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Saddlebox

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Singapore

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Termination letter drafted by a specialized lawyer
Sender
Saddlebox Cancel Subscription | Postclic
Saddlebox
info@saddlebox.es
Cancellation of Saddlebox contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Saddlebox service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Saddlebox
info@saddlebox.es
REF/2025GRHS4

Important warning regarding service limitations

Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand Saddlebox. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Saddlebox: Easy Method

What is Saddlebox

Service overview

SaddleBox is a subscription service for horse owners that delivers a curated box of equine care products and treats on a regular schedule.

Boxes typically include grooming supplies, supplements, treats and small tack items designed for riders and horse care enthusiasts.

Subscription model

SaddleBox offers recurring monthly subscriptions and a one-time gift box option sold in USD and advertised with U.S. shipping options.

Plans and pricing are presented in USD; international shipping or local availability for Singapore is not confirmed in the sourced material.

How to cancel Saddlebox

Primary cancellation method

  • Contact customer service (via email or phone) to request cancellation.
  • SaddleBox allows cancellation at any time; the cancellation will take effect at the end of the current paid term.

Practical steps to cancel

  • Locate your order confirmation or account details for your subscription information before contacting support.
  • When you contact customer service, state your request clearly: provide your name, order/subscription number, and the email used for the account.
  • Ask for written confirmation (email) that the subscription will be cancelled and note the effective date (end of current paid term).
  • If you cannot find contact details on the SaddleBox site, check your order email or the merchant pages linked in reviews and guides for guidance.

What happens when you cancel

Billing and access

Cancellation takes effect at the end of your current paid term, so you should retain access to that term’s box or benefits until the period expires.

Recurring billing should stop after the current term ends; already billed amounts are generally not automatically refunded unless otherwise arranged.

Account and data

Request confirmation from customer service about what happens to your account and any stored payment information after cancellation.

Keep copies of communications and cancellation confirmations for your records in case of later disputes or unauthorized charges.

Will I get a refund?

Official policy from available sources

SaddleBox does not appear to advertise a formal, standard refund or exchange policy in the sourced material.

Refunds are reported to be handled on a case-by-case basis via customer service, rather than via a published uniform policy.

Practical exceptions and tips

  • If you believe an unauthorized or duplicate charge occurred, contact customer service immediately and preserve transaction records.
  • Because refunds are discretionary, request written confirmation of any refund agreement and timelines.
  • Subscriber reports indicate some disputes over refunds have been denied; document all communications and consider card dispute channels if needed.

Saddlebox plans and pricing

Pricing summary

All pricing below is sourced from the provided data and shown in USD. No Singapore-specific pricing or confirmed international shipping rates were found.

Convert USD to SGD yourself or contact SaddleBox support to confirm international shipping costs and availability.

Plans table

Plan Price Period Features
Monthly Subscription US$34.95 - 36.95 monthly Free U.S. shipping; cancel anytime
One-Time Gift Box US$50 One-time No recurring subscription

Your consumer rights in Singapore

Limitations for international subscriptions

No information was found in the sourced material about statutory cancellation or refund rights for SaddleBox under Singapore law.

Because SaddleBox is supplied from the U.S. in the sourced material, local Singapore consumer protections may not fully apply to the subscription or goods shipped from abroad.

Practical steps and local options

  • Keep records (receipts, order confirmations, messages) to support any dispute or chargeback request with your bank or card issuer.
  • Consider contacting your payment provider for chargeback options if you experience unauthorized charges or an unresolved refund dispute.
  • You may consult local consumer advice bodies (for example, the Consumers Association of Singapore) for guidance on cross-border purchase issues.

Customer experiences

Positive feedback

Some subscribers report enjoying the surprise and novelty of the box and note that a portion of proceeds supports horse rescues.

These positive comments are present in community discussions and unboxing reviews cited in the sourced material.

Negative feedback

  • Multiple users report being auto-billed for recurring subscriptions despite selecting a one-time gift option, and some describe difficulties obtaining refunds.
  • Many reviewers describe received items as low value or duplicate (e.g., multiple hoof picks and brushes) relative to the subscription price.
  • Customers report difficulty finding clear customer support contact information and a low overall customer service rating (1.6/5) in complaint summaries.

Documentation checklist

What to gather before contacting support

  • Order confirmation email and subscription details (plan, date charged).
  • Last four digits of the payment card used and transaction dates.
  • Account email address used for the SaddleBox subscription.
  • Clear statement of the cancellation request and desired outcome (stop future billing; refund request if applicable).

What to save after cancelling

  • Written cancellation confirmation from customer service (email or screenshot).
  • Any refund confirmations or timelines given by the merchant.
  • Bank or card statements showing stopped or continued charges for follow-up.

Common mistakes

Assuming automatic refunds

Many subscribers assume that cancelling automatically triggers a refund for the most recent charge. This is not guaranteed for SaddleBox based on the sourced information.

Always ask for explicit confirmation if you expect any refund and get it in writing.

Failing to keep records

Not saving order emails, screenshots or support messages makes it difficult to resolve disputes about unauthorized or recurring charges.

Keep copies of everything and note the names and times of any support interactions.

Comparative recap

At-a-glance comparison

Plan Price Period Cancelable Refund policy Customer service rating
Monthly Subscription US$34.95 - 36.95 monthly Yes - cancel anytime (effective end of paid term) Case-by-case via customer service; no formal advertised policy 1.6/5 (reported in complaint summaries)
One-Time Gift Box US$50 One-time No recurring charges if correctly selected; verify at purchase Case-by-case via customer service; no formal advertised policy 1.6/5 (reported in complaint summaries)

After cancelling

Monitor and follow up

After cancellation, monitor your card or bank statements for any further charges and retain the cancellation confirmation.

If you see unauthorized charges, contact your card issuer promptly and provide the documentation you saved.

Helpful references

For background and published reviews/guides about SaddleBox, check the sources used for this guide:

Address

Listed mailing address

500 Yale Ave N, Seattle, Washington, 98109 US

Notes about contacting

No dedicated customer service contact details (email/phone) were authoritative in the sourced material; use order confirmations or the merchant pages above to locate support options.

Similar cancellation services

FAQ

To cancel your Saddlebox subscription, contact customer service via email or phone. Be sure to have your order confirmation or account details ready, and request written confirmation of the cancellation.

Your cancellation will take effect at the end of your current paid term, meaning you will continue to receive benefits until that period expires.

Saddlebox does not have a formal refund policy; refunds are handled on a case-by-case basis through customer service, so it's best to inquire directly.

When canceling, provide your name, order or subscription number, and the email associated with your account to ensure a smooth process.

You can cancel your Saddlebox subscription in writing, either via email or registered postal mail. Always keep proof of your cancellation request.