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Cancel LIVEUP
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Cancellation service #1 in Singapore
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I hereby notify you of my decision to terminate the contract relating to the Liveup service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Liveup: Easy Method
What is Liveup
Overview
Liveup is presented as a membership service offering access to exclusive discounts, deals and rewards on products and services. It is commonly offered as a digital subscription through mobile apps and web platforms.
Who uses it
Consumers who want savings, cashback or premium access to promotions may subscribe to Liveup plans. Offerings, trial terms and platform delivery can vary by provider and country.
How to cancel Liveup
General guidance
There is no single verified cancellation procedure for Liveup Singapore across App Store, Google Play or web portals. The exact method depends on how you subscribed (app store, Google, or vendor website).
Step-by-step cancellation options
- If you subscribed via Apple (iOS): cancel the subscription in your Apple ID subscriptions. Open the App Store > your profile > Subscriptions and cancel the Liveup subscription there. You can view the app page here: Liveup on the App Store.
- If you subscribed via Google Play (Android): open Google Play Store > Menu > Payments & subscriptions > Subscriptions and cancel the relevant subscription.
- If you subscribed on a website or through a vendor: sign in to your account on that site and look for subscription or membership settings to cancel, or contact the vendor’s customer service to request cancellation in writing.
- If you started a free trial: verify trial expiry date and cancel before the renewal date to avoid charges; for example, some Singapore-based services notify trial members before expiry and require cancellation before renewal to avoid billing.
What happens when you cancel
Access after cancellation
Typically you retain access until the end of the current paid period. If you cancel a trial before renewal, access may end immediately or at the trial end, depending on the provider’s rules.
Renewal and billing
Cancellation should stop future automatic renewals. Check your subscription status in the platform (App Store / Google Play / vendor account) to confirm that auto-renewal is turned off.
Account data
Cancellation usually does not delete your account or personal data. If you want data removed, request account deletion from the vendor and ask for confirmation in writing.
Will I get a refund?
General refund policy
Refund eligibility varies by vendor, purchase channel and whether the purchase was for a digital subscription or physical goods. There is no single verified refund rule for all Liveup subscriptions in Singapore.
Known exceptions and examples
- For physical goods bought from a specific web store (liveitup.sg), their stated Right of Return & Refund allows returns within 15 days of receipt for valid reasons; refunds are processed within 15 days of request and delivery cost may be deducted.
- For digital subscription charges (in-app purchases), refunds often require contacting the platform (Apple/Google) or the vendor; policies differ and a refund is not guaranteed.
Liveup plans and pricing
Available plans
The following pricing data reflects in-app purchase listings from the Singapore App Store (February 2026).
Price table
| Plan | Price | Period | Features |
|---|---|---|---|
| Monthly | S$0.98 | Monthly (monthly) | Access to LiveUp HUD features via subscription |
| Yearly | S$8.98 | Annual (annual) | Access to LiveUp HUD features via subscription |
| Lifetime | S$19.98 | One-time | Lifetime access to LiveUp HUD features |
Your consumer rights in Singapore
Refund and cooling-off rights
There is no verified public information establishing a 14-day statutory cooling-off right for digital subscriptions in Singapore. Rights differ between digital services and purchases of physical goods.
Options if you are charged unfairly
- Contact the vendor’s customer service first and request a refund with supporting evidence.
- If payment was by card, consider contacting your card issuer to discuss a disputed charge or reversal.
- Keep all records of communications, receipts and timestamps to support any complaint or dispute.
Customer experiences
Reported positives
Verified aggregated positive reviews for Liveup in Singapore are limited in the available data. Pricing appears low, which some users find attractive for trialing features.
Reported negatives
Some online reports for related services note issues with unexpected charges after free trials and difficulty cancelling. A reported example involving a Singapore-based membership trial and renewal was covered by The Straits Times.
See the news report here: Customer charged as he didn’t cancel free trial - Straits Times.
Documentation checklist
What to collect before you cancel
- Order confirmation or receipt showing subscription start and renewal dates.
- Screenshot of subscription status in the app store or vendor account.
- Any email or chat exchanges with customer service about cancellation or refunds.
What to keep after cancellation
- Written confirmation of cancellation or a screenshot showing auto-renewal is off.
- Bank or card statements showing any disputed charges.
- Reference numbers for any refund or complaint cases.
Common mistakes
Assuming cancellation is complete
A common error is assuming cancellation was successful without checking the subscription status. Always verify in the platform that auto-renewal is turned off.
Missing timing for free trials
Failing to note the trial end date can result in unexpected charges. Set a reminder a few days before trial expiry and cancel early if you do not wish to continue.
Not keeping records
Not saving receipts or cancellation confirmations makes it harder to dispute charges. Always keep screenshots and written communication for at least several months after cancellation.
Comparative recap
Quick comparison
| Feature | Liveup subscription | Liveitup.sg (web store) | Period |
|---|---|---|---|
| Cancellation method | Vary by platform (App Store / Google Play or vendor site) | Vendor account returns process for physical goods | Subscription: Monthly/Annual/One-time |
| Refunds | Depends on platform/vendor; not guaranteed for digital subscriptions | Returns within 15 days for valid reasons; refunds processed within 15 days (vendor policy) | See plan term |
| Access after cancel | Usually until end of paid period | Depends on vendor and item type | Varies |
After cancelling
Follow-up actions
- Verify subscription status in the App Store / Google Play or vendor account and keep a screenshot.
- Monitor your payment method for any unexpected renewals over the next billing cycle.
Helpful links and reporting
View the Liveup App Store listing here: Liveup on the App Store.
For reported trial/renewal issues involving a Singapore service, see this news article: Straits Times: Customer charged as he didn’t cancel free trial.
Address
Mail cancellations (example)
For written cancellation requests you may use a postal address if required by the vendor. An illustrative address provided in related guidance is:
iPostal1, LLC 400 Rella Blvd. Suite 206 Montebello, NY 10901
Verify before sending
Do not rely on the example address without confirming the vendor’s official cancellation address. Always verify the correct recipient and method with the service provider first.