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I hereby notify you of my decision to terminate the contract relating to the Nextory service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Nextory: Easy Method
What is Nextory
Service overview
Nextory is a subscription-based service that offers access to a large library of e-books and audiobooks for reading and listening across devices.
The service provides personalised recommendations and listening features such as sleep timers and bookmarks.
Availability and access
Nextory operates internationally from its headquarters in Sweden and is accessible via web browsers and mobile apps.
Subscription management depends on whether you signed up via the website, Apple App Store or Google Play Store.
How to cancel Nextory
Cancel via the Nextory website (Web)
- Log in to Nextory on the website and go to "My Pages".
- Find your subscription or account settings and select the option to cancel.
- Once cancelled, access continues until the end of your current billing cycle.
Cancel via Apple App Store or Google Play
- Apple (App Store): Open your Apple subscription settings and cancel the Nextory subscription there; the Nextory app cannot cancel App Store subscriptions.
- Google Play (Android): Open Google Play Store → Profile → Payments & subscriptions → Subscriptions → Nextory → Cancel subscription.
- If you subscribed through Apple or Google, you must use those platforms to stop recurring billing.
What happens when you cancel
Access after cancellation
If you cancel on the web, you keep access until the end of the current billing period.
For App Store / Google Play subscriptions, access typically remains until the paid period expires after cancellation.
Account status and renewals
Cancelling stops future renewals; it does not necessarily delete your account or history.
To remove personal data or close the account entirely, contact Nextory support or follow account settings (check official channels).
Will I get a refund?
14-day withdrawal right
Nextory states a 14‑day right of withdrawal after registration or purchase for digital subscriptions.
However, this withdrawal right is void if you begin using the service (for example, start listening or reading).
Refund conditions and platforms
- Refunds are generally only issued for unauthorized charges or documented technical issues, not for change of mind or unused time.
- If you subscribed via Apple or Google Play, refund requests for in‑app subscriptions must be made through Apple or Google; Nextory cannot process those directly.
Nextory plans and pricing
Where to check pricing
Pricing and available plans vary by country and sign-up channel.
Do not rely on third-party sources for exact rates; always check Nextory’s official site or the App Store / Google Play listing for current prices.
Notes about regional pricing
No verified SGD price listing is provided here; euro-based prices exist for other regions but may not apply to Singapore.
If you need exact costs, view the subscription page where you registered the service.
Your consumer rights in Singapore
Cooling-off and withdrawal
Singapore consumer protection commonly provides a 14‑day cooling‑off period for online digital subscriptions under relevant regulations.
This means you may be able to cancel within 14 days, but starting to use the service can void that right.
Refunds and dispute options
- Refunds are expected for unauthorized charges or clear technical faults; retain evidence for disputes.
- If subscribed via App Store or Google Play, you may need to request refunds via those platforms, and local consumer rules may still apply.
Customer experiences
Positive feedback
Many users praise Nextory’s wide audiobook catalogue, user-friendly app features like sleep mode, and perceived value for families.
Positive reviews mention a good browsing experience and access to new releases.
Negative feedback
Some users report difficulties cancelling, unexpected charges after cancellation, or unclear trial conversions to paid subscriptions.
Complaints include slow or missing customer service responses and occasional usability issues such as missing chapter delineation.
Documentation checklist
Before you contact support
- Account email and username used to subscribe.
- Order or subscription confirmation (email receipt or App Store / Google Play receipt).
- Date you started any free trial and date/time of cancellation attempt.
Evidence to collect for disputes
- Screenshots of subscription settings showing cancellation or active charge entries.
- Bank or card statements showing the charge(s) in question.
- Any correspondence with Nextory, Apple, Google Play, or your bank.
Common mistakes
Assuming the app cancels all subscriptions
Many users try to cancel inside the Nextory app without realising App Store or Google Play subscriptions must be cancelled through those platforms.
Always check which channel handled billing before attempting to cancel.
Not saving confirmation and missing billing cut-off
Failing to save a cancellation confirmation or screenshot can make disputes harder to resolve.
Also verify the billing cycle end date - cancelling does not always trigger an immediate refund and access often remains until the period ends.
Comparative recap
Quick comparison
| Platform | Where to cancel | Refund route | Access after cancel |
|---|---|---|---|
| Web (Nextory website) | My Pages on the website | Contact Nextory support; refunds only for unauthorized charges/technical issues | Access until end of current billing cycle |
| Apple (App Store) | Apple subscription settings (App Store) | Request refund via Apple; Nextory cannot process App Store refunds | Access until paid period expires |
| Google Play (Android) | Google Play Store → Profile → Payments & subscriptions → Subscriptions → Nextory → Cancel subscription | Request refund via Google Play; Nextory cannot process Google Play refunds | Access until paid period expires |
After cancelling
What to do next
Save any confirmation emails or screenshots showing cancellation and the billing-end date.
Monitor your bank or card statements for any unexpected charges and prepare documentation if needed.
Useful links and contacts
For an independent overview of Nextory and related services you can review third‑party writeups:
Nextory & Nubico overview (Todo eReaders)
Address
Head office
Nextory AB
Norrtullsgatan 6, 113 29 Stockholm, Sweden
Notes on contacting the company
If you need account closure or data deletion beyond cancelling a subscription, contact Nextory support and keep records of your request.
If you subscribed through Apple or Google Play, begin your refund or account queries via the platform where you purchased the subscription.