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Cancel MEETUP
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Cancellation service #1 in Singapore
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I hereby notify you of my decision to terminate the contract relating to the Meetup service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Meetup: Simple Process
What is Meetup
Overview
Meetup is an online platform that helps people create, find, and join groups based on shared interests for in-person or virtual events.
It offers free participation features for members and paid subscriptions for organizers with extra tools and visibility.
Who uses it
Users include community organisers, hobby groups, professional networks, and attendees seeking local events in Singapore and worldwide.
Organiser subscriptions (Meetup for Organizers) are sold through the web and mobile app stores and provide additional group-management features.
How to cancel Meetup
Cancel on the web (meetup.com)
- Log into your Meetup account.
- Go to Settings > Subscriptions/Billing.
- Select the subscription you want to cancel and choose cancel.
- Your access remains until the end of the current billing period.
Cancel via mobile stores
- Apple App Store: Manage subscriptions through your Apple ID or App Store settings.
- Google Play: Open the Meetup app or Google Play > Subscriptions > choose Meetup > tap "Cancel subscription."
- Meetup cannot cancel or refund App Store or Google Play purchases; use the respective store controls.
What happens when you cancel
Access after cancellation
For web subscriptions, access continues until the end of your current billing cycle.
For App Store and Google Play purchases, the store determines how long access continues after you cancel.
Renewals and billing
Automatic renewals stop after cancellation on the channel where you cancelled; double-check your subscription status.
If you cancel via one channel but purchased via another (e.g., App Store), the purchase remains active until that store processes cancellation.
Data and organizer controls
Cancelling a subscription does not automatically delete your Meetup account or group data; your organizer privileges may change when the paid plan ends.
If you are an organiser, confirm group ownership and backup any important information before the paid period ends.
Will I get a refund?
Organizer / Meetup+ subscriptions (web)
Refund eligibility depends on plan type and timing.
- Weekly and monthly plans: refund requests must be made within 20 days from plan start.
- Yearly plans: refund requests must be made within 60 days from plan start.
- No refunds for downgrades; they take effect at the end of the current period.
Member dues and event fees
Refunds for member dues or event fees depend on event conditions and group policy.
- Possible refund conditions: group closure within specific timeframes, event cancellation/rescheduling, or user removal (account in good standing).
- Start by contacting the organiser via "Contact organizer for refund"; if unresolved, escalate to Meetup Trust & Safety.
- Refund processing may be via Stripe or PayPal depending on how payment was collected.
App Store, Google Play, and region-specific rights
App Store purchases must be refunded through Apple; Meetup cannot directly issue refunds for those purchases.
Google Play refunds are managed by Google Play. Users in EU/UK have a statutory 14-day cooling-off right - email policy@meetup.com to request refunds under that right.
Meetup plans and pricing
Pricing summary
The following are published Singapore prices for Meetup for Organizers plans from the iOS App Store.
Actual charged amounts may vary slightly due to store fees or taxes.
| Plan | Price (SGD) | Period | Features |
|---|---|---|---|
| Standard (1-month) | S$39.98 | Monthly | Basic organizer access, create up to 3 groups, unlimited events and attendees |
| Standard (6-month) | S$149.98 | 6 Months | Same as above, discounted semi-annual rate |
| Standard (12-month) | S$249.98 | Annual | Same as above, further discounted annual rate |
| Pro (1-month) | S$49.98 | Monthly | Full Pro access: unlimited groups, advanced communications, branding, sponsorship, promotions |
| Pro (6-month) | S$249.98 | 6 Months | Pro access, semi-annual rate |
| Pro (12-month) | S$699.98 | Annual | Pro access, annual rate |
Your consumer rights in Singapore
Legal context
Singapore does not have a specific 14-day cooling-off rule for digital subscriptions like the EU/UK statutory right.
Consumer protection relies on fair trading principles and contract fairness expectations under Singapore law.
Practical recommendations
- Keep records of subscription start dates, cancellation attempts, and payment receipts.
- If charged after cancellation, contact your bank or card issuer and provide evidence and a timeline.
- Use Meetup Help Center and escalate to Trust & Safety for disputes involving hidden UX issues or unfair removal as organiser.
- For App Store purchases, request refunds from Apple with proof of your cancellation attempt.
Customer experiences
Common complaints
Many users report difficulty unsubscribing, unclear cancellation flows, and issues with free trial renewals.
Reviews note aggressive marketing, confusing UX, and unexpected or unexplained charges after attempted cancellations.
Local observations (Singapore)
Some Singapore users report poorly organised groups with inconsistent attendance and variable event quality.
Reports also mention exclusionary group dynamics at in-person events affecting some attendees.
See community feedback on Trustpilot: Trustpilot - Meetup.
Documentation checklist
Before you contact support
- Account email and username associated with the subscription.
- Subscription start date and billing receipts.
- Date and method of cancellation attempt (screenshots recommended).
- Event or group details if requesting a member/event refund.
If escalating a dispute
- Copy of communication with the organiser (for member/event fees).
- Evidence of charges after cancellation (bank statement or card transaction ID).
- Reference numbers from support interactions, if any.
Common mistakes
Canceling in the wrong place
Many users attempt to cancel on meetup.com while their subscription was purchased through Apple or Google Play.
Always check which store processed your payment and cancel through that store to stop renewals.
Assuming immediate loss or immediate refund
Some organisers expect instant loss of privileges on trial cancellation and assume automatic refunds; web cancellations normally keep access until period end.
Refunds are subject to strict windows and conditions; do not assume a refund unless it meets the published policy.
Poor record-keeping
Failing to save receipts, cancellation confirmations, or screenshots makes disputes harder to resolve with banks or platform support.
Document every step so you can escalate effectively if necessary.
Comparative recap
Quick comparison
| Channel | How to cancel | Refund handled by | Access after cancel |
|---|---|---|---|
| Web (meetup.com) | Account Settings > Subscriptions/Billing > select subscription > cancel | Meetup, subject to refund windows | Access until end of billing period |
| Apple App Store | Manage via Apple account subscriptions or App Store settings | Apple Media Services | Determined by Apple/store rules |
| Google Play | Open Meetup app or Google Play > Subscriptions > choose subscription > Cancel subscription | Google Play | Determined by Google Play rules |
After cancelling
Steps to confirm
- Check your account Settings > Subscriptions/Billing for cancellation confirmation.
- Save any confirmation emails or screenshots of the cancelled subscription page.
- Monitor your card or bank statement for any unexpected charges in the next billing cycle.
Where to get help
For platform reviews and user experiences, see Trustpilot: Trustpilot - Meetup.
For organizer app information in Singapore, see the App Store listing: Meetup for Organizers (App Store).
Address
Singapore address on record
21 BUKIT BATOK CRESCENT #11-80, WCEGA TOWER, Singapore 658065.
Notes about local entities
There are Singapore-registered companies with Meetup in their name; however, cancellation and refund policies are governed by the platform and the store where you bought the subscription.
For legal or formal disputes, use your payment provider and keep the documentation checklist ready.