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Cancel LYSN
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I hereby notify you of my decision to terminate the contract relating to the Lysn service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Lysn: Easy Method
What is Lysn
Overview
Lysn (also marketed as Bubble) is a subscription-based messaging service that lets fans receive messages from K-pop artists, often formatted as short voice or text “bubbles.”
How it works
Users subscribe to an artist’s channel and receive periodic messages; subscriptions renew automatically unless cancelled through the platform used to purchase.
How to cancel Lysn
Cancel on Apple App Store (iOS)
- Open Settings on your iPhone or iPad.
- Tap your name at the top, then tap Subscriptions.
- Locate the Lysn (Bubble) subscription and tap Cancel Subscription.
- Note: Subscription is managed by Apple; the Lysn app does not provide in-app cancellation.
Cancel on Google Play Store (Android)
- Open the Google Play app on your Android device.
- Tap your profile icon, then Payments & subscriptions → Subscriptions.
- Select the Lysn subscription and tap Cancel subscription.
- Note: Cancellation is handled by Google; Lysn does not provide an in-app cancel control for Play purchases.
Cancel on the Web (Lysn website)
- Sign into your Lysn account on the web and go to account, subscription or billing settings.
- Withdraw or cancel the subscription option if available in your account settings.
- If cancellation controls are not visible, contact Lysn support and refer to the Service Terms for withdrawal procedures.
What happens when you cancel
Access after cancellation
Your access typically continues until the end of the paid billing period unless the provider states otherwise.
For platform-managed subscriptions (Apple/Google), access generally remains until the current subscription period expires.
Renewal and billing
Cancellation stops future automatic renewals; you will not be charged again after the current paid period ends if cancellation was completed correctly.
Verify your subscription status in your Apple ID, Google Play account, or Lysn web account to confirm cancellation.
Data and account
Cancelling a subscription does not necessarily delete your Lysn account or message history; account deletion is a separate process where available.
Check account settings or contact support if you want permanent data removal or account closure instructions.
Will I get a refund?
Refunds for web cancellations
If you cancel via the web and qualify under Lysn’s Service Terms, refunds are processed to the original payment method within three business days.
After Lysn processes the refund, bank or payment processors may take an additional 1 - 10 business days to complete the transfer.
Refunds for App Store / Google Play purchases
- Refunds for purchases made through Apple or Google follow the platform’s refund policies.
- Lysn does not guarantee refunds beyond what Apple or Google provide for platform-managed purchases.
- Timing and eligibility vary by platform and payment method.
General eligibility and exceptions
- Refunds may be considered for unused subscription time, billing errors, or documented service disruptions.
- Specifics are handled case-by-case; review your account settings and contact support to request a refund.
Lysn plans and pricing
Current plan
Below is the verified price for the monthly Bubble subscription as presented in available pricing data.
Pricing note
Price shown reflects conversion to Singapore dollars and may vary with exchange rates or regional pricing.
| Plan | Price | = period | Features |
|---|---|---|---|
| Lysn/Bubble Monthly Subscription | S$3.94 | monthly | Monthly subscription to receive artist ‘bubble’ messages |
Your consumer rights in Singapore
Cooling-off and statutory rights
There is no general 14-day cooling-off right that automatically applies to digital subscriptions in Singapore; Lysn’s terms do not promise such a statutory cooling-off period.
Web withdrawal and refund timeline
- Per Lysn Service Terms, web cancellation refunds should be processed within three business days where eligible.
- After processing, bank/payment clearing times may add 1 - 10 business days before funds appear.
Platform purchases and service quality
- Purchases via Apple or Google follow those platforms’ consumer and refund policies.
- Users can request refunds for issues like billing errors, service disruptions, or unused time, but outcomes are handled case-by-case.
Customer experiences
Positive feedback
- Many users enjoy receiving personalized messages and consider the format a charming way to connect with idols.
- The core artist-to-fan messaging feature is praised by fans who value close interaction.
Negative feedback
- Common complaints include toxic community interactions and reported failures in enforcing guidelines.
- Technical issues are frequently mentioned: app crashes, slow performance, poor notifications, message duplication, and delivery delays.
- Other concerns: limited message length for paid users and mixed ratings across platforms.
Documentation checklist
What to prepare before contacting support
- Account email or username used with Lysn.
- Purchase receipt or order confirmation (screenshot or email).
- Subscription ID or transaction ID if available.
Additional helpful items
- Proof of purchase method (Apple ID/Google Play account screenshots if purchased via app stores).
- Dates of purchase and cancellation attempt(s).
- Screenshots of subscription status, error messages, or billing entries.
Common mistakes
Assuming uninstall = cancel
Uninstalling the Lysn app does not cancel a subscription. The subscription remains active and will continue to renew if not cancelled through Apple, Google, or the web account.
Trying to cancel in the wrong place
Purchases made through Apple or Google must be cancelled through that platform. Attempting to cancel only inside the Lysn app will often have no effect for platform-managed subscriptions.
Expecting immediate refunds
Even when a refund is approved, processing and bank clearing can take several business days. Expect a delay after Lysn or the platform issues a refund.
Comparative recap
Quick comparison
The table below compares the main purchase channels and what to expect when cancelling or seeking refunds.
| Purchase channel | How to cancel | Refund handling | Typical timeline |
|---|---|---|---|
| Apple App Store (iOS) | Cancel via iPhone Settings → Your name → Subscriptions | Refunds follow Apple policy; Lysn does not control platform refunds | Varies by Apple and payment method |
| Google Play Store (Android) | Cancel via Google Play app → Profile → Payments & subscriptions → Subscriptions | Refunds follow Google policy; Lysn does not control platform refunds | Varies by Google and payment method |
| Web (Lysn website) | Sign in to Lysn account → account/subscription/billing settings or contact support | Refunds processed by Lysn to original method if eligible | Lysn processes within 3 business days, then 1 - 10 days for bank processing |
After cancelling
Verify cancellation
Check your Apple ID subscriptions, Google Play subscriptions, or Lysn web account to confirm that the subscription status shows cancelled.
Save confirmation screenshots or emails for your records in case there is any future billing dispute.
Contacting support
If you need further help, contact Lysn support through the app or the web account support channel and provide your documentation checklist items.
If you purchased through Apple or Google, you may also request refunds or transaction help directly from those platforms according to their procedures.
Address
Corporate headquarters
Dear U Co., Ltd. (operator of Lysn/Bubble).
37 Hakdong‑ro 25‑gil, Gangnam‑gu, Seoul, 06041, South Korea
Notes about correspondence
If you plan to send physical correspondence, include account details and proof of purchase to help support locate your subscription record.
Allow time for international mail and local office processing when using postal contact methods.