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Cancel PLINK
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Cancellation service #1 in Singapore
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I hereby notify you of my decision to terminate the contract relating to the Plink service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Plink: Easy Method
What is Plink
Overview
Plink is a platform that rewards users for activities such as gameplay, surveys and shopping, allowing points to be redeemed for gift cards and other rewards.
The service exists in consumer and merchant forms, and consumer participation is typically free while some in-app products (for apps such as PLinkVPN) are paid subscriptions.
How Plink is offered
Plink is available via mobile apps and through merchant/partner programs; billing and cancellation rules depend on how you enrolled (app store vs Plink program vs merchant subscription).
This guide focuses on cancellation, refunds and next steps for users in Singapore.
How to cancel Plink
Cancel on Android (Google Play)
- Open the Google Play Store app on your Android device.
- Tap the Menu, then Subscriptions.
- Select the PLINK subscription and choose Cancel subscription.
- No fee is charged for cancellation per Plink Help Center guidance.
Cancel on iOS (App Store)
- Open Settings on your iPhone or iPad and tap your Apple ID.
- Tap Subscriptions, find the PLINK subscription and select Cancel Subscription.
- No fee is charged for cancellation per Plink Help Center guidance.
Cancel via Plink program (web/Facebook-linked card program)
- Email info@plink.ai with your full name, postal address, phone number and account email.
- Plink processes cancellations within up to 7 business days; there is no obligation or fee.
Merchant subscriptions (Plink.ai merchant terms)
- Merchants must email connect@plink.ai to cancel merchant subscriptions.
- To receive a full refund, cancel within three business days of enrollment (excluding Sundays and holidays).
- After the three-business-day window, no prorated refunds are available for merchant subscriptions.
What happens when you cancel
Access and service
Once you cancel a paid subscription, access typically continues until the end of the current paid period as determined by the app store or the subscription terms.
For free consumer participation there is usually no change in entitlement other than stopping future billings where applicable.
Billing and renewal
Subscriptions billed through Google Play or the App Store stop future automatic renewals when you cancel via the store.
Merchant enrollments follow Plink.ai merchant terms and may have different billing handling and refund windows.
Account data and points
Cancelling a subscription does not automatically delete your Plink account or earned points unless you request account removal separately.
Contact Plink via info@plink.ai if you want data removal or account closure and include relevant account details.
Will I get a refund?
General consumer refunds
- Plink does not state a statutory 14-day cooling-off or an automatic refund for digital goods in its consumer policy.
- Consumers generally pay nothing to join Plink’s consumer program, so refunds are typically not applicable.
- If you purchased via the App Store or Google Play, any refund requests must be made through those stores under their policies and any applicable statutory rights.
Merchant refunds and exceptions
- For merchant subscriptions, Plink.ai provides a full refund if you cancel within three business days of enrollment (excluding Sundays and holidays).
- After that three-day window, no prorated or partial refunds are available for merchant subscriptions.
Plink plans and pricing
In-app pricing (App Store Singapore)
The following prices were found for the PLinkVPN app on the Apple App Store (Singapore region).
Pricing table
| Plan | Price (SGD) | Period | Features |
|---|---|---|---|
| PLink monthly plan | S$9.98 | Monthly | In-app purchase for PLinkVPN |
| PLink season plan | S$29.98 | Season (unspecified duration) | In-app purchase for PLinkVPN |
| PLink half-yearly plan | S$49.98 | Half-yearly | In-app purchase for PLinkVPN |
| PLink yearly plan | S$89.98 | Yearly | In-app purchase for PLinkVPN |
Your consumer rights in Singapore
Cooling-off and statutory rights
Plink’s published material does not offer an explicit 14-day cooling-off period or automatic refunds for digital goods.
Your statutory consumer rights (if any) will depend on Singapore law and the laws governing the platform you used to purchase.
App store purchases and remedies
- If you bought a subscription through Google Play or the App Store, you must use their refund processes and policies.
- For merchant subscriptions, Plink.ai’s three-business-day refund window applies as the stated merchant remedy.
Customer experiences
Positive feedback
- Some users report Plink is easy to use and self-explanatory, with helpful customer support (GetApp Singapore review: 5.0/5 based on 3 reviews).
- Users praised Plink as a useful resource for small businesses in implementation and results.
Negative feedback
- Some users report unexpected continuing charges after they believed they unsubscribed, including being billed after app deletion.
- Common complaints include unexpected recurring charges and confusion over multiple in-app SKUs leading to accidental purchases.
Documentation checklist
For email cancellation
- Include full name, postal address, phone number and the account email when emailing info@plink.ai.
- Add any account identifiers, enrollment date and a clear cancellation request statement.
For store refund or dispute
- Collect proof of purchase (App Store/Google Play receipt), transaction dates and screenshots of subscription status.
- When contacting the store, reference the relevant transaction ID and explain the cancellation timing or billing issue.
Common mistakes
Assuming deleting the app cancels the subscription
Deleting the Plink app does not cancel subscriptions billed through Google Play or the App Store.
You must cancel the subscription directly in the app store to stop recurring charges.
Confusing multiple SKUs and timing
Users sometimes accidentally purchase weekly/monthly/seasonal SKUs because an in-app subscription screen blocks app use.
Also, missing the three-business-day merchant window can forfeit any full-refund entitlement for merchant enrollments.
Comparative recap
Quick comparison
The table below summarizes cancellation routes, refund likelihood and key notes to help you choose the right action quickly.
Key takeaways
| Method | How to cancel | Refund possibility | Notes |
|---|---|---|---|
| Google Play (Android) | Play Store → Menu → Subscriptions → select PLINK → Cancel | Ask Google Play for refunds under their policy; Plink states no cancellation fee | Cancel in Play Store to stop future billing |
| App Store (iOS) | Settings → Apple ID → Subscriptions → find PLINK → Cancel | Request refunds via Apple; Plink states no cancellation fee | Cancel in Subscriptions to stop renewals |
| Plink program (web/Facebook-linked) | Email info@plink.ai with name, address, phone and account email | No fee; cancellation processed within up to 7 business days | Plink processes directly; include required personal details |
| Merchant subscription | Email connect@plink.ai to cancel | Full refund if cancelled within 3 business days; otherwise no prorated refund | Three-business-day window excludes Sundays and holidays |
After cancelling
Next steps
After you cancel, check your App Store or Google Play subscription list to confirm cancellation and retain receipts for records.
Monitor your bank or card statements for any further charges and contact your store or card issuer if unexpected charges continue.
Support contacts and links
Plink email contacts: info@plink.ai (consumer program) and connect@plink.ai (merchant cancellations).
Plink (PLinkVPN) listing on the App Store: Plink on the App Store (SG).
Address
Company address
Production Link Pte Ltd (Plink) - 48 Toh Guan Road East, #09-131 Enterprise Hub, Singapore 608586.
Mailing for correspondence
For cancellation or account questions, email info@plink.ai or connect@plink.ai as appropriate; physical mail may be slower and the company processes cancellations via email and app stores.