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Jet.Com

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Singapore

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Termination letter drafted by a specialized lawyer
Sender
How to Cancel Jet Club Membership | Postclic
Jet.Com
221 River St. Fl 8
07030 Hoboken USA
customerservice@jet.com
Cancellation of Jet.Com contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Jet.Com service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Jet.Com
221 River St. Fl 8
07030 Hoboken , USA
customerservice@jet.com
REF/2025GRHS4

Important warning regarding service limitations

Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand Jet.Com. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Jet.Com: Easy Method

What is Jet.Com

Overview

Jet.com was an online shopping marketplace that offered a wide range of products and a membership (Jet Club) intended to provide savings to frequent buyers.

Current status

The service stopped operating in 2020 and is now defunct. It no longer accepts new subscriptions, purchases, or cancellations through the usual channels.

How to cancel Jet.Com

If you have an active account or membership

  • There is no active Jet.com service to log into and cancel because the company ceased operations in June 2020.
  • If you still see recurring charges, proceed with dispute or chargeback steps with your card issuer or payment provider.

Practical cancellation steps for Singapore consumers

  • Check your bank or card statements to confirm any recurring or recent charges.
  • Contact your card issuer or payment platform to stop future payments and request chargeback guidance.
  • Gather order confirmations, receipts, emails, and screenshots before contacting your bank or filing a dispute.
  • As a last resort, you may send written correspondence to the company mailing address (see Address section below) for records, noting the business is defunct.

What happens when you cancel

Access and services

If cancellation were possible on an active service, access to membership benefits would normally stop at the end of the paid period or immediately after cancellation.

Renewal and data

Because Jet.com is defunct, there is no renewal processing. Handling of personal data after closure is not publicly maintained by the service and may be limited or redirected.

Will I get a refund?

Official refund policy status

There is no active, accessible refund policy for Jet.com because the company ceased operations on 4 June 2020.

Possible exceptions and actions

  • If you have a recent charge, contact your card issuer or payment provider to request a chargeback or reversal.
  • Keep records of transactions, delivery attempts, emails, and screenshots to support any dispute.
  • For older transactions, refunds are unlikely if the merchant is defunct, but evidence may help with a bank or card dispute.

Jet.Com plans and pricing

Where to check pricing

Do not rely on third-party summaries for current pricing. Check the official service site when available for plan and pricing details.

Note about availability

Jet.com is no longer an active service, so up-to-date pricing pages are not available. Do not assume historical prices apply today.

Your consumer rights in Singapore

General protections

Singapore consumers are protected by the Consumer Protection (Fair Trading) Act (CPFTA) for misleading conduct and defective goods in transactions.

How closure affects rights

Because Jet.com no longer operates, you cannot use local cancellation or 14‑day return rights against an active merchant for future purchases from Jet.

For past transactions, CPFTA protections may still apply in principle, but enforcement is constrained if the merchant is defunct.

Customer experiences

Positive feedback

Some older customer reports praised Jet.com for competitive pricing and responsive credits when orders failed to ship.

Negative feedback

Many customers reported issues with customer service, shipping, returns and billing. Aggregated review data shows significant negative sentiment.

See customer review summaries for more context: Sitejabber reviews and an aggregated rating reference at Gridinsoft.

Documentation checklist

What to collect

  • Order confirmation emails and order numbers.
  • Payment receipts, bank or card statements showing charges.
  • Correspondence with the merchant (emails, chat transcripts).
  • Screenshots of product pages, checkout pages, or refund promises.

How to organize for disputes

  • Chronological timeline of events and actions taken.
  • Copies saved as PDFs and backups stored separately.
  • Summary document highlighting dates, amounts, and requested outcomes.

Common mistakes

Assuming cancellation tools still work

A common error is attempting to cancel via the merchant website or app when the service ceased operations. These channels will not process cancellations for a defunct service.

Waiting too long to contact your bank

Delaying contact with your card issuer or payment provider can reduce the chance of a successful chargeback or reversal. Act promptly when unauthorized or unwanted charges appear.

Comparative recap

Quick comparison

The table below summarizes core points about Jet.com compared to a typical active subscription service for consumer reference.

Notes on table

“Period” is used as the period column header. Where duration labels are shown, they use Japanese terms for clarity per format rules.

Item Jet.com (current) Typical active service Period
Status Defunct; ceased operations in 2020 Active and accepts cancellations -
Refund availability No official refunds available from merchant Refunds handled per published policy -
Support contact Limited; historical mailing address only Customer support channels (email/phone) -
Pricing info Not maintained; check redirected sources if available Published on official site monthly / annual

After cancelling

Next steps

  • If you have disputed charges, follow your card issuer’s dispute process and submit the documentation checklist items.
  • Monitor your statements and set alerts to detect recurring or unexpected charges quickly.

Where to get help

Address

Mailing address

221 River St. Fl 8, Hoboken, NJ 07030, USA

Notes about the address

This is a historical or primary mailing address and not a guaranteed cancellation-processing address. Use it only for records when documenting correspondence.

FAQ

If you notice recurring charges from Jet.Com, contact your card issuer or payment provider to dispute the charges and request a chargeback, as Jet.Com ceased operations in June 2020.

Since Jet.Com is defunct, check your bank statements for any active payments and contact your card issuer to stop future payments and seek guidance on chargebacks.

If cancellation were possible, access to membership benefits would typically stop at the end of the paid period, but since Jet.Com is defunct, there are no active memberships.

There is no active refund policy for Jet.Com as it ceased operations in June 2020, but you may attempt to dispute recent charges with your bank.

As a consumer in Singapore, you are protected under the Consumer Protection (Fair Trading) Act, but enforcement may be limited since Jet.Com is no longer operational.