Postclic unlimited subscription: promo at SGD 1,36 for 48h with a mandatory first month at SGD 73,99, then SGD 73,99 per month without commitment
Cancel SMILEBOX
in 30 seconds only!
Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Smilebox service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Smilebox: Easy Method
What is Smilebox
Overview
Smilebox is a creative platform for designing and sharing personalised e-cards, photo slideshows, collages and invitations.
The service offers templates, music options and tools for printing, DVD burning and sharing online.
Main features
Smilebox provides ad-free playback, unlimited storage (with upgraded plans), and printing/export features for paid subscribers.
Templates are aimed at beginners and hobbyists who want quick, templated designs with music and photo integration.
How to cancel Smilebox
Cancel via the Smilebox website (direct/web subscription)
- Log into your account at https://www.smilebox.com/.
- Go to Settings under your profile, then find "My Plan" and click "Cancel Subscription".
- Confirm the cancellation; it takes effect at the end of the current billing cycle.
- Keep a screenshot or confirmation message for your records.
Cancel via Apple App Store (iOS)
- If you purchased through Apple, cancel using your Apple ID's subscription management - Smilebox cannot cancel App Store subscriptions for you.
- Open Settings on your iPhone/iPad → tap your name → Subscriptions → find Smilebox → Cancel Subscription.
Cancel via Google Play (Android)
- If you subscribed via Google Play, cancel in Google Play: open the Play Store → Menu → Subscriptions → select Smilebox → Cancel.
- Billing and refund handling for Play purchases are managed by Google Play support.
Alternative contact methods
- You can also attempt cancellation via Smilebox support channels or their contact form; retain proof of all communications.
- For written notices you may send email or postal mail as needed; keep copies and delivery confirmations.
What happens when you cancel
Access and billing
Cancellation of a paid Smilebox subscription generally takes effect at the end of your current billing period.
You retain access to paid features until the subscription period expires; recurring billing then stops.
Data and creations
Your projects and account data typically remain accessible under your account while you have access to features.
Export important creations (downloads, prints) before access ends to avoid losing convenience features tied to premium plans.
Will I get a refund?
Smilebox standard refund policy
Smilebox states that fees are paid in advance and are non‑refundable by default; cancellation does not automatically trigger a refund.
Refunds are only given if Smilebox explicitly agrees in writing as part of a specific offer or exception.
Exceptions and disputed charges
- Refunds are discretionary; if you believe you were incorrectly charged, submit a support request with account email, cardholder name, date and amount.
- Raise billing disputes promptly; Smilebox Terms require billing issues to be raised within 30 days for review.
Smilebox plans and pricing
Available plans (estimates)
The following prices are estimates converted from U.S. dollar pricing and shown for guidance only.
Check the Smilebox app on the Singapore App Store or Google Play for exact local pricing.
| Plan | Price | Period | Features |
|---|---|---|---|
| Upgraded Monthly (approx.) | ≈ S$7.00 - S$7.50 | monthly | Ad-free playback, printing, DVD burning, unlimited storage, music options |
| Upgraded Annual (approx.) | ≈ S$50 | annual | Same upgraded features, billed yearly |
Notes on pricing
Smilebox does not publicly list SGD prices; the above are approximate conversions from US $4.99/month and US $34.99/year.
For current Singapore pricing check the Smilebox listing on your device's store or within your Smilebox account.
Your consumer rights in Singapore
Local consumer protection
Singapore consumers have rights under local consumer protection laws, which may affect refunds and contract terms in some cases.
If you believe terms are unfair or a refund is due under local law, you can consult the Consumers Association of Singapore (CASE) for guidance.
Platform purchases and differences
If you subscribed via Apple or Google Play, the platform's refund and cancellation policies also apply and may differ from Smilebox's terms.
Check with Apple Support or Google Play Help for platform-specific refund procedures when purchases were made through those stores.
Customer experiences
Positive feedback
Many users praise Smilebox for an intuitive interface and helpful templates for slideshows, cards and invitations.
Some customers report responsive and compassionate customer support in individual cases.
Negative feedback
Common complaints include difficulty cancelling subscriptions and unexpected annual renewals without clear reminders.
Users also report issues with perceived misleading pricing and challenges obtaining refunds or prompt support in some cases.
Documentation checklist
What to keep
- Account email and username associated with Smilebox.
- Order date, billing amounts, cardholder name and transaction receipts.
- Confirmation screens, cancellation confirmation messages and screenshots.
How to present a dispute
- When asking for a refund, include account email, cardholder name, date and amount charged and any confirmation screenshots.
- Keep copies of all support emails and any case/reference numbers provided by Smilebox or the platform.
Common mistakes
Trying to cancel in the wrong place
Example: cancelling via the Smilebox website when the subscription was purchased through Apple or Google Play.
Always confirm where the subscription was billed (Smilebox, Apple or Google) before trying to cancel.
Assuming automatic refunds or forgetting confirmation
Example: assuming a refund is automatic after cancellation - Smilebox normally treats fees as non‑refundable.
Also, failing to save cancellation confirmation can make disputes harder to prove; always save evidence.
Comparative recap
Quick comparison
This table summarises where to cancel, typical refund likelihood, and the period notation used for pricing.
Use it to decide your next step based on how you originally subscribed.
| Channel | How to cancel | Refund likelihood | Period |
|---|---|---|---|
| Smilebox website (direct) | Account Settings → My Plan → Cancel Subscription | Low (non‑refundable by default; discretionary in exceptions) | monthly / annual |
| Apple App Store | Apple ID Subscriptions (iOS Settings) | Managed by Apple; check Apple refund policy | monthly / annual |
| Google Play | Google Play → Subscriptions | Managed by Google Play; refunds via Google | monthly / annual |
How to use this recap
If you are unsure where you were billed, check your card statement for the merchant name and follow the corresponding row above.
Keep documentation and raise disputes quickly - terms reference a 30‑day window for billing issues.
After cancelling
What to check immediately
- Save the cancellation confirmation or screenshot and any reference numbers.
- Verify your next billing date to confirm automated renewals have stopped.
- Export or download any creations you want to keep before access ends.
Useful links
Smilebox Terms of Use: plus.smilebox.com/Legal/TermsOfUse
Smilebox refund and renewal policy: www.smilebox.com/blog/smilebox-refund-and-renewal-policy
Step‑by‑step cancellation guide (third‑party summary): postclic.com/cancel-smilebox
Address
Primary legal contact
For legal correspondence the routed address on record is:
c/o Perion Network Ltd., General Counsel, 26 HaRokmim Street, Azrieli Center 1, Holon 5885849, Israel
Mailing and support notes
Smilebox also operates from offices in the United States; some mail or legal notices may be routed through Perion Network as their corporate/legal contact.
If you plan to send postal cancellation notices, keep proof of posting and consider registered mail or courier with tracking.