Play | Access typically until end of billing cycle | monthly / annual |
| Web (Goodnovel direct) | goodnovel.com → Account Settings → Subscription → cancel; or email contact@goodnovel.com | Goodnovel (direct purchases generally non-refundable) | Auto-renewal stops; coins/access usually remain unless account deleted | monthly / annual |
After cancelling
What to do next
Verify your subscription status in the App Store, Google Play, or Goodnovel account page and keep a screenshot of the cancelled status.
Monitor bank or card statements for unexpected charges and act quickly if a renewal occurs after cancellation.
Helpful links and contacts
- Goodnovel cancel instructions: https://www.goodnovel.com/qa/cancel-subscription-webnovel-app
- Goodnovel terms: https://www.goodnovel.com/terms
- Third-party cancellation guide (reference): https://www.postclic.com/en-ng/letters/entertainment/cancel-goodnovel/
- Site safety scan summary: https://gridinsoft.com/online-virus-scanner/url/goodnovel-com
Address
Registered office
New Reading Technology Pte Ltd (Goodnovel) - 8 Burn Road #04-04 Trivex, Singapore 369977.
Privacy or correspondence
Use the above address for formal correspondence and retain proof of posting if sending documents by mail.