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Cancel SUPERBOOK
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I hereby notify you of my decision to terminate the contract relating to the Superbook service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Superbook: Easy Method
What is Superbook
Overview
Superbook is an animated children's series and related digital services that present Bible stories with Christian teaching and interactive content.
The offering includes a free Superbook Kids Bible app, paid curriculum services (Superbook Academy) and standalone DVD sales.
Main components
Superbook.ai provides an AI-powered summarization tool and subscription-based access to curriculum content.
The Superbook Kids Bible app is a free app offering episodes, games and Bible content for children.
How to cancel Superbook
Cancel via Apple App Store (iOS)
- Open the Apple App Store on your iPhone/iPad and tap your profile.
- Go to Subscriptions, find the Superbook subscription and choose Cancel Subscription.
- Apple manages billing and refunds for App Store purchases; see the App Store purchase history for details.
Cancel via Google Play (Android) and Web
- For Google Play: open the Google Play Store, tap your profile, select Payments & subscriptions → Subscriptions, then cancel Superbook.
- For web subscriptions: sign in to the Superbook website account and use the subscription or billing section to cancel.
- If you used a web payment, cancellation can typically be done from your account settings on the Superbook site.
What happens when you cancel
Subscription renewal
When you cancel a subscription it prevents future automated renewals for that subscription.
The exact timing of service access after cancellation depends on the platform and remaining paid term.
Access and data
Access to paid content usually continues until the end of the current paid period unless the platform states otherwise.
Account data and progress in apps generally remain but check your account settings if you want data removed.
Will I get a refund?
General refund policy
Paid fees for Superbook.ai are non-refundable except where required by law.
The company may consider exceptions on a case-by-case basis at its discretion.
Platform refunds and exceptions
- App Store and Google Play purchases are subject to their respective refund policies and windows.
- If you believe you are entitled to a refund, start with the platform (Apple/Google) where you purchased the subscription.
Superbook plans and pricing
Pricing summary
The table below lists known prices and features from verified sources.
Only confirmed items from available sources are shown; no direct SGD subscription pricing for recurring digital services was found.
| Plan | Price | Period | Features |
|---|---|---|---|
| Superbook Kids Bible app | Free (S$0.00) | One-time download | Includes 68 full free episodes, games, videos, Bible content |
| Superbook Academy - Monthly (USD) | US$25.00 (~S$33.00) | Monthly | K - 16 & Preschool curriculum, unlimited access, videos, crafts |
| Superbook Academy - Yearly (USD) | US$250.00 (~S$330.00) | Annual | Same unlimited access benefits as monthly plan |
| Superbook DVD - Ruth | S$19.92 | One-time | DVD featuring Superbook "Ruth" episode |
Your consumer rights in Singapore
Relevant law
General consumer protections such as the Consumer Protection (Fair Trading) Act may apply to purchases in Singapore.
These laws protect against unfair practices but do not override platform terms for third-party payment processing.
Practical steps for Singapore consumers
- If purchased via Apple or Google, raise refund or billing disputes through the respective platform first.
- Keep receipts and transaction records; they are useful if you need to contact the seller or local consumer authorities.
Customer experiences
Positive feedback
The Superbook Kids Bible app is highly rated in the App Store, with a noted rating of 4.8 out of 5 from 129 ratings.
Users praise engaging content, interactive features and availability of full free episodes.
Negative feedback
No negative user reviews specific to Singapore were located in the verified sources provided.
For billing complaints related to platforms, customers typically use App Store or Google Play support channels.
Documentation checklist
What to prepare before cancelling
- Account email or username used for the Superbook service.
- Receipt or transaction ID from Apple, Google Play or web payment.
- Subscription start date and plan name (e.g., Superbook Academy Monthly).
What to have when requesting a refund or support
- Screenshots of subscription status or billing entries.
- Order confirmation emails and payment method details (last 4 digits).
- Copies of any correspondence with support teams.
Common mistakes
Uninstalling instead of cancelling
Users often uninstall the app and assume this cancels the subscription; uninstalling does not stop billing.
Always cancel through the App Store, Google Play, or your web account as appropriate.
Cancelling the wrong platform
Purchases made through Apple or Google must be cancelled through those platforms, not the Superbook website.
Check your purchase receipt to confirm which platform processed the payment before cancelling.
Comparative recap
At-a-glance comparison
| Service | Cancel method | Refund policy | Price / Period |
|---|---|---|---|
| Superbook.ai (summarization tool) | Cancel via Apple App Store, Google Play or web depending on purchase channel | Paid fees non-refundable except as required by law; company may consider exceptions | US$25.00 monthly / US$250.00 yearly (for Superbook Academy where applicable) |
| Superbook Kids Bible app | No subscription - free app download via App Store | Free; no purchase/refund applicable | Free (S$0.00) - One-time download |
After cancelling
Follow-up actions
Check your account billing page and email for a cancellation confirmation from the platform or Superbook.
Retain receipts and screenshots until you confirm billing has stopped.
Helpful links
- Superbook.ai Terms
- Superbook Kids Bible on the App Store
- Superbook DVD - Ruth
- Superbook DVD - The Prodigal Son
Address
Company contact address
500 Yale Ave N, Seattle, Washington, 98109 US.
Use platform support channels (Apple/Google) or the Superbook terms page for further billing and legal information.