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Cancellation service #1 in Singapore
MeUndies is a U.S.-based online retailer that sells underwear, socks, bralettes and loungewear, including a subscription (membership) option that delivers items regularly.
The MeUndies membership offers a recurring monthly shipment/price per item for members and is managed through MeUndies directly or via platform subscriptions (Apple App Store / Google Play).
After you cancel, future scheduled shipments are stopped; you typically keep access to any active shipment already in process until it ships or is fulfilled.
No further membership charges should occur after a successful cancellation, provided it was completed before the billing cutoff (see website deadline).
Keep copies of confirmation emails and account screenshots; your MeUndies account retains order history and profile data until you request deletion.
The table below uses MeUndies’ published subscription prices in USD. Convert to SGD using current exchange rates if needed.
| Plan | Price (USD) | Period | Features |
|---|---|---|---|
| Men’s underwear (subscription) | $18.00 USD | Monthly | Subscription member price per month for one men's pair |
| Women’s underwear (subscription) | $16.00 USD | Monthly | Subscription member price per month for one women's pair |
| Socks (subscription) | $10.00 USD | Monthly | Subscription member price per month for socks |
Under Singapore’s Consumer Protection (Fair Trading) Act (CPFTA), a 5 business-day cooling-off right applies in specific direct solicitation situations (for example, certain doorstep sales).
The CPFTA does not broadly grant a 14-day statutory cooling-off period for online purchases or digital subscriptions like MeUndies.
Singapore customers must therefore rely on MeUndies’ own return and satisfaction policies as published by the company.
Many customers mistakenly uninstall the MeUndies app and believe their subscription is cancelled. App deletion does NOT stop billing.
Cancellation must be requested before the 5th day of the month to avoid the next billing cycle; missing this cutoff can result in an unexpected charge.
Also check whether your subscription is billed via MeUndies directly or through Apple/Google - cancel from the correct platform.
The table below compares common cancellation routes, ease, refund likelihood, and key notes for Singapore customers.
| Channel | Ease | Refunds / Returns | Notes |
|---|---|---|---|
| Web (MeUndies website) | Moderate - log in and manage membership | Follows MeUndies policy (45-day standard; 90-day first-order guarantee) | Cancel before 5th of month to avoid next charge |
| iOS (App Store) | Moderate - cancel via Apple ID subscriptions | Returns handled by MeUndies; subscription billed by Apple | Deleting app won’t cancel; manage via Apple Settings |
| Android (Google Play) | Moderate - cancel via Google Play subscriptions | Returns handled by MeUndies; subscription billed by Google | Uninstalling app won’t cancel; use Play Store subscription menu |
After cancellation, confirm you receive a confirmation email or on-screen confirmation and monitor your next card/bank statement for unexpected charges.
MeUndies, Inc., 3650 Holdredge Avenue, Culver City, California 90016, United States.
This U.S. corporate address is typically used for formal postal notices; for returns and customer service use MeUndies’ help channels as shown on their website or platform account pages.
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Written by Wei Jie Tan
Regulatory watch · 3 years experience
Legal analyst tracking eIDAS, GDPR and electronic delivery regulations for 3 years to make sure every Postclic template is compliant and admissible in court.