Postclic unlimited subscription: promo at SGD 1,36 for 48h with a mandatory first month at SGD 73,99, then SGD 73,99 per month without commitment
Cancel JIBJAB
in 30 seconds only!
Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Jibjab service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Jibjab: Easy Method
What is Jibjab
Service overview
JibJab is a digital greeting card and entertainment service that lets users create personalized eCards, GIFs, videos, and AI-enhanced photo packs.
The service uses a subscription model to unlock premium content such as Starring You® packs and a large library of animated items.
How subscriptions work
Subscriptions may be purchased directly on the JibJab website or via in-app purchases on iOS (App Store) and Android (Google Play).
Auto-renewal is enabled by default for paid memberships unless you disable it before the renewal date.
How to cancel Jibjab
Cancel via App Store (iOS)
- Open iPhone Settings → Subscriptions.
- Select JibJab from the list of subscriptions.
- Tap Cancel Subscription to stop auto‑renewal.
- Note: Cancelling via the App Store stops future renewals; refunds must be requested from Apple.
Cancel via Google Play (Android)
- Open the Google Play Store app → Menu → Subscriptions.
- Select JibJab → Cancel subscription and follow prompts.
- Note: JibJab cannot issue refunds for Google Play purchases; request refunds from Google Play.
Cancel direct web subscription
- Log in at your JibJab account on the website.
- Go to My Info → Membership → Edit Auto‑Renewal Subscription.
- Disable auto‑renewal to prevent future charges; you will retain access until the paid term ends.
What happens when you cancel
Access after cancellation
When you cancel, your access typically continues until the end of the current paid term.
Disabling auto‑renewal stops future billing but does not delete your JibJab account or created content.
Data and account status
Your profile, saved eCards, and account settings generally remain available unless you delete your account separately.
Deleting an account (if offered) may remove saved items and cannot always be undone; check account settings before proceeding.
Will I get a refund?
Refunds for direct web purchases
If you purchased membership directly on the JibJab website, JibJab may grant a refund if cancelled within 30 days of initial purchase or if renewed within the past 90 days.
Approved refunds are typically processed in about 3 business days.
Limits and exceptions
- Payments are non‑refundable for partially used periods and no prorated refunds are given as a general rule.
- Exceptions may be made at JibJab’s sole discretion and are not guaranteed.
- For App Store or Google Play purchases, you must request refunds from Apple or Google respectively; JibJab cannot issue those refunds.
Jibjab plans and pricing
Pricing summary
Below are the pricing entries available from verified data reflecting Singapore iOS App Store in‑app purchase tiers.
Multiple monthly entries likely reflect different promotional or regional tiers.
| Plan | Price | Period | Features |
|---|---|---|---|
| Monthly Recurring (tier 1) | S$10.48 | monthly | Access to premium Ecards, GIFs, videos, and Starring You® AI photo packs (1,500+ items) |
| Monthly Recurring (tier 2) | S$8.98 | monthly | Same content access as above with possible promotional or older pricing tier |
| Monthly Recurring (tier 3) | S$7.48 | monthly | Same content access, likely differentiated by billing regions or offers |
| All Access (presumably Monthly/Limited) | S$4.48 | - | May correspond to an introductory or limited-access pass |
| Yearly Recurring | S$53.98 | annual | Full premium access for one year; auto-renews annually unless turned off |
| All Access (possibly Annual/Promotional) | S$32.98 | - | Possibly a lower-cost annual or special offer tier |
Your consumer rights in Singapore
Legal protections
In Singapore, the Consumer Protection (Fair Trading) Act protects consumers from unfair practices and misleading claims.
If a seller’s subscription practices are found to be misleading or unfair, a refund or remedy may be required under local law.
Cooling-off and digital subscriptions
- There is no statutory 14‑day cooling‑off right for digital subscriptions unless the merchant voluntarily provides one.
- If you believe a practice is deceptive, you can seek advice from local consumer protection authorities or dispute the charge with your payment provider.
Customer experiences
Positive feedback
- Some SiteJabber reviewers report prompt and professional customer service, quick refunds, and easy cancellation handling.
- Several users mention fast support and smooth resolution when requesting cancellations or refunds.
Negative feedback
- TrustPilot entries include complaints about sudden price increases, perceived 'sneaky' subscription practices, and misleading charges.
- Common themes include unauthorized recurring charges after cancellation, difficulty cancelling, and technical issues with the app or downloads.
Documentation checklist
What to gather before contacting support
- Account email and username used for JibJab.
- Proof of purchase (receipt from Apple, Google Play, or JibJab website).
- Dates of purchase, renewal, and cancellation attempts.
Additional helpful items
- Screenshots of billing entries from your bank or app store receipt.
- Any correspondence with JibJab support or confirmation emails.
- Device details (iOS/Android version) if the issue relates to in‑app billing.
Common mistakes
Assuming cancellation equals refund
Many users assume cancelling auto‑renewal automatically triggers a refund; this is not the case for most subscriptions.
Refund eligibility depends on where the purchase was made and JibJab’s refund policy; check your purchase channel first.
Not checking the purchase channel
Requests sent to JibJab for App Store or Google Play purchases often cannot be processed because refunds must be handled by Apple or Google.
Always confirm whether you purchased via the App Store, Google Play, or directly on jibjab.com before requesting a refund.
Comparative recap
Quick comparison
| Aspect | Direct web purchase | App Store / Google Play purchase |
|---|---|---|
| How to cancel | Disable auto‑renewal in My Info → Membership on JibJab site | Cancel subscription via iPhone Settings or Google Play Store subscriptions |
| Refund responsibility | JibJab may refund within 30 days or for recent renewals (subject to review) | Refunds must be requested from Apple or Google; JibJab cannot issue them |
| Access after cancel | Access until end of paid term | Access until end of paid term |
| Dispute route | Contact JibJab support, provide receipts and details | Request refund via Apple/Google refund process and follow their guidance |
After cancelling
Next steps to monitor
Check your bank or card statements for any unexpected charges after cancellation and keep receipts for disputes.
If you see unauthorized renewals, contact your payment provider and the app store used for the purchase promptly.
Helpful links
Address
Headquarters
JibJab Bros. Studios
13428 Maxella Ave #363, Marina del Rey, CA 90292, United States
Contact note
For billing or refund questions, use the channel where the purchase was made (website, Apple, or Google Play) and provide the documentation checklist items above.
Keep records of all communications for faster resolution.