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Cancellation service #1 in Singapore
Greenpeace USA is an environmental advocacy organisation that campaigns on climate change, oceans, forests, and sustainable practices.
It solicits public support through one-time and recurring donations to fund campaigns and operations in the United States.
Greenpeace USA runs public campaigns, research, and direct actions to influence policy and corporate behaviour.
Supporters give via online forms, phone, door-to-door canvassing, PayPal, or credit card donations processed in USD.
Cancellation ends future recurring payments; it does not change past donations that have already been processed.
Greenpeace USA does not publish tiered membership benefits tied to cancellations; canceling stops future billing only.
Cancellations may take one or more billing cycles to fully process depending on payment processor timing.
If charges continue after a confirmed cancellation, gather documentation and contact your financial institution as a next step.
Greenpeace USA will honour refund requests for online or frontline donations made in error only if requested within 30 days of the donation.
There is no indication of a 14-day statutory cooling-off period; the policy specifies a 30-day window for error-related refunds.
See Greenpeace USA’s membership FAQ for policy details: Greenpeace USA membership FAQ.
Greenpeace USA accepts one-time and custom recurring donations in USD. There are no published fixed-tier membership prices.
Singapore donors must convert USD amounts to SGD using current exchange rates; no SGD pricing is published.
| Plan | Price | Period | Features |
|---|---|---|---|
| Custom monthly donation (Greenpeace USA) | approx. US$X → S$Y (depends on USD - SGD exchange rate) | Monthly | Support Greenpeace campaigns; flexible amount; tax-deductibility depends on entity chosen |
| One-time donation (Greenpeace USA/Fund) | US$X → S$Y (depends on exchange rate) | One-time | Support Greenpeace operations or fund; choose between tax-deductible or not |
Greenpeace USA is a U.S. entity and its published refund/cancellation policies are U.S.-facing; Singapore donors should follow the same cancellation steps.
If a recurring charge persists after cancellation, your local bank or card issuer can advise on dispute or chargeback processes under Singapore banking rules.
Public feedback collected online reports cases of recurring or unauthorised donations that continued after cancellation attempts.
Some donors describe slow or difficult customer service and challenges obtaining refunds when outside the stated 30-day error window.
Other donors successfully cancel by contacting Supporter Care and receive refunds when donations were clearly made in error within the 30-day window.
Following the documented cancellation steps and keeping records improves the chance of a smooth resolution.
Many donors expect an online cancellation portal; Greenpeace USA currently requires contacting Supporter Care, so assuming self-service can delay cancellation.
Failing to save emails, receipts, or call notes makes it harder to escalate disputes to your bank if charges continue.
Also, waiting beyond the 30-day refund window can limit your refund options for mistaken donations.
| Item | Cancellation method | Refund window | Period |
|---|---|---|---|
| Monthly donation | Contact Supporter Care (phone/email); cancel PayPal recurring payment if used; contact card issuer if needed | Refunds for mistakes only if requested within 30 days | Monthly |
| One-time donation | Contact Supporter Care (phone/email) to request refund if donation was made in error | Refunds for mistakes only if requested within 30 days | One-time |
Wait for written confirmation from Supporter Care and check your bank or PayPal statements for stopped charges over the next 1 - 2 billing cycles.
If charges continue, use your documentation to raise a dispute with your payment provider or card issuer.
Greenpeace Supporter Care
1300 Eye Street, NW, Suite 1100 East, Washington, DC 20005
Phone: 1-800-722-6995 (Monday - Friday, 9:30 AM - 5 PM EST)
Email: [email protected]
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Written by Eugene Chong
Digital-law graduate · 3 years experience
Graduate in digital law and passionate about secure written communication, I have been writing guides on certified mail and electronic registered delivery for 3 years.