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Cancel UNSUBBY
in 30 seconds only!
Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Unsubby service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Unsubby: Easy Method
What is Unsubby
Service overview
Unsubby is a Rotterdam-based service that helps users cancel and manage recurring subscriptions by sending formal, tracked cancellation letters and by offering a subscription plan to cancel multiple services.
Core functions
Unsubby can prepare and send cancellation letters on your behalf for web/direct merchant subscriptions and offers a recurring plan (“My Unsubby”) for bulk cancellations.
Unsubby cannot directly stop App Store or Google Play recurring charges; those must be cancelled through Apple or Google.
How to cancel Unsubby
Cancel subscriptions bought via App Store (Apple)
- Open the Apple ID / Subscriptions section in your device or visit Apple’s subscription management.
- Locate the subscription and choose Cancel. Unsubby cannot cancel App Store subscriptions for you.
- If you want a cancellation letter sent instead, you can request Unsubby to send a formal letter, but Apple refunds and recurring charge removal remain controlled by Apple.
Cancel subscriptions bought via Google Play
- Open Google Play > Menu > Subscriptions or use your Google account subscription settings.
- Select the subscription and tap Cancel. Unsubby cannot perform the cancellation inside Google Play.
- Unsubby can send a cancellation letter on your behalf, but you must cancel recurring billing inside Google Play yourself.
Cancel web/direct merchant subscriptions using Unsubby
- Submit the merchant account details and authorise Unsubby to send a tracked cancellation letter via the web form.
- Unsubby will send a formal, tracked letter to the merchant to request cancellation.
- Retain the tracking and confirmation for your records to support disputes if charges continue.
Cancel a My Unsubby plan
- If you subscribe to My Unsubby, cancel that plan through Unsubby’s account or subscription settings (check the My Unsubby page for steps).
- My Unsubby allows multiple cancellations per billing period; follow Unsubby’s cancellation flow to stop the recurring My Unsubby fee.
What happens when you cancel
Service access and timing
Cancelling an Unsubby request or plan stops Unsubby from performing further actions under that instruction once processed.
For merchant cancellations, the merchant’s processing time and terms determine when the subscription actually ends.
Renewals and future charges
App Store and Google Play renewals must be stopped in those platforms to prevent future charges.
If a merchant continues charging after a confirmed cancellation, you may need to dispute the charge with the merchant, your bank, or a consumer body.
Data and receipts
Keep copies of all confirmations, tracked-letter receipts, screenshots and emails as proof of cancellation requests.
These records are important if you must escalate to your card issuer or a consumer protection agency.
Will I get a refund?
Unsubby service fee refund
Unsubby offers a 100% refund guarantee on the fee you pay for their cancellation service if you are not satisfied with the service provided.
If you believe you are entitled to that refund, contact Unsubby support and follow their refund procedure.
Merchant and app-store refunds
Refunds for the actual subscription amounts are controlled by the merchant or app store (Apple, Google Play) and are not issued by Unsubby.
Check the merchant’s refund policy or the app-store refund process for eligibility and timelines.
Cooling-off period
Unsubby does not state a general 14-day cooling-off period for subscription refunds; your refund rights are primarily the 100% satisfaction guarantee on Unsubby’s service fee.
For consumer law cooling-off rights in Singapore, see the consumer rights section below for escalation options.
Unsubby plans and pricing
Where to check official pricing
Always verify current plans and prices on Unsubby’s official pages rather than relying on third-party summaries.
For the My Unsubby plan and details, check Unsubby’s official plan page.
Pricing notes
This guide does not invent or guess local (SGD) prices. Prices can vary by region and over time.
For up-to-date information, review the official Unsubby pages linked in the After cancelling section below.
Your consumer rights in Singapore
Relevant Singapore laws
Singapore consumers may rely on the Consumer Protection (Fair Trading) Act and the Unfair Contract Terms Act when disputing unfair or misleading charges.
These laws can help when a merchant refuses a legitimate cancellation or refund.
How to escalate in Singapore
- Keep all cancellation and communication records (emails, tracking numbers, screenshots).
- Contact your card issuer to dispute recurring charges if the merchant continues to bill after cancellation.
- File a complaint with the Consumers Association of Singapore (CASE) for consumer mediation if needed.
Customer experiences
What users praise
Many users report that Unsubby makes cancellations easy and user-friendly and appreciate the convenience of tracked cancellation letters.
Users often value the service for handling difficult-to-cancel web subscriptions.
Common complaints
Some users report unexpected or recurring charges, confusion about pricing, and difficulties obtaining refunds for subscription charges.
There are also complaints about unclear pricing expectations and mixed experiences with customer support and refunds.
Documentation checklist
Essential documents to collect
- Order/subscription confirmation (email or screenshot).
- Account details used to sign up (username, email, subscription ID).
- Proof of cancellation request and any tracked-letter receipt.
- Bank or card statements showing disputed charges.
Why records matter
Records support disputes with the merchant, your bank, or a consumer protection agency and speed up resolution.
Keep digital and, where possible, tracked postal receipts for at least several months after cancellation.
Common mistakes
Not cancelling in the correct place
A frequent mistake is assuming Unsubby can cancel App Store or Google Play subscriptions for you; those must be cancelled directly through the app stores.
Also verify whether a merchant requires an in-account cancellation in addition to a letter.
Assuming refunds are automatic
Another common error is expecting Unsubby to refund merchant charges; Unsubby refunds only its service fee under its guarantee.
If you’re charged after cancellation, escalate early to your bank or CASE rather than waiting.
Comparative recap
Overview of channels
The table below summarizes what Unsubby can do per channel and where refunds and cancellations are controlled.
How to read the table
“Can Unsubby cancel?” refers to whether Unsubby can directly stop recurring charges. “Refund responsibility” shows who handles refunds of subscription charges.
| Channel | Can Unsubby cancel? | Refund responsibility | Notes |
|---|---|---|---|
| App Store (Apple) | No - must cancel via Apple | Apple / merchant | Unsubby can send a letter but cannot revoke App Store recurring charges. |
| Google Play | No - must cancel via Google Play | Google / merchant | Unsubby can send a letter; cancellation must be done in Google Play app settings. |
| Web / Direct merchant | Yes - Unsubby can send tracked cancellation letters | Merchant (subscription charges) / Unsubby (service fee guarantee) | Cancellation is performed via a tracked letter service after you submit account details. |
| My Unsubby subscription plan | You cancel the My Unsubby plan via Unsubby | Unsubby (service fee refund guarantee) | Plan allows multiple cancellations per billing period; check Unsubby for details. |
After cancelling
Follow-up steps
- Save the tracked-letter receipt and any confirmation from the merchant as proof.
- Monitor bank/card statements for the next billing cycle to ensure no further charges occur.
- If charges continue, contact the merchant first, then your card issuer, and consider filing with CASE in Singapore.
Helpful links
Official Unsubby information and the My Unsubby plan:
Information about Unsubby’s service categories:
Example tracked-letter service used for cancellations:
Postclic - Cancel Unsubby (tracked letters)
Public reviews and user experiences:
Independent user reports and discussions:
JoinChargeback - Unsubby review
Address
Unsubby postal address
Wilhelminaplein 1‑40, 3072DE Rotterdam, Netherlands
Use this address when sending formal postal correspondence or when a tracked physical letter is required.
How to contact for disputes
If a cancellation fails or unexpected charges continue, use your records and the postal/tracking proof to escalate with your bank or CASE in Singapore.
For Unsubby-specific service issues, use the official Unsubby support channels listed on their site and keep copies of all communications.