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Jobstreet

Cancel JOBSTREET

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To cancel Jobstreet,
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When do you want to cancel?
Singapore

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Termination letter drafted by a specialized lawyer
Sender
Jobstreet Cancel Application | Postclic
Jobstreet
1 Wallich Street #24‑03 Guoco Tower
078881 Singapore Singapore
ads-sg@jobstreet.com
Cancellation of Jobstreet contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Jobstreet service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Jobstreet
1 Wallich Street #24‑03 Guoco Tower
078881 Singapore , Singapore
ads-sg@jobstreet.com
REF/2025GRHS4

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In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Jobstreet: Easy Method

What is Jobstreet

Overview

JobStreet is an online job portal operating in Singapore that connects job seekers with employers and recruitment services.

It offers job listings, resume tools, application tracking and employer advertising options for recruiters and companies.

Services

For candidates the site supports creating profiles, saving jobs, uploading resumes and submitting applications.

For employers there are paid posting options, resume database access and ad budget plans for visibility.

How to cancel Jobstreet

Cancel from your account

  • Log in to your JobStreet account and go to Account Settings or Profile settings.
  • Find the account cancellation or delete account option and follow the on‑screen steps to confirm cancellation.
  • Keep a screenshot or confirmation message for your records after you complete the process.

Cancel by request / JobStreet Express

  • If you prefer, request cancellation by contacting JobStreet support or using the site’s contact channels to ask for account closure.
  • For JobStreet Express (lighter registration), cancellation may be submitted in writing as described in its terms of service.
  • Retain any written acknowledgement or reply from JobStreet as proof of your request.

What happens when you cancel

Access and renewals

After cancellation you will lose access to your account and services associated with that account.

Paid services, if any, will generally stop renewing once the account or subscription is ended, subject to the provider’s billing rules.

Data deletion and propagation

Jobseekers’ account information (profile, resumes, saved jobs, applications) is marked as deleted and may be removed from JobStreet databases.

Copies may still appear temporarily due to backup, propagation delays or third‑party caches; some remnants can persist outside JobStreet for a time.

Will I get a refund?

JobStreet candidate refund policy

JobStreet’s public Terms do not clearly state a candidate refund policy or a 14‑day cooling off right for candidate accounts or standard services.

If you paid for a service as a candidate, there is no explicit, published guarantee of refunds in JobStreet’s candidate terms.

Related exceptions and notes

  • Third‑party sites related to the same group (e.g., Jobstore) explicitly state paid fees are non‑refundable; that policy applies to those services, not automatically to JobStreet Singapore.
  • If you believe a refund is due, keep receipts and contact JobStreet support to request clarification or dispute resolution.

Jobstreet plans and pricing

Summary of common employer items

Below are pricing items reported for employer services and ad budgets. Use these as estimated guidance; confirm prices with JobStreet before purchase.

Notes about these figures

The table uses figures provided from market reporting; pricing and availability may change and should be verified with JobStreet.

Plan Price Period Features
Standard Job Posting S$99 - S$200 per post Per posting Standard job ad on JobStreet Singapore
Resume Database Access (basic) ≈S$500 for limited searches Package Access to candidate resume database
Occasional - Branded Ad Budget S$708.50 Ad Budget Plan Branded ad visibility
Occasional - Premium Ad Budget S$991.90 Ad Budget Plan Premium ad visibility
Regular - Branded Ad Budget S$1,962.00 Ad Budget Plan Branded ad visibility
Regular - Premium Ad Budget S$2,725.00 Ad Budget Plan Premium ad visibility
Frequent - Branded Ad Budget S$2,616.00 Ad Budget Plan Branded ad visibility
Frequent - Premium Ad Budget S$3,706.00 Ad Budget Plan Premium ad visibility

Your consumer rights in Singapore

Cancellation and data rights

As a candidate you may cancel your JobStreet account at any time; JobStreet implements account deletion but some data retention and propagation delays may occur.

Keep copies of cancellation confirmations and communications as evidence of your request and any agreed outcomes.

Refunds and statutory rights

JobStreet does not publish a general candidate refund policy or a 14‑day cooling off right for candidate services in its public terms.

If you have paid for services, check your purchase terms and statutory consumer protections in Singapore or seek advice if you believe you have consumer claims.

Customer experiences

Positive feedback

Many users report JobStreet is user‑friendly, offers good job recommendations and provides useful job details and support.

Employer reviews of JobStreet by SEEK cite strong workplace ratings including salary and work/life balance metrics.

Negative feedback

Some users report receiving unsolicited messages (e.g., WhatsApp) that appear spammy or scam‑like after registering, suggesting possible misuse of contact details.

Other common complaints include delays or lack of responses after applying for jobs and frustration with communication from employers.

Documentation checklist

Before you cancel

  • Save copies of your profile, resumes and a list of recent applications.
  • Download or screenshot any confirmation emails, invoices or receipts linked to paid services.
  • Record the date and method of your cancellation request.

After you cancel

  • Keep the cancellation confirmation and any support replies for at least several months.
  • Monitor your email and phone for unexpected contacts and report suspicious outreach.

Common mistakes

Assuming automatic refunds

Many users assume cancelling automatically triggers a refund; JobStreet’s public terms do not guarantee refunds for candidate accounts.

Always check payment terms and request written confirmation if you expect a refund.

Not securing personal data

Some users forget to remove sensitive documents or fail to monitor for post‑cancellation scam attempts.

Always keep local copies of important documents and report any suspicious messages claiming to be from JobStreet or recruiters.

Comparative recap

Quick comparison table

Item JobStreet Notes Period
Cancellation ease Account can be cancelled via settings or support Simple for candidates; keep confirmation Per account
Refunds No clear public refund policy for candidates Disputed cases require support contact -
Pricing transparency Employer pricing reported publicly via third‑party summaries Verify with JobStreet for exact fees Varies
Data handling Deleted accounts are marked and may be removed Propagation delays and third‑party caches may persist Subject to retention

Takeaway

JobStreet allows straightforward account cancellation, but it provides no explicit candidate refund guarantee in its public terms.

Keep documentation, verify employer pricing directly with JobStreet, and monitor for possible scam contacts after cancelling.

After cancelling

What to monitor

Watch your email, phone and messaging apps for unexpected recruiter messages or potential scams after cancellation.

If you receive suspicious outreach, do not share money or sensitive information and report it to the platform and local authorities if necessary.

Useful links

Address

Registered office

JOBSTREET.COM PTE LTD - Registered office address:

1 Wallich Street #24‑03, Guoco Tower, Singapore 078881

Contact notes

Use in‑site support channels or official contact pages for account requests and keep records of any correspondence.

If you need formal confirmation, ask JobStreet for written acknowledgement of account closure and any data removal actions.

FAQ

To cancel your Jobstreet account, log in and go to Account Settings. Find the cancellation option and follow the on-screen instructions. Keep a screenshot of the confirmation for your records.

Jobstreet does not have a clear public refund policy for candidates. If you believe a refund is due, keep your receipts and contact Jobstreet support for clarification.

Yes, you can request cancellation by contacting Jobstreet support via email or registered postal mail. Retain any written acknowledgment as proof of your request.

After cancellation, your account information will be marked as deleted and may be removed from Jobstreet databases, but some data may persist temporarily due to backup or caching.

Once you cancel your Jobstreet account, you will lose access to all services associated with that account, including job applications and saved resumes.