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Cancel THE ENTERTAINER
in 30 seconds only!
Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the The Entertainer service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation The Entertainer: Easy Method
What is The Entertainer
Overview
The Entertainer is a digital platform offering curated discount deals and buy-one-get-one offers for dining, activities and travel experiences in Singapore and other regions.
How members use it
Users access offers via the Entertainer app or website after purchasing an annual or regional membership. Deals are redeemed through the app at participating merchants during the membership validity period.
How to cancel The Entertainer
Cancel a new or auto-renewed Annual Membership
- Members may request cancellation within the first 30 days of purchase only if no offers have been redeemed and the product is unused.
- To initiate cancellation contact Entertainer customer support as described in the official FAQ.
Cancel App Store or Google Play subscriptions
- If you purchased via the Apple App Store or Google Play, cancel the subscription through that platform’s subscription management.
- Refunds for platform purchases follow the respective platform’s refund policies; the Entertainer’s 30-day/no-redemptions rule still guides eligibility.
What happens when you cancel
Access and membership status
After an approved cancellation and refund, your membership will be terminated and you will no longer have access to the offers in the app for that membership.
Data and account details
Standard account data and purchase records remain on file per The Entertainer's support processes; contact customer support for any specific data requests.
Will I get a refund?
Standard refund policy
A refund is possible if requested within 30 days of purchase, provided that neither you nor any secondary/family members have redeemed any offers and the product remains unused.
Exceptions and platform purchases
- No refund is available if any offers have been redeemed or after the 30-day period has passed.
- If purchased via Apple or Google Play, cancel via the respective platform; refund eligibility and handling then depend on that platform’s policy, though Entertainer’s 30-day, no-redemption condition is the company’s internal standard.
- Refunds, once approved, are processed within 7 - 10 days depending on the buyer’s bank processing time.
The Entertainer plans and pricing
Pricing table
| Plan | Price | (Period) | Features |
|---|---|---|---|
| ENTERTAINER Singapore 2026 | S$85.00 | Validity until 30 December 2026 | Country-specific Singapore membership; deals valid until 30 Dec 2026 |
| ENTERTAINER GCC Singapore 2026 | S$275.00 | Validity until 30 December 2026 | GCC-wide (includes Singapore and GCC countries); deals valid until 30 Dec 2026 |
| ENTERTAINER Singapore 2026 (pre-purchase special) | S$80.00 | Validity until 30 December 2026 (15 months) | Includes XL status (6 offers per merchant) and instant access to 2025 offers |
Notes on pricing
The official standard price for Entertainer Singapore 2026 is S$85 (incl. GST). A limited-time pre-purchase promotional price of S$80 was offered with extended validity and XL perks.
Your consumer rights in Singapore
Cooling-off and statutory rights
There is no explicit reference in Entertainer materials to a statutory 14-day cooling-off or right of withdrawal specifically for their product.
How Entertainer’s policy interacts with platform rules
- The Entertainer allows cancellation and refund within 30 days and only if no redemptions have occurred.
- Purchases via Apple or Google Play are subject to those platforms’ consumer protection and refund procedures; Entertainer defers to platform rules beyond its internal 30-day/no-use condition.
- Installment payment plans (for example, Atome) do not alter the 30-day/no-redemption rule for refunds.
Customer experiences
Positive feedback
- Some users report strong savings from buy-one-get-one offers, especially on weekends.
- Several customers praise responsive customer service via WhatsApp described as fast and helpful.
Negative feedback
- Other reviews mention inconsistent or slow customer service and long wait times for help.
- Reported issues include confusing promotions (validity tied to calendar year rather than 12 months), app functionality problems, and merchants restricting offers during holidays or special events.
Documentation checklist
What to prepare before contacting support
- Proof of purchase (order confirmation or receipt showing date and amount).
- The account email or username used to register with The Entertainer.
- Transaction ID or payment reference if available.
- Statement or confirmation that no offers have been redeemed (if possible, screenshots showing unused status).
Additional helpful items
- Clear timeline of purchase and any communications with support.
- If purchased through Apple/Google, a screenshot of the platform subscription page showing purchase details.
Common mistakes
Redeeming before requesting cancellation
A common error is redeeming any offer before requesting cancellation. Any redemption typically makes a refund ineligible under Entertainer’s policy.
Using the wrong cancellation route
Another mistake is trying to cancel an App Store or Google Play purchase via Entertainer support instead of through the platform - platform purchases must be cancelled via the respective store.
Comparative recap
Quick comparison table
| Aspect | Detail | (Period) |
|---|---|---|
| Refund eligibility | Refund only if requested within the allowed window and no offers redeemed | 30 days |
| How to cancel | Contact Entertainer support for web/app purchases; cancel via Apple/Google for platform purchases | Immediate action recommended |
| Refund processing time | Refunds processed after approval and depend on bank timings | 7 - 10 days |
| Common pitfalls | Redeeming offers, waiting past 30 days, or using wrong platform for cancellation | - |
Key takeaway
Act quickly within the 30-day window, avoid redeeming offers if you may want a refund, and cancel through the correct channel depending on where you purchased.
After cancelling
What to expect
If your cancellation is approved you should receive confirmation from Entertainer support and a refund processed to your payment method within 7 - 10 days subject to bank timings.
Helpful links
Address
Singapore office address
The Entertainer Pte Ltd c/- 50 Collyer Quay #09‑01 OUE Bayfront Singapore 049321
Contact route reminder
Use the official FAQ or support article above to start a cancellation or raise a support ticket. If you purchased via Apple or Google Play, manage your subscription through that platform.