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Cancel INNERLY
in 30 seconds only!
Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Innerly service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Innerly: Easy Method
What is Innerly
Overview
Innerly is a self-improvement app and subscription service focused on mental well-being through guided exercises, conversational AI, summaries and pattern recognition. It offers features like reflection prompts, tagging and device sync to help users track insights and progress.
Operator details
The service is provided by SoftPotential OÜ (trading as Innerly), an Estonian company. Feature details are listed on the official features page.
For feature reference see: Innerly - Features.
How to cancel Innerly
Cancel via the platform you subscribed on
- If you subscribed through Apple App Store, open Settings → your Apple ID → Subscriptions, find Innerly and cancel there.
- If you subscribed through Google Play (Android), open Google Play → Menu → Subscriptions and cancel the Innerly subscription.
- If you subscribed directly through Innerly (web), check the app account settings or the billing/subscriptions area to cancel.
Contact support and third-party guides
- If you cannot cancel in-app, contact Innerly support from the app or in-app help to request cancellation or account assistance.
- For a step-by-step cancellation guide and additional tips, see a third-party walk-through: How to cancel Innerly (Postclic).
What happens when you cancel
Access after cancellation
When you cancel a subscription, you normally retain access until the end of the already-paid billing period. Access usually ends when that period expires.
Renewal and billing
Billing stops after the current paid period; no further recurring charges should occur following a successful cancellation. Platform stores (Apple/Google) may still show the subscription until the period finishes.
Data and account retention
Cancelling does not always delete your account or data. If you want data removed, request deletion explicitly from Innerly support.
Will I get a refund?
General refund stance
Refunds are not guaranteed and depend on the purchase channel (App Store, Google Play or Innerly web) and the company’s policy. Most app-store purchases follow the store’s refund rules.
Exceptions and how to request
- If you believe you qualify for a refund (e.g., accidental renewal, billing error), first request it through the store where you purchased (Apple/Google).
- If the purchase was made directly with Innerly, contact Innerly support with your receipt and subscription details to request a refund.
Innerly plans and pricing
Pricing table
| Plan | Price | Period | Features |
|---|---|---|---|
| Premium (monthly USD) | US$9.99/mo | monthly | Conversational AI, Insight Summaries, Pattern Recognition, Tags & Organization, Reflection Prompts, Biometric Auth, device sync |
| Premium (annual USD) | US$34.99/yr (~US$2.92/mo) | annual | All Premium features, 1‑week trial included |
Local pricing note
There is no SGD‑denominated price publicly available. App stores will convert USD to SGD at the time of purchase, so your billed amount may differ from the USD listed above.
Your consumer rights in Singapore
Basic protections
Consumers in Singapore have protections against unfair practices and may seek help through local consumer authorities for unresolved disputes. Digital subscription refunds can be affected by platform terms.
Practical steps if you have a problem
- Keep receipts and subscription records as proof of purchase.
- Try contacting the merchant (Innerly) first; escalate to the platform (Apple/Google) if purchased through a store.
- If unresolved, you may seek advice from local consumer protection organizations in Singapore for next steps.
Customer experiences
Summary of feedback
User reviews mix praise for the app’s features and AI-guided reflections with occasional complaints about billing, cancellations, or support responsiveness.
Where to read reviews
To read user reviews and community feedback, see third-party review pages such as Trustpilot and other review aggregators.
Example review source: Innerly on Trustpilot.
Documentation checklist
Required items to cancel or dispute
- Order receipt or invoice showing the subscription charge and date.
- Account email/username used for the subscription.
- Subscription ID (from App Store/Google Play receipt or Innerly confirmation).
- Screenshot or confirmation of cancellation attempt (if applicable).
Optional but helpful items
- Correspondence with Innerly support (timestamps and content).
- Credit card or bank statement line showing the charge for cross-reference.
Common mistakes
Not cancelling in the right place
Many users assume cancelling the app deletes the subscription. Deleting the app does not stop recurring billing; you must cancel via the store or account where you subscribed.
Waiting until renewal day
Waiting until the last minute can result in accidental renewals. Cancel at least 24 hours before the renewal date and confirm the cancellation receipt or status.
Comparative recap
Quick comparison
| Plan | Price | Period | Best for |
|---|---|---|---|
| Premium (monthly USD) | US$9.99/mo | monthly | Users wanting short-term commitment or to try features month-to-month |
| Premium (annual USD) | US$34.99/yr (~US$2.92/mo) | annual | Users seeking cost savings and long-term access with a 1-week trial |
Takeaway
Monthly gives flexibility; annual gives lower effective monthly cost. Billing currency and exact SGD amount depend on the app store conversion at purchase time.
After cancelling
Check access and receipts
Confirm cancellation in the app store or your Innerly account and keep the confirmation or screenshot for your records.
Help and further reading
Use the official Innerly features page for service details: Innerly - Features.
For a practical cancellation walkthrough see: How to cancel Innerly (Postclic).
To read other users’ experiences, consult: Innerly reviews on Trustpilot.
Address
Company registration
Innerly is operated by SoftPotential OÜ, registry code 14565562.
Registered address
Kakumäe tee 226, 13516 Tallinn, Harju maakond, Estonia.