Postclic unlimited subscription: promo at SGD 1,36 for 48h with a mandatory first month at SGD 73,99, then SGD 73,99 per month without commitment
Cancel LASHIFY
in 30 seconds only!
Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Lashify service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Lashify: Easy Method
What is Lashify
Overview
Lashify is a direct-to-consumer brand that sells a DIY professional-style lash extension system and related supplies. The company offers both one‑time products and membership/subscription options for recurring deliveries.
Products and services
Core products include the Control Kit (starter kit), Gossamer lash refills, bonds, sealers and cleansers. Subscriptions deliver lashes or curated boxes on a recurring schedule for members.
How to cancel Lashify
Cancel via Lashify website or email
- Log into your Lashify account on the Lashify website and manage your membership from the account/membership area.
- If you prefer, email Lashify Concierge at support@lashify.com stating you want to cancel and include your account email and order/subscription details.
- Refer to Lashify's Terms of Use for subscription terms: Lashify Terms of Use.
Cancel app-based subscriptions (iOS / Android)
- iOS (App Store): On iPhone/iPad go to Settings → your name → Subscriptions → select Lashify → Cancel.
- Android (Google Play): Visit play.google.com → Subscriptions → Manage → Cancel for the Lashify subscription.
- Note: Lashify does not publish an app-specific cancellation flow; use your device store settings if you subscribed via the App Store or Google Play.
What happens when you cancel
Recurring charges and deliveries
When you cancel, future scheduled shipments should stop and new recurring charges will not occur. You remain responsible for charges made prior to cancellation.
Account status and data
Cancellation typically preserves your account access for order history and support purposes but ends subscription benefits going forward.
Will I get a refund?
General refund policy
Lashify's Terms state that all fees and charges are non-refundable except where the Return Policy or applicable law provides otherwise.
See the official Terms for the baseline policy: Lashify Terms of Use.
Exceptions and return guarantees
- Most sale items, subscription bundles, monthly boxes and shipping fees are non‑refundable per Lashify's Return Policy.
- Specific exceptions exist: U.S. Control Kits may be returned within 30 days (minus a USD 20 shipping fee) and certain Bonds have a 30‑day Bond Happiness Guarantee (exchange or gift card) - see details: Return Policy details.
- No universal 14‑day cooling‑off right for Singapore purchases is specified by Lashify in the policy materials reviewed.
Lashify plans and pricing
Pricing summary
The table below lists the main plans and approximate Singapore dollar equivalents derived from Lashify pricing information.
Notes on prices
All official Lashify prices are listed in USD on their site; SGD values are approximate and may vary with FX and fees.
| Plan | Price (approx.) | Period | Features |
|---|---|---|---|
| Membership X Monthly | S$20.25 (approx.) | monthly | US$15/month subscription for members-only perks |
| Membership X Annual | S$202.50 (approx.) | annual | US$150/year subscription (2 months free) |
| Control Kit™ (one-time) | S$195.75 (approx.) | monthly | Includes Gossamer lashes, tools, bond, sealer, cleanser, remover |
| Gossamer® Lash Refill - Core/Intimates | S$27 (approx.) | monthly | Single pair of core or intimates style lash |
| Gossamer® Lash Refill - Plus+ | S$29.70 (approx.) | monthly | Plus+ style lash with extra flair |
| Gossamer® Lash Refill - Volume/Prismatics | S$33.75 (approx.) | monthly | Volume or colored Prismatics style lash |
| Luxe Club / Build-a-Box Monthly | S$54 (approx.) | monthly | US$40/month for 2 - 4 lash sets (subscription box) |
| Extreme Ice Gossamer Refill (Ubuy import) | S$93 | monthly | Third-party import listing (SGD), excludes shipping/customs |
| User-reported Subscription Effective Cost | S$60 - 67.50 (approx.) | monthly | User reports paying US$45 - 50/month after discounts for multiple lashes |
| User-reported Star Lash Discounted Price | S$16.20 (approx.) | monthly | User reports star lashes for US$12/pair after membership discount |
Your consumer rights in Singapore
What Lashify states
Lashify’s Terms of Use state fees are non‑refundable unless the Return Policy, a written agreement, or applicable law provides otherwise.
See Lashify's official terms for the company policy: Terms of Use.
Local law and practical notes
No Lashify documentation specifies a 14‑day cooling‑off right for Singapore; local consumer protection law may provide remedies but Lashify's published policy does not grant an automatic 14‑day right.
If you believe a legal consumer right applies in Singapore, consider contacting your local consumer protection agency or seeking legal advice for confirmation.
Customer experiences
Positive feedback
Many customers praise Lashify for product quality, natural look, ease of application and responsive customer service on review platforms.
See example customer ratings on Trustpilot: Lashify on Trustpilot.
Negative feedback
Some users reported issues such as changes to adhesives (white cast), occasional product consistency problems, and problems with returns or refunds in isolated cases.
Other reviewers have reported customer support responsiveness issues on some platforms; balanced review collections are available such as on Sitejabber: Lashify on Sitejabber.
Documentation checklist
Before you contact support
- Order number(s) and date(s) of purchase or charge.
- Account email used for the Lashify account or subscription.
- Screenshot(s) of the order confirmation, subscription page, or billing charge.
Additional evidence to include
- Photographs of the product and packaging if claiming a defect or damage.
- Clear timeline of attempts to cancel and any confirmation messages.
Common mistakes
Missing the cancellation window
Many subscribers forget to cancel before the next billing date and are charged for an additional period. Always cancel before the renewal date shown in your account or app store.
Assuming automatic refunds
Assuming a refund will be issued after cancellation is a common error. Lashify’s default policy is non‑refundable charges unless an exception applies.
Using the wrong platform to cancel
If you subscribed through the App Store or Google Play, cancelling on the website may not stop store‑managed billing - cancel in the store settings for device subscriptions.
Comparative recap
Quick comparison
This table compares core options, cancellation method and typical refund stance based on Lashify policy and publicly available information.
How to read this table
“Refundable?” reflects Lashify’s published stance (generally non‑refundable with some product exceptions). "Cancellable via" shows common cancellation routes.
| Plan | Price (approx.) | Period | Cancellable via | Refundable? |
|---|---|---|---|---|
| Membership X Monthly | S$20.25 | monthly | Website account or support@lashify.com | Generally no |
| Membership X Annual | S$202.50 | annual | Website account or support@lashify.com | Generally no |
| Control Kit™ (one-time) | S$195.75 | monthly | Website returns process (US); contact support@lashify.com | Limited exception (30‑day return for U.S. orders, fee applies) |
| Luxe Club / Build-a-Box Monthly | S$54 | monthly | Website account or support@lashify.com | Generally no |
After cancelling
What to check immediately
- Confirm cancellation via email or your Lashify account dashboard.
- Save screenshots of cancellation confirmations and any related messages for records.
Helpful links and follow-up
- Terms of Use: https://www.lashify.com/pages/terms-of-use
- Return & shipping details: https://www.lashify.com/pages/shipping-return-policy-details
- Membership info: https://www.lashify.com/pages/membership
- Customer reviews (third‑party): Trustpilot • Sitejabber
Address
Corporate address
Lashify, Inc., 11437 Chandler Blvd, North Hollywood, CA 91601, United States.
Returns and international notes
No Singapore-based returns address is listed in Lashify's public policy materials. International customers should contact support@lashify.com for return or shipping instructions.