Postclic unlimited subscription: promo at SGD 1,36 for 48h with a mandatory first month at SGD 73,99, then SGD 73,99 per month without commitment
Cancel ULYS
in 30 seconds only!
Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Ulys service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Ulys: Easy Method
What is Ulys
Service overview
Ulys (VINCI Autoroutes) is a digital toll and vehicle‑expense platform that helps drivers manage toll payments and related services in France.
Role and limitations
Ulys acts as an intermediary between drivers and transport/toll suppliers and provides subscription plans and a mobile app for convenience.
The company’s publicly available help and terms do not clearly document app‑store-specific cancellation steps for subscriptions.
How to cancel Ulys
Important note before you start
Deleting the Ulys app (iOS or Android) does not stop recurring payments or cancel the subscription.
You must manage or cancel the subscription through the store or payment channel you used to subscribe.
Cancel via Apple (App Store purchases)
- Open Settings on your iPhone or iPad, tap your name, then Subscriptions, find Ulys and choose Cancel.
- If you cannot cancel in Settings, contact Apple Support for help managing or cancelling App Store subscriptions.
- Keep screenshots of subscription pages and any confirmation from Apple for your records.
Cancel via Google Play (Android purchases)
- Open the Google Play Store app, tap your profile, then Payments & subscriptions → Subscriptions, select Ulys and Cancel.
- If the subscription does not appear or you cannot cancel, contact Google Play Support to intervene.
- Save receipts and subscription screenshots until you confirm no further charges occur.
Cancel via web or direct account
- Ulys’s public terms and help pages do not provide a clear web‑subscription cancellation flow; check the account or subscription section in the app or on the website you used to sign up.
- If in doubt, contact Ulys through the channels listed in their terms and keep a record of the exchange: Ulys terms.
What happens when you cancel
Access to service
After cancelling via the App Store or Google Play, your access typically continues until the end of the paid period, depending on the store’s rules.
For plans billed only when used, stopping the subscription prevents future usage charges but does not retroactively remove past charges.
Recurring payments
Cancelling in the app store stops future renewals handled by that store; simply deleting the app does not.
If payments are processed directly by a carrier or bank mandate, you may need to cancel that mandate separately with the provider or your bank.
Data and account retention
Ulys’s role as intermediary means account data may be retained under their terms; review the Ulys terms for privacy and data retention details.
Request account closure or data deletion via the contact methods in the terms if you want personal data removed.
Will I get a refund?
Standard policy
Ulys (VINCI Autoroutes) does not provide a 14‑day right of withdrawal for transport or toll subscription services.
Refunds are only available as permitted by the underlying transport supplier or carrier fare rules, not by Ulys as intermediary.
When refunds might occur
- If the carrier’s fare rules allow a refund or cancellation, Ulys will indicate those conditions and pass along the carrier’s decision.
- For App Store or Google Play purchases, you may request a refund via the store’s refund process; outcomes depend on the store’s policies.
What to do if you believe you’re due a refund
- Collect payment receipts, subscription records, and any communication about the charge.
- Contact the carrier or the app store (Apple/Google) to request a refund and follow their dispute steps.
- If payments were taken in error or due to a failed direct debit, contact your bank about chargebacks after attempting resolution with the provider.
Ulys plans and pricing
Pricing table
| Plan | Price | Period | Features |
|---|---|---|---|
| Ulys Flex | S$1.35/day used | Daily (only on days used) | Flexible, pay per day of usage, no monthly commitment |
| Ulys Classic | S$3.00/month used | Monthly (only for months used) | Popular option; pay only in months with usage; no commitment |
| Ulys Premium | S$5.25/month | Monthly (regardless of usage) | Includes premium benefits: assistance, partner discounts, toll + parking |
| Ulys Fréquence | S$2.55/month | Monthly (with 12‑month commitment) | Lower cost per month if committing annually |
Pricing notes
Prices displayed are converted estimates from EUR to SGD and may vary with exchange rates and billing currency.
Check the subscription page or store listing for exact billing currency and amounts before subscribing.
