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Maxbeauty

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Singapore

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Termination letter drafted by a specialized lawyer
Sender
Maxbeauty Cancel Subscription | Postclic
Maxbeauty
support@themaxbeauty.com
Cancellation of Maxbeauty contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Maxbeauty service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Maxbeauty
support@themaxbeauty.com
REF/2025GRHS4

Important warning regarding service limitations

Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand Maxbeauty. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Maxbeauty: Easy Method

What is Maxbeauty

Service overview

Maxbeauty is a subscription-based beauty service that curates skincare, makeup and accessory recommendations and programs.

Memberships deliver ongoing digital content and curated product selections according to the plan you choose.

How subscriptions work

Plans bill on a recurring schedule (monthly, three‑monthly, six‑monthly) and continue until you cancel.

Billing is handled through Maxbeauty’s subscription system; plan details and prices are set on their website and checkout.

How to cancel Maxbeauty

Web / Website cancellation

  • Email support at support@themaxbeauty.com from the email address registered to your Maxbeauty account.
  • Use the subject line "Unsubscribe" or "Cancel my MaxBeauty subscription" and request confirmation in your message.
  • Cancellation is confirmed when you receive a reply email from Maxbeauty confirming the stop of future renewals.
  • See the official unsubscribe instructions: Unsubscribe flow.

App / Mobile and timing

  • There is no separate in‑app cancellation interface described; use the same email support process for app store purchases.
  • Initiate cancellation at least 24 hours before your next renewal to avoid being charged for the next period.
  • Refer to Maxbeauty’s terms for subscription rules: Terms of Use.

What happens when you cancel

Access to services

Your access typically continues until the end of the paid billing period after cancellation.

Maxbeauty does not generally provide prorated refunds for unused days in the period.

Renewal and data

Automatic renewal stops for future billing cycles once cancellation is confirmed by Maxbeauty support.

Account data and purchase records may be retained per Maxbeauty’s terms; request data questions via support.

Will I get a refund?

Standard refund policy

Subscription fees are generally non‑refundable and non‑exchangeable if you cancel mid‑period; no prorated refunds are promised.

This is Maxbeauty’s standard position for web and app subscriptions unless an exception applies.

Exceptions and special cases

  • Money‑back guarantee: if offered at checkout, you may be eligible for a refund within 30 days when you have used the service for at least 14 consecutive days and can provide proof (e.g., screenshots). See Money‑Back Policy.
  • Regional rights: EU/EEA and certain US state rules (e.g., limited cancellation/refund windows) are referenced in Maxbeauty’s terms and may allow partial refunds in narrow circumstances.
  • For Singapore consumers, rights depend on local law and whether the service delivered matches the marketing; see the consumer rights section below.

Maxbeauty plans and pricing

Plan list

Prices on the site are listed in USD; the table below shows approximate SGD conversions as provided.

Actual SGD charged depends on payment method, store region settings, and any applicable taxes or rounding.

Pricing table

Plan Price (approx.) Period Features
Monthly (28-day) approx. S$26.99 monthly Standard subscription as per website
Three-month (84-day) approx. S$135 3-month Subscription as per terms
Six-month (168-day) approx. S$215 6-month Subscription as per terms

Your consumer rights in Singapore

Law and disclosure

Under Singapore’s Consumer Protection (Fair Trading) Act (CPFTA), businesses must not mislead consumers and must clearly describe digital services.

Automatic renewal must be clearly disclosed; failure to do so can be challenged under the CPFTA.

Remedies and actions

  • You may claim full or partial refunds if the service is not as described, not delivered, or marketing was misleading.
  • Cooling‑off rules for unsolicited services generally apply (typically 7 days), but online subscriptions require explicit disclosures to limit or remove such rights.
  • If you believe you were misled, keep documentation and consider contacting consumer protection authorities or seeking a chargeback through your card issuer.

Customer experiences

Positive reports

Many customers praise fast and friendly customer service, reporting cancellations and refunds resolved within minutes or hours.

Users appreciate personalised assistance and quick replies when support handles mistakes or accidental signups.

Negative reports

Complaints include unexpected automatic charges, difficulty cancelling through apps, and feelings of misleading marketing about physical vs digital products.

Some users report refused or partial refunds and cases where charges continued after they thought they had cancelled.

Documentation checklist

What to include when you contact support

  • Your registered account email address (send the email from this address).
  • Order or subscription details: date of purchase, plan name, transaction ID if available.
  • Clear statement requesting cancellation and asking for confirmation of no further renewals.
  • Proof for refund claims: screenshots, evidence of 14 consecutive days of use (if invoking money‑back guarantee), and any marketing screenshots if you allege misleading advertising.

Additional evidence to prepare

  • Bank or card statement entries showing the charge(s).
  • Copies of communications with Maxbeauty support and their replies.
  • Relevant sections of Maxbeauty’s terms or money‑back policy (links below) if you rely on those promises.

Common mistakes

Wrong email or account

People often send cancellation requests from an email address not registered to the Maxbeauty account, which delays processing.

Always send the cancellation email from the exact address linked to the subscription.

Assuming app-store cancellation works

Some users assume cancelling through the App Store or Play Store is sufficient; Maxbeauty’s documentation directs customers to email support instead.

Also, missing the 24‑hour cutoff before renewal is a common reason customers are charged for another period.

Comparative recap

Key points at a glance

The table below compares cancellation method, refund likelihood, and recommended action for Maxbeauty subscriptions.

Use this as a quick reference before contacting support or your payment provider.

Quick comparison table

Topic Maxbeauty Period
Cancellation method Email support@themaxbeauty.com from your registered email; await confirmation reply. -
Refund policy Generally non‑refundable mid‑period; exceptions for money‑back guarantee and some regional rules. -
Timing to avoid next charge Cancel at least 24 hours before renewal to prevent the next billing. monthly (for monthly plans)
Evidence to provide Order details, screenshots of use, bank statement entries, and communication logs. -

After cancelling

What to expect next

Wait for a confirmation email from Maxbeauty that future renewals are stopped; keep that message for your records.

If you continue to be billed after confirmation, contact Maxbeauty support again and consider your payment provider’s dispute options.

Useful links

Address

Company location

Maxbeauty (or related operating entity) lists a US address in available records; your contract and support interactions remain the primary points of contact.

Listed address: 500 Yale Ave N, Seattle, Washington, 98109 US.

Contact reminder

For cancellations and refund requests, contact support at support@themaxbeauty.com from your registered email and retain all confirmation replies.

Use the official links above for policy references and steps before escalating to your payment provider or consumer authorities.

FAQ

To cancel your Maxbeauty subscription, email support@themaxbeauty.com from your registered email with the subject line 'Cancel my MaxBeauty subscription' and request confirmation. Keep a copy of your email for proof.

You need to cancel your Maxbeauty subscription at least 24 hours before your next renewal date to avoid being charged for the next billing cycle. Check your account for the exact renewal date.

Generally, Maxbeauty does not offer refunds for mid-period cancellations. However, if you qualify for a money-back guarantee, you may be eligible for a refund within 30 days if you meet specific conditions.

After you cancel your Maxbeauty subscription, your access to services will continue until the end of the current billing period. No prorated refunds are provided for unused days.

Yes, exceptions may apply for the money-back guarantee or specific regional laws. Check Maxbeauty's terms for details on eligibility for refunds in your area.