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Cancellation service #1 in Singapore
Noggin is an educational streaming service for preschool children, offering videos, games and interactive content designed to support early learning.
The service features familiar characters, parental controls and offline viewing in supported plans.
Noggin is aimed at families with young children who want ad-free, child-friendly educational content and interactive learning features.
Plans support single-user and family use with simultaneous streams depending on the bundle.
If you subscribed directly on noggin.com you can cancel in your account settings on the website.
If you subscribed through Apple or Google, you must cancel through that platform’s subscription settings.
When you cancel, access continues until the end of your current billing period.
No immediate service removal occurs; you can use Noggin until the paid period expires.
Cancelling stops future automatic renewals but does not automatically delete your account or saved preferences.
If you wish to delete your account or data, follow account settings or contact support via the Noggin site.
Noggin’s Terms of Use state that subscription fees, taxes and transaction fees are non‑refundable.
Even if you cancel mid‑period, Noggin does not provide partial refunds as a standard rule. See the terms: Noggin Terms of Use.
Below are the USD‑based plans and the features listed in available public information.
Actual SGD prices may vary by region or app store conversion rates.
| Plan | Price | Period | Features |
|---|---|---|---|
| Individual Monthly | US$7.99 (approx. S$10.80) | monthly | Full content library access, offline viewing, parental controls |
| Individual Annual | US$79.99/year (approx. S$108/year or S$9.00/month) | annual | Same as monthly, plus lower effective monthly cost |
| Family Bundle | US$15.99/month (approx. S$21.60) | monthly | Up to four simultaneous streams; includes all individual features |
These are USD rates converted approximately to SGD; Singapore App Store or Google Play prices may differ.
Check your purchase receipt or the app store listing for exact local charges.
Under Singapore’s Consumer Protection (Fair Trading) Act (CPFTA), sellers must not misrepresent products or services.
However, for digital content sold with clear upfront pricing and explicit no‑refund terms, statutory cooling‑off rights are generally not available.
Reported positives include an ad‑free, child‑friendly design and educational content with personalization and parental controls.
Many users cite value for preschool learning and daily customer support availability in some accounts.
Some users report app stability problems such as freezing, unresponsive touch controls and malfunctioning games.
There are also complaints about difficulties obtaining refunds or stopping charges after attempting cancellation.
Example: attempting to cancel in the Noggin app when the subscription was purchased through the App Store.
This can leave the subscription active because platform purchases must be cancelled through the platform account.
Example: assuming a mid‑period cancellation will produce a prorated refund; Noggin’s terms state fees are non‑refundable.
Always check the specific refund policy for your purchase channel (Noggin site vs App Store/Google Play).
This table compares key plan attributes, cancellation route and refund stance to help you decide quickly.
| Plan | Price | Period | Cancellation method | Refund policy |
|---|---|---|---|---|
| Individual Monthly | US$7.99 (approx. S$10.80) | monthly | Cancel via noggin.com or app store where purchased | Non‑refundable (standard) |
| Individual Annual | US$79.99/year (approx. S$108) | annual | Cancel via noggin.com or app store where purchased | Non‑refundable (standard) |
| Family Bundle | US$15.99/month (approx. S$21.60) | monthly | Cancel via noggin.com or app store where purchased | Non‑refundable (standard) |
Keep an eye on your bank or card statement for any unexpected charges after cancellation.
If you see charges after the billing period ends, gather receipts and screenshots for escalation.
Refer to the Noggin terms for cancellation and refund rules: Noggin Terms of Use.
For broader terms and service details used by Noggin/Nick: Nick/Noggin Terms of Use.
Registered or local contact address for Noggin in Singapore is not provided in publicly available sources supplied here.
If you need a mailing address or formal contact details, use the official site and terms pages above for next steps or support links.
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Written by Charmaine Toh
Regulatory watch · 7 years experience
Legal analyst tracking eIDAS, GDPR and electronic delivery regulations for 7 years to make sure every Postclic template is compliant and admissible in court.