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Multiplier

Cancel MULTIPLIER

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To cancel Multiplier,
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Singapore

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Termination letter drafted by a specialized lawyer
Sender
How to Cancel Multiplier Account | Postclic
Multiplier
20A Tanjong Pagar Road
088443 Singapore Singapore
sales@multipli.com.sg
Cancellation of Multiplier contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Multiplier service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Multiplier
20A Tanjong Pagar Road
088443 Singapore , Singapore
sales@multipli.com.sg
REF/2025GRHS4

Important warning regarding service limitations

Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand Multiplier. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Multiplier: Easy Method

What is Multiplier

Overview

Multiplier is a global employment platform that helps companies hire, pay, and manage remote employees and contractors across multiple countries.

It handles payroll, benefits administration, local compliance and HR support to simplify international employment.

Core services

Services include Employer of Record (EOR) solutions, contractor management, multi‑country payroll, and benefits administration.

Pricing and billing are transparent and offered in multiple currencies including SGD and USD.

How to cancel Multiplier

Cancel via web (recommended)

  • Send an email to billing@multiplier.io requesting cancellation if you signed up via the web.
  • Include your account name, account email, and any invoice or subscription reference number in the email.

Cancel via app stores (if applicable)

  • If you subscribed through Google Play or the App Store, manage cancellations and refund requests through that store’s subscription UI.
  • Note: Multiplier’s web policy does not explicitly document App Store or Google Play procedures; store refund rules may differ.

What happens when you cancel

Access and service continuity

If you cancel after the initial 30‑day window, your payments are non‑refundable but you retain access until the end of the current billing cycle.

Cancellation during the billing cycle does not automatically prorate future charges.

Account and data handling

Your account data and records typically remain accessible according to Multiplier’s standard terms; export important records before you lose access.

Contact billing@multiplier.io to confirm any data retention or export options for your specific account.

Will I get a refund?

30‑day money‑back guarantee (web signups)

For web signups, Multiplier allows cancellation within the first 30 days to request a full refund, subject to conditions.

Refunds within this window are issued minus a 4.5% non‑refundable transaction fee.

After 30 days and app store exceptions

  • Payments made after the 30‑day period are non‑refundable; no prorated refunds are provided.
  • If you subscribed via Google Play, very short automatic refund windows (e.g., ~15 minutes) may apply; after that, refunds depend on the store’s or developer’s discretion.

Multiplier plans and pricing

Available plans (summary)

Below are the base monthly service prices for core plans offered by Multiplier.

Statutory employer obligations (CPF, SDL, etc.) are managed by Multiplier and are charged in addition to these fees.

Plan Price Period Features
Employer of Record (full‑time employee) S$400.00 per employee Monthly Instant employment contracts, multi‑country payroll, benefits and insurance administration, expense & leave management, local HR/legal support, multi‑currency payments
Contractor S$40.00 per contractor Monthly Instant contracts, worker classification, multi‑currency & crypto payments, benefits & insurance administration, HR/legal support

Your consumer rights in Singapore

Statutory cancellation rights

Multiplier’s policy does not reference a statutory 14‑day right of withdrawal for purchases; their published guarantee is a 30‑day refund window for new web customers.

For purchases via Google Play or the App Store, platform rules may provide short refund windows that differ from Multiplier’s web policy.

Practical implications

  • If you are in Singapore and need a refund, follow Multiplier’s 30‑day process for web signups and retain records of your request.
  • If you used an app store, check the store’s refund policy and timelines as they may override or supplement the developer’s policy.

Customer experiences

Positive feedback

Users report responsive and helpful customer support, especially during onboarding and ongoing queries.

Reviewers commend predictable pricing, an intuitive interface, reliable payroll, and ease of navigating workflows.

Negative feedback and caveats

Some review platforms have criticisms about review moderation and credibility, which may affect the apparent balance of public reviews.

Always assess multiple sources and verify support responsiveness directly with Multiplier for your use case.

Documentation checklist

What to prepare before contacting billing

  • Account name and account email used for the subscription.
  • Invoice numbers, subscription or contract reference, and billing date.
  • Payment method details (last 4 digits of card) to help match transactions.

Optional supporting information

  • Reason for cancellation and any screenshots of billing or subscription pages.
  • Any correspondence with support related to the issue you experienced.

Common mistakes

Expecting a prorated refund

A frequent mistake is assuming cancellation after 30 days will yield a prorated refund. Multiplier’s policy states payments after 30 days are non‑refundable.

Always check billing cycle dates to understand how long you will retain access after cancelling.

Using the wrong channel for refunds

Another mistake is contacting App Store support when you subscribed via the web, or vice versa.

Use billing@multiplier.io for web subscriptions and the relevant store UI for store subscriptions to avoid delays.

Comparative recap

At‑a‑glance comparison

The table below summarizes key differences between the main plans and the refund rules to help you decide before cancelling.

Plan Price Period Refund policy (web signups)
Employer of Record (full‑time employee) S$400.00 per employee Monthly Full refund if cancelled within 30 days minus 4.5% transaction fee; otherwise non‑refundable
Contractor S$40.00 per contractor Monthly Full refund if cancelled within 30 days minus 4.5% transaction fee; otherwise non‑refundable

After cancelling

What to expect immediately after cancellation

If you cancel within 30 days and request a refund, Multiplier will process refunds to the original card within 7 - 14 business days, net of a 4.5% transaction fee.

If you cancel after 30 days, your service continues until the end of the billing cycle with no prorated refund.

Where to get help

  • Contact billing: billing@multiplier.io for cancellations and refund requests (web signups).
  • If you used Google Play or the App Store, use the store’s subscription and refund interfaces for those purchases.

Address

Registered office

20A Tanjong Pagar Road, Singapore 088443.

Use this address for postal correspondence or registered office queries.

Alternate corporate address

An alternate corporate address is listed at Asia Square Tower 1 for some operations and corporate activities.

Confirm which address applies to your account or legal notices when contacting support.

FAQ

To cancel your Multiplier account, send an email to billing@multiplier.io with your account name, email, and any invoice reference number. Alternatively, you can cancel via registered mail.

Yes, if you cancel within the first 30 days, you can request a full refund minus a 4.5% transaction fee. Ensure you follow the cancellation process outlined.

Your account data remains accessible according to Multiplier's terms, but it's advisable to export important records before losing access. You may contact billing@multiplier.io for specific data handling options.

If you subscribed via Google Play or the App Store, you must manage your cancellation through those platforms' subscription interfaces. Check their policies for specific procedures.

If you cancel after 30 days, your payments are non-refundable, and you will retain access until the end of your current billing cycle. Cancellation does not automatically prorate future charges.