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Liveup

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Singapore

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Termination letter drafted by a specialized lawyer
Sender
Live Up Membership Cancel | Postclic
Liveup
contact@livemeup.io
Cancellation of Liveup contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Liveup service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Liveup
contact@livemeup.io
REF/2025GRHS4

Important warning regarding service limitations

Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand Liveup. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Liveup: Easy Method

What is Liveup

Overview

Liveup is presented as a membership service offering access to exclusive discounts, deals and rewards on products and services. It is commonly offered as a digital subscription through mobile apps and web platforms.

Who uses it

Consumers who want savings, cashback or premium access to promotions may subscribe to Liveup plans. Offerings, trial terms and platform delivery can vary by provider and country.

How to cancel Liveup

General guidance

There is no single verified cancellation procedure for Liveup Singapore across App Store, Google Play or web portals. The exact method depends on how you subscribed (app store, Google, or vendor website).

Step-by-step cancellation options

  • If you subscribed via Apple (iOS): cancel the subscription in your Apple ID subscriptions. Open the App Store > your profile > Subscriptions and cancel the Liveup subscription there. You can view the app page here: Liveup on the App Store.
  • If you subscribed via Google Play (Android): open Google Play Store > Menu > Payments & subscriptions > Subscriptions and cancel the relevant subscription.
  • If you subscribed on a website or through a vendor: sign in to your account on that site and look for subscription or membership settings to cancel, or contact the vendor’s customer service to request cancellation in writing.
  • If you started a free trial: verify trial expiry date and cancel before the renewal date to avoid charges; for example, some Singapore-based services notify trial members before expiry and require cancellation before renewal to avoid billing.

What happens when you cancel

Access after cancellation

Typically you retain access until the end of the current paid period. If you cancel a trial before renewal, access may end immediately or at the trial end, depending on the provider’s rules.

Renewal and billing

Cancellation should stop future automatic renewals. Check your subscription status in the platform (App Store / Google Play / vendor account) to confirm that auto-renewal is turned off.

Account data

Cancellation usually does not delete your account or personal data. If you want data removed, request account deletion from the vendor and ask for confirmation in writing.

Will I get a refund?

General refund policy

Refund eligibility varies by vendor, purchase channel and whether the purchase was for a digital subscription or physical goods. There is no single verified refund rule for all Liveup subscriptions in Singapore.

Known exceptions and examples

  • For physical goods bought from a specific web store (liveitup.sg), their stated Right of Return & Refund allows returns within 15 days of receipt for valid reasons; refunds are processed within 15 days of request and delivery cost may be deducted.
  • For digital subscription charges (in-app purchases), refunds often require contacting the platform (Apple/Google) or the vendor; policies differ and a refund is not guaranteed.

Liveup plans and pricing

Available plans

The following pricing data reflects in-app purchase listings from the Singapore App Store (February 2026).

Price table

Plan Price Period Features
Monthly S$0.98 Monthly (monthly) Access to LiveUp HUD features via subscription
Yearly S$8.98 Annual (annual) Access to LiveUp HUD features via subscription
Lifetime S$19.98 One-time Lifetime access to LiveUp HUD features

Your consumer rights in Singapore

Refund and cooling-off rights

There is no verified public information establishing a 14-day statutory cooling-off right for digital subscriptions in Singapore. Rights differ between digital services and purchases of physical goods.

Options if you are charged unfairly

  • Contact the vendor’s customer service first and request a refund with supporting evidence.
  • If payment was by card, consider contacting your card issuer to discuss a disputed charge or reversal.
  • Keep all records of communications, receipts and timestamps to support any complaint or dispute.

Customer experiences

Reported positives

Verified aggregated positive reviews for Liveup in Singapore are limited in the available data. Pricing appears low, which some users find attractive for trialing features.

Reported negatives

Some online reports for related services note issues with unexpected charges after free trials and difficulty cancelling. A reported example involving a Singapore-based membership trial and renewal was covered by The Straits Times.

See the news report here: Customer charged as he didn’t cancel free trial - Straits Times.

Documentation checklist

What to collect before you cancel

  • Order confirmation or receipt showing subscription start and renewal dates.
  • Screenshot of subscription status in the app store or vendor account.
  • Any email or chat exchanges with customer service about cancellation or refunds.

What to keep after cancellation

  • Written confirmation of cancellation or a screenshot showing auto-renewal is off.
  • Bank or card statements showing any disputed charges.
  • Reference numbers for any refund or complaint cases.

Common mistakes

Assuming cancellation is complete

A common error is assuming cancellation was successful without checking the subscription status. Always verify in the platform that auto-renewal is turned off.

Missing timing for free trials

Failing to note the trial end date can result in unexpected charges. Set a reminder a few days before trial expiry and cancel early if you do not wish to continue.

Not keeping records

Not saving receipts or cancellation confirmations makes it harder to dispute charges. Always keep screenshots and written communication for at least several months after cancellation.

Comparative recap

Quick comparison

Feature Liveup subscription Liveitup.sg (web store) Period
Cancellation method Vary by platform (App Store / Google Play or vendor site) Vendor account returns process for physical goods Subscription: Monthly/Annual/One-time
Refunds Depends on platform/vendor; not guaranteed for digital subscriptions Returns within 15 days for valid reasons; refunds processed within 15 days (vendor policy) See plan term
Access after cancel Usually until end of paid period Depends on vendor and item type Varies

After cancelling

Follow-up actions

  • Verify subscription status in the App Store / Google Play or vendor account and keep a screenshot.
  • Monitor your payment method for any unexpected renewals over the next billing cycle.

Helpful links and reporting

View the Liveup App Store listing here: Liveup on the App Store.

For reported trial/renewal issues involving a Singapore service, see this news article: Straits Times: Customer charged as he didn’t cancel free trial.

Address

Mail cancellations (example)

For written cancellation requests you may use a postal address if required by the vendor. An illustrative address provided in related guidance is:

iPostal1, LLC 400 Rella Blvd. Suite 206 Montebello, NY 10901

Verify before sending

Do not rely on the example address without confirming the vendor’s official cancellation address. Always verify the correct recipient and method with the service provider first.

FAQ

To cancel your Liveup membership through the App Store, open the App Store, go to your profile, select Subscriptions, and cancel the Liveup subscription from there. It's essential to keep proof of cancellation.

To avoid charges after your Liveup free trial, verify the trial expiry date and ensure you cancel before the renewal date. You can do this through your subscription settings on the platform you used to sign up.

Typically, you will retain access to Liveup features until the end of your current paid period. If you cancel a trial, access may end immediately or at the trial's conclusion, depending on the provider's rules.

Refund eligibility for Liveup subscriptions varies by vendor and purchase channel. For digital subscriptions, you may need to contact the platform (Apple or Google) or the vendor directly. Always keep proof of your request.

If you subscribed through a vendor's website, log into your account on that site, find the subscription or membership settings, and follow the cancellation process. Alternatively, you can contact the vendor's customer service for assistance.