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Cancel LOCATEMATE
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I hereby notify you of my decision to terminate the contract relating to the Locatemate service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Locatemate: Easy Method
What is Locatemate
Service overview
Locatemate is a location-tracking service that helps users monitor friends, family, or assets through real-time GPS tracking and labels.
The service is subscription-based and is accessed via web and mobile apps; pricing and features are published on the official site.
Where to find official information
Official product and support information is available from the provider's site.
For company and product details, see the official site: locatemate.io.
How to cancel Locatemate
Cancel if purchased on the web
- Sign in at the Locatemate website account area.
- Go to Account Settings → Subscriptions and follow the cancel option.
- Cancellation takes effect at the end of the current billing cycle.
Cancel if purchased via app stores
- Apple App Store: cancel via iOS Settings → Subscriptions on your device.
- Google Play: cancel via the Google Play Store → Payments & subscriptions → Subscriptions.
- Follow the store prompts to confirm cancellation and keep copies of confirmation screens.
What happens when you cancel
Access after cancellation
When you cancel, your subscription remains active until the end of the current billing period.
You retain access to paid features only for the remainder of that billing cycle.
Billing and renewal
Automatic renewal stops after cancellation but the cancellation date is effective at period end.
Check your account or store subscription page to confirm the next billing date is cleared.
Data and account status
Specific data-retention policies are not detailed in the available sources.
If you need account or data removal, contact Locatemate support via the official site for options.
Will I get a refund?
General refund policy
No refunds are provided for unused time after cancellation; access continues only until the end of the billing period.
This is the policy reported in available cancellation guidance for Locatemate.
Exceptions and platform differences
No explicit exceptions or statutory refund rights for Locatemate subscriptions in Singapore were found in the sources reviewed.
If you purchased via Apple or Google, platform-specific refund processes may apply - check the store's support if you believe an exception applies.
Locatemate plans and pricing
Summary of published plans
The official published pricing lists a Free (Starter) tier and a Premium monthly tier stated in USD.
No SGD-specific pricing is published; the exchange rate at billing will determine SGD charge.
Price table
| Plan | Price | Period | Features |
|---|---|---|---|
| Free (Starter) | S$0.00 | Monthly | Email/Text privacy, Physical address privacy, Voice call privacy, Custom labels, Mobile app, Unlimited labels |
| Premium | US$5.00 | Monthly | Email/Text privacy, Physical address privacy, Voice call privacy, Custom labels, Mobile app, Unlimited labels |
Your consumer rights in Singapore
Cooling-off and returns
Singapore's Consumer Protection (Fair Trading) Act (CPFTA) provides cooling-off rights in certain circumstances, but digital subscriptions are often excluded.
No explicit 14-day cooling-off right for Locatemate digital subscriptions in Singapore was identified in the available sources.
Statutory refund rights
There is no evidence of a statutory right to refunds or returns for Locatemate subscriptions in Singapore based on the reviewed information.
If you believe you have been misled or charged incorrectly, consider contacting the vendor first and keep records of all correspondence.
Customer experiences
Locatemate-specific reviews
No user reviews specifically for Locatemate in Singapore were found on Trustpilot or ProductReview Singapore in the sources examined.
That absence of local reviews means direct local-user feedback is limited in the available records.
Wider trust and review context
General online discussion highlights skepticism about some review platforms; community threads raise concerns about fake or manipulated reviews.
When relying on reviews, weigh verified purchaser details and cross-check multiple sources where possible.
Documentation checklist
What to collect before cancelling
- Account email and username used for Locatemate.
- Proof of purchase or subscription receipt.
- Transaction IDs, billing dates, and payment method details.
What to keep after cancelling
- Confirmation of cancellation (screenshots or emails).
- Copies of any correspondence with support or the app store.
- Bank or card statement entries showing charges for reference.
Common mistakes
Deleting the app instead of cancelling
Users often uninstall the mobile app but neglect to cancel the subscription in the app store or account settings.
Uninstalling does not stop billing; always confirm cancellation in the store or account subscription area.
Canceling in the wrong place
Another frequent mistake is attempting to cancel on the web when the subscription was purchased through Apple or Google, or vice versa.
Confirm the original purchase channel and cancel through that channel to ensure billing stops.
Comparative recap
Quick plan comparison
The table below summarizes plans and core differences based on published pricing and features.
Use this to confirm which tier you are on before cancelling.
| Plan | Price | Period | Key features |
|---|---|---|---|
| Free (Starter) | S$0.00 | Monthly | Basic privacy features, custom labels, mobile app, unlimited labels |
| Premium | US$5.00 | Monthly | Same feature set billed as premium access; paid tier removes limits or enables premium controls |
After cancelling
Confirm cancellation and monitor billing
Save cancellation confirmations and monitor your card or bank statement for future charges.
If you see unexpected charges, contact your payment provider and the platform you used to subscribe.
Where to get help
For account actions and official support, visit the Locatemate website: locatemate.io.
For step-by-step cancellation guidance, the joinchargeback page summarises options: How to cancel Locatemate.
Address
Company address
Locatemate (company contact listed): 500 Yale Ave N, Seattle, Washington, 98109 US.
Use the official site for the latest contact details and support channels: locatemate.io.