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I hereby notify you of my decision to terminate the contract relating to the Plaud service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Plaud: Easy Method
What is Plaud
Overview
Plaud is an AI-powered platform and wearable device ecosystem that records audio, performs real-time transcription, and creates summaries for meetings, lectures and conversations.
The service combines hardware note-takers and subscription plans that add transcription minutes, AI summarization and cloud features for ongoing use.
Main features
Key features include real-time transcription, speaker labels, summaries, and cloud sync across devices for easy access to notes.
Hardware options (wearables and recorders) pair with subscription tiers that provide monthly or annual transcription quotas and unlimited plans.
How to cancel Plaud
Cancel on iOS (App Store)
- Open the App Store on your iPhone or iPad.
- Tap your account icon, choose Subscriptions, select Plaud, then tap Cancel.
- Access continues until the end of the current billing period; Apple handles refunds for App Store purchases.
Cancel on Android (Google Play) and Web
- Android: Open Google Play → Profile → Payments & subscriptions → Subscriptions → select Plaud → Cancel.
- Web / Stripe: Log in to the Plaud billing or Stripe billing page, go to My Subscriptions or Billing, then cancel the subscription.
- If you purchased and activated a membership on the official website, cancellation via the app will redirect you to the website controls.
What happens when you cancel
Access after cancellation
After cancellation you typically retain access until the end of your current paid billing period.
Automatic renewals stop; you will not be billed again unless you re-subscribe.
Data and account retention
Your recordings, transcripts and account data may remain available according to Plaud’s account and data policies.
To remove data or deactivate your account fully, contact Plaud support via the channels you used to sign up.
Will I get a refund?
Refund policy summary
Digital services bought via the official website, Google Play, or Stripe are refundable within 30 days if unused or unactivated.
Plaud processes approved refunds within 5 - 10 business days once the request is accepted.
Important exceptions
- App Store purchases: refunds are handled solely by Apple; Plaud cannot process Apple refunds.
- No refunds once a purchased activation code from the official website has been redeemed.
- Refunds are not allowed if the service has been activated/used, the request is after 30 days, or the item was bought from unauthorized channels.
Plaud plans and pricing
Pricing table
| Plan | Price | Period | Features |
|---|---|---|---|
| Plaud Note AI Voice Recorder (e.g., Starlight, other colors) | S$199.00 | One-time purchase | AI voice recorder with 64 GB storage, real-time transcription, noise reduction, cloud sync |
| Plaud NotePin standalone | S$229.00 | One-time purchase | Wearable AI voice recorder, dual MEMS microphones, 64 GB, summarization, speaker labeling |
| Plaud NotePin Bundle | S$259.00 | One-time purchase | NotePin with accessories (necklace/clip bundle) |
| Plaud Note Pro (device) | S$259.00 | One-time purchase | Advanced AI note-taker, “Press to highlight”, 50 h recording, real-time human-AI alignment |
| Plaud Intelligence Pro Plan - Monthly | S$24.98 | Monthly | 1,200 transcription minutes/month, AI summarization, multi-language, speaker labels, templates |
| Plaud Intelligence Unlimited Plan - Monthly | S$39.98 | Monthly | Unlimited transcription minutes, full features |
| Plaud Intelligence Pro Plan - Annual | S$136.98 | Annual | 1,200 transcription minutes/month equivalent, cost-saving annual billing |
| Plaud Intelligence Unlimited Plan - Annual | S$349.98 | Annual | Unlimited transcription minutes, full features, best value |
Notes on pricing
Hardware prices reflect typical Singapore retail listings; subscription prices are the SGD amounts shown on Plaud’s Singapore site.
The Starter Plan (300 min/month) is free with device activation in many cases; check the product page for current offers.
Your consumer rights in Singapore
Cooling-off and returns
Singapore consumers commonly have a statutory 14-day cooling-off for distance sales of goods and services in some contexts.
Plaud’s published policy offers a more generous 30-day return/refund period for physical products and unused digital services, which extends beyond the minimum.
Channel-specific responsibilities
- Apple App Store purchases are subject to Apple’s refund process; Plaud cannot override Apple decisions.
- Purchases via Plaud’s website or Stripe are handled by Plaud support according to its published policy.
Customer experiences
Positive feedback
Many users praise Plaud Note Pro and similar hardware as sleek, lightweight and highly effective for meetings and lectures.
Customers frequently compliment the AI transcription accuracy and speed, along with responsive customer service in many cases.
Common complaints
Some users report billing problems such as duplicate charges or difficulties canceling and requesting refunds.
Other reports mention delayed or inconsistent support responses, syncing issues, and concerns about subscription cost.
Documentation checklist
What to prepare before you cancel
- Order receipt or invoice (from the Plaud website or retailer).
- Subscription confirmation email or App Store/Google Play purchase record.
- Device serial number or activation code if relevant.
- Proof the service was unused/unactivated for 30-day refund requests.
How to submit refund or return requests
- For website/Stripe or Google Play purchases, include order details and reason when contacting Plaud support.
- For App Store purchases, request refunds through Apple’s refund process (handled by Apple).
Common mistakes
Not checking purchase channel
One common error is assuming Plaud can process App Store refunds - Apple controls those refunds, so Plaud cannot directly refund Apple purchases.
Always verify whether you purchased via Apple, Google Play, or Plaud’s website before requesting a refund.
Missing documentation or late requests
Requests submitted after the 30-day window or without proof of non-activation are often denied.
Keep receipts, activation codes and timestamps to support your refund or return claim.
Comparative recap
At-a-glance comparison
| Purchase channel | How to cancel | Refund handled by | Typical refund window |
|---|---|---|---|
| Apple App Store | Cancel via App Store → Subscriptions | Apple | Depends on Apple policy |
| Google Play | Cancel via Google Play → Subscriptions | Plaud (refunds on request) | Up to 30 days if unused; processed in 5 - 10 business days |
| Plaid website / Stripe | Cancel via Plaud billing/Stripe page or account settings | Plaud | Up to 30 days if unused; processed in 5 - 10 business days |
Key takeaways
Refund responsibility depends on where you purchased: Apple for App Store, Plaud for website/Stripe and Google Play (refunds by request).
Unused, unactivated digital services and physical products returned in original condition are eligible within Plaud’s 30-day policy.
After cancelling
Next steps
Keep confirmation of the cancellation and any final billing receipts for your records.
Check your account to confirm access end date and to export or back up any transcripts you need.
Helpful links
Address
Operational location
Plaud’s Singapore operational address (as used publicly) is:
51 Bras Basah Road, #01-21 Lazada One, Singapore 189554
Notes
Company registration details and official mailing addresses may differ; for legal or billing matters check your order confirmation or contact support via the channels used at purchase.