Your consumer rights in Singapore
Local context and practical steps
Singapore consumer protections differ from French rules; there is no automatic 14‑day withdrawal for transport subscriptions stated by Ulys.
For digital subscriptions bought through Apple or Google, follow the store’s refund and dispute procedures available to Singapore users.
If you have a billing dispute
- Contact the app store (Apple/Google) first if the purchase was through them.
- If charged directly, contact your card issuer or bank about a disputed transaction after attempting resolution with Ulys or the carrier.
- Keep records of all communications, invoices, and subscription screenshots for any dispute.
Escalation and additional help
If you cannot resolve a billing or refund issue, consult consumer advice bodies in Singapore or your payment provider for chargeback options.
Do not rely on app deletion as proof of cancellation; always obtain confirmation from the store or provider.
Customer experiences
Positive feedback
Many users praise Ulys for convenience and a simple experience at toll barriers.
Some Trustpilot reviewers highlight easy invoicing and discounts for repeated trips.
Negative feedback
Users report issues with linking non‑Euro or non‑UK bank accounts and language barriers when communicating with Ulys.
Complaints also include delays receiving physical toll badges, unexpected deposit requirements, and difficulties resolving billing disputes.
What to learn from others
- Confirm bank compatibility and payment method before subscribing, especially from outside the Eurozone.
- Expect communications primarily in French unless otherwise indicated in your account settings.
Documentation checklist
What to gather before contacting support
- Account email, subscription plan name, and user ID (if available).
- Payment receipts, transaction IDs, and date(s) of charges.
- Screenshots of subscription settings in the App Store or Google Play showing the active subscription.
Additional useful documents
- Any confirmation emails from Ulys or the carrier and photos of a physical badge (if applicable).
- Correspondence with support teams and dates/times of phone calls or chats.
Common mistakes
Relying on app deletion
Many users mistakenly delete the Ulys app thinking that cancels the subscription; it does not stop recurring payments.
Always cancel subscriptions through the App Store, Google Play, or the billing channel used to subscribe.
Assuming a universal refund right
Assuming a 14‑day cooling‑off period for transport services leads to disappointment; Ulys follows carrier fare rules and French law which exclude that right for transport.
Check the supplier’s fare conditions and app‑store refund policies before relying on a refund.
Comparative recap
Quick comparison table
| Plan | Price | Period | Commitment / Best for |
|---|---|---|---|
| Ulys Flex | S$1.35/day used | Daily | Occasional drivers who want pay‑per‑use |
| Ulys Classic | S$3.00/month used | Monthly | Drivers with intermittent monthly use seeking no commitment |
| Ulys Premium | S$5.25/month | Monthly | Drivers who want premium benefits and always‑on coverage |
| Ulys Fréquence | S$2.55/month | Monthly | Frequent users willing to commit for 12 months |
How to choose
Pick Flex if you drive rarely, Classic for occasional monthly trips, Premium for continuous benefits, and Fréquence if you plan regular annual usage.
Verify current prices and exact billing terms in the app or store before subscribing.
After cancelling
Confirm cancellation
- Check your App Store or Google Play subscription page to confirm the status change after cancelling.
- Watch your payment method for any unexpected post‑cancellation charges for one billing cycle.
Useful links
- Ulys terms and conditions - for terms, data and contact details.
- Ulys on the App Store (Singapore) - check store subscription and refund options.
- Guide to deleting Ulys (informational) - explains why app deletion alone doesn’t cancel subscriptions.
- User reviews on Trustpilot - user experiences and common issues.
Next steps if you still see charges
- Contact the app store support team directly (Apple or Google) and provide proof of cancellation attempts.
- Contact your bank or card issuer for chargeback or stop‑payment options if resolution with stores or Ulys fails.
Address
Where to find official contact details
Ulys (VINCI Autoroutes) contact and legal details are listed in their terms and conditions; see their official terms page for the authoritative contact method.
No Singapore office listed
There is no verified public office address for Ulys in Singapore in the provided sources; use the official terms page for contact and support information.
Refer to: Ulys terms and conditions.