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Cancel VECTEEZY
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Cancellation service #1 in Singapore
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I hereby notify you of my decision to terminate the contract relating to the Vecteezy service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Vecteezy: Easy Method
What is Vecteezy
Overview
Vecteezy is an online marketplace offering free and paid graphic assets - vectors, photos, and videos - for personal and commercial use.
It operates subscriptions (Pro plans) and one‑time credit purchases for premium downloads, managed via the Vecteezy website or app stores.
Where it operates
Vecteezy (Eezy Inc.) is headquartered in the United States and serves users worldwide, including Singapore.
Account management and billing depend on how you subscribed (web, Apple App Store, or Google Play Store).
How to cancel Vecteezy
Cancel via the Vecteezy website (web)
- Sign in at the Vecteezy website.
- Go to Account or Subscription settings in your dashboard.
- Cancel the subscription or turn off auto‑renewal from the subscription controls; access remains until the end of the paid period.
- Reference: Web cancellation steps.
Cancel via iOS (Apple App Store)
- Open your iPhone Settings > tap your Apple ID > Subscriptions.
- Find Vecteezy and choose Cancel Subscription; Apple controls billing and refunds for app purchases.
- Vecteezy cannot cancel App Store subscriptions for you. See guidance: iOS cancellation notes.
Cancel via Android (Google Play Store)
- Open the Google Play Store app > Menu > Subscriptions.
- Select Vecteezy and Cancel; Google manages billing and refunds for Play Store purchases.
- Vecteezy cannot cancel Google Play subscriptions on your behalf. See guidance: Android cancellation notes.
What happens when you cancel
Access after cancellation
If you cancel a paid web subscription, you typically retain access to Pro features until the paid period ends.
App store cancellations stop future renewals but access timing follows Apple/Google policies.
Renewals and billing
Turning off auto‑renewal prevents the next billing cycle; immediate refunds are not guaranteed unless eligible.
Unexpected renewals reported by some users may require contacting support or the app store for resolution.
Account and data
Your account, download history, and licensed assets remain linked to your account; licensing rights for content already downloaded still apply.
See Vecteezy terms for details on licensing and account obligations: Vecteezy Terms.
Will I get a refund?
Web credits and short‑term refunds
- One‑time credit purchases (web): Refund possible if credits are unused and requested within 14 days of receipt.
- Submit refund requests per Vecteezy’s terms; evidence of unused credits may be required.
- Source: Vecteezy Terms.
Subscription refunds and guarantees
- Monthly web subscriptions: Vecteezy has been reported to offer a 30‑day money‑back guarantee if ≤5 Pro downloads were made (as summarised on review sites).
- Annual web contracts: Generally non‑refundable; early termination may incur charges (e.g., a 50% charge on remaining balance unless local law requires otherwise).
- Source: Trustpilot summary and Vecteezy Terms.
App store purchases
- iOS/Android refunds are handled by Apple or Google under their policies; contact the relevant store for refund requests.
- Vecteezy cannot process refunds for purchases made through the app stores. See: App store refund guidance.
Vecteezy plans and pricing
Pricing table
| Plan | Price | Period | Features |
|---|---|---|---|
| Pro Unlimited (Monthly) | S$20.25 (approx.) | monthly | Unlimited downloads, full commercial rights, no attribution, faster downloads, no ads, priority support, bundles, background removal tool |
| Pro Unlimited (Annual, monthly equivalent) | S$12.15 (approx.) | annual | Same features as monthly plan, billed annually (S$164 approx.) |
| On‑demand Download - 1 credit | S$13.50 (approx.) | One‑time | Single Pro download |
| On‑demand Download - 5 credits | S$20.25 (approx.) | One‑time | Five Pro downloads |
| On‑demand Download - 10 credits | S$27.00 (approx.) | One‑time | Ten Pro downloads |
Pricing notes
Prices are approximate conversions (1 USD ≈ 1.35 SGD) and may differ in the App Store or Play Store because of exchange rates and local taxes.
No official Singapore‑specific SGD prices were found as of February 21, 2026; check the store or Vecteezy sign‑up pages for current amounts.
Your consumer rights in Singapore
Cooling‑off and digital subscriptions
Singapore does not have a specific automatic cooling‑off right for digital subscriptions similar to EU 14‑day rules.
Refunds and cancellation conditions for Vecteezy are governed by Vecteezy’s published terms unless local law requires otherwise.
Comparison with EU rights
- EU consumers: 14‑day full refund if no content has been downloaded/licensed (see Vecteezy Terms).
- Singapore consumers: rely on Vecteezy’s stated policies (e.g., 14‑day credit refund if unused, limited refunds for annual plans).
- Source: Vecteezy Terms and local guidance summarized by service pages.
App store purchases
Purchases via Apple or Google are subject to their refund and consumer protection policies, not Vecteezy’s terms.
Contact Apple or Google directly for App Store / Play Store refunds and disputes.
Customer experiences
Positive feedback
- Many users praise the large library, high‑quality vectors, and free resources; platform ratings are generally strong.
- Examples: Trustpilot shows high overall scores and reviewers highlight value and usability. Trustpilot.
Negative feedback
- Some users report unexpected charges, continued renewals after cancellation, and difficulty obtaining refunds.
- Other complaints include site performance, UI clutter, and concerns about content provenance (AI vs. artist‑created).
What this means for you
Most users find Vecteezy useful, but save receipts and monitor your billing after cancellation to catch any unexpected charges early.
If you run into issues, use the documentation checklist below and contact the appropriate billing controller (Vecteezy, Apple, or Google).
Documentation checklist
Essential items to gather
- Account email and username used on Vecteezy.
- Order ID, subscription invoice, or receipt showing the charge.
- Date/time of purchase and the payment method used.
Optional supporting items
- Screenshots of subscription status, auto‑renewal settings, and billing entries.
- Records of communication with Vecteezy support or app store support tickets.
- If requesting a refund, evidence that credits are unused (for credit refunds).
Common mistakes
Assuming Vecteezy can cancel app store subscriptions
Example: Users sometimes ask Vecteezy to cancel Apple or Google subscriptions - app stores control those subscriptions.
Always cancel through the store you used to subscribe (Apple ID Subscriptions or Google Play Subscriptions).
Missing proof for refunds
Example: Requesting credit refunds without showing unused credits or receipts may delay or prevent a refund.
Keep transaction emails and screenshots to speed up support responses.
Not turning off auto‑renew early enough
Example: Waiting until after a renewal date can lead to unwanted charges; turn off auto‑renewal at least one day before billing.
Check renewal dates in your account or app store subscription page and set calendar reminders.
Comparative recap
Quick channel comparison
| Channel | How to cancel | Who handles refunds | Notes |
|---|---|---|---|
| Web (www.vecteezy.com) | Sign in → Account/Subscription settings → Cancel or turn off auto‑renew. | Vecteezy (per their terms) | Access typically continues until the paid period ends. See: web guide. |
| iOS (Apple App Store) | Settings → Apple ID → Subscriptions → Cancel Vecteezy. | Apple | Vecteezy cannot cancel App Store subscriptions. Use Apple support for refunds. See: iOS notes. |
| Android (Google Play) | Google Play Store → Menu → Subscriptions → Cancel Vecteezy. | Vecteezy cannot cancel Play Store subscriptions. Use Google Play for refund requests. See: Android notes. |
Key takeaways
- Cancel in the same place you subscribed to stop future charges.
- Save receipts and screenshots to support refund requests.
- Check Vecteezy’s terms for web refunds and app store policies for store purchases.
After cancelling
What to do immediately after
Save confirmation of cancellation and any cancellation emails or screenshots of subscription status.
Check your bank or card statement after the next billing date to confirm no further charges were taken.
Useful links
- Vecteezy Terms (refunds and licensing): https://www.vecteezy.com/terms
- Web cancellation guidance: https://www.postclic.com/en-ng/letters/other/cancel-vecteezy/
- App store cancellation/refund guidance: https://www.postclic.com/en-nz/letters/software-saas/cancel-vecteezy/
- Platform reviews and summaries: https://www.trustpilot.com/review/vecteezy.com
If problems persist
If charges continue after cancellation, contact the entity that billed you (Vecteezy for web charges, Apple for App Store, Google for Play Store) and provide your documentation.
Escalate to your card issuer or payment provider if unauthorised charges cannot be resolved through the billing controller.
Address
Corporate mailing address
Eezy Inc., 2413 Nashville Road, B13, Bowling Green, Kentucky 42101, United States.
Notes on contacting
Vecteezy’s billing and refund processes are documented in their Terms; use those channels first for web purchases.
For app‑store buys, contact Apple or Google directly since they control billing and refunds